专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

11. 发明申请

US20080167914A1 Customer Help Supporting System, Customer Help Supporting Device, Customer Help Supporting Method, and Customer Help Supporting Program 审中-公开
标题翻译：客户帮助支持系统，客户帮助支持设备，客户帮助支持方法和客户帮助支持计划
公开(公告)号：US20080167914A1
公开(公告)日：2008-07-10
申请号：US11884921
申请日：2006-02-22
申请人： Takahiro Ikeda , Yoshihiro Ikeda , Satoshi Nakazawa , Kenji Satoh
发明人： Takahiro Ikeda , Yoshihiro Ikeda , Satoshi Nakazawa , Kenji Satoh
IPC分类号： G06Q10/00 , G06F17/30
CPC分类号： G10L15/22 , G06F16/3334 , G06Q10/06311 , G06Q30/0201
摘要： A customer help supporting device includes an input unit (100) such as a microphone, a data processing unit (200A), a storage unit (300A) such as a hard disk, and an output unit (400) such as a display. The storage unit (300A) has a support information storage section (301) stores support information to be presented to an attendant and a combination of one or more utterance contents the utterers of which are specified. The support information is associated with the combination. The data processing unit (200A) has utterance content temporary holding means (201) for temporarily holding the whole utterance contents sequentially inputted from the time when the conversation relating to the utterance contents starts, utterance content condition matching means (202) for screening the support information to be presented to the attendant only when the utterance contents which are the presentation condition of the support information all match the utterance contents in the utterance content sequence up to the present held in the utterance content temporary holding means (201), and support information output means (203) for outputting the support information to the output unit (400). The support information to be presented to the attendant and the presentation timing are minutely controlled depending on the progress of the utterance contents.
摘要翻译：客户帮助支持装置包括诸如麦克风的输入单元（100），数据处理单元（200A），诸如硬盘的存储单元（300A）以及诸如显示器的输出单元（400）。存储单元（300A）具有支持信息存储部（301），存储要呈现给服务员的支持信息，以及其指定的一个或多个话语内容的组合。支持信息与组合相关联。数据处理单元（200A）具有发声内容临时保持装置（201），用于临时保持从与话语内容开始相关的会话开始时顺序地输入的整个话音内容，用于屏蔽该话音内容条件匹配装置（202）的话语内容条件匹配装置支持信息仅当作为支持信息的呈现条件的话语内容与话语内容临时保持装置（201）中保持的话音内容序列中的话语内容匹配时，才能呈现给话务员，并且支持信息输出装置（203），用于将支持信息输出到输出单元（400）。根据发音内容的进度，精简地控制要呈现给演讲人的支持信息和呈现时间。

12. 发明授权

US08983962B2 Question and answer data editing device, question and answer data editing method and question answer data editing program 有权
标题翻译：问答数据编辑装置，问答数据编辑方法和问题答案数据编辑程序
公开(公告)号：US08983962B2
公开(公告)日：2015-03-17
申请号：US11815621
申请日：2006-02-08
申请人： Satoshi Nakazawa , Kenji Satoh , Yoshihiro Ikeda
发明人： Satoshi Nakazawa , Takahiro Ikeda , Kenji Satoh
IPC分类号： G06F7/00 , G06F17/30
CPC分类号： G06F17/30654 , Y10S707/917 , Y10S707/944
摘要： The question and answer data editing device for editing dialog content to generate question and answer data, includes a detecting unit that detects a part of the dialog content similar to existing question and answer data stored, and a extracting unit that extracts a context in which the dialog content is made from dialog content in the proximity of the similar part detected and registers the context extracted as new question and answer data or as index information of the question and answer data.
摘要翻译：用于编辑对话内容以生成问答数据的问答数据编辑装置包括：检测与存储的现有问答数据类似的对话内容的一部分的检测单元，以及提取单元，对话内容由检测到的相似部分附近的对话内容进行，并将提取的上下文作为新的问答数据或作为问答数据的索引信息进行注册。

13. 发明申请

US20050201194A1 Data processing system, data processing method, and data processing program 审中-公开
标题翻译：数据处理系统，数据处理方法和数据处理程序
公开(公告)号：US20050201194A1
公开(公告)日：2005-09-15
申请号：US11077127
申请日：2005-03-11
申请人： Kenji Sato , Takahiro Ikeda , Satoshi Nakazawa
发明人： Kenji Sato , Takahiro Ikeda , Satoshi Nakazawa
IPC分类号： G06F17/24 , G06F9/445 , G06F9/46 , G11C8/00
CPC分类号： G06F9/543
摘要： A data processing system 30 includes a memory 61 storing at least one item of data as stored data, a data extracting section 32 connected to the memory 61, a data retrieving section 33 connected to the memory 61, and a set operation section 39. The data extracting section 32 extracts first data from data used in a first application. The set operation section 39 executes a set operation upon the first data and the stored data to produce operation result data representative of a result of the set operation. The data retrieving section 33 delivers the operation result data to a second application.
摘要翻译：数据处理系统30包括存储至少一个数据项作为存储数据的存储器61，连接到存储器61的数据提取部分32，连接到存储器61的数据检索部分33和设置操作部分39。数据提取部32从在第一应用中使用的数据中提取第一数据。设定操作部分39对第一数据和存储的数据执行设置操作，以产生表示设置操作的结果的操作结果数据。数据检索部分33将操作结果数据传送到第二应用程序。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式