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    • 12. 发明授权
    • Method for increasing the efficiency of automated telephony systems
    • 提高自动电话系统效率的方法
    • US08204205B1
    • 2012-06-19
    • US11704000
    • 2007-02-08
    • Harry BlanchardSteven LewisGregory PulzLan Zhang
    • Harry BlanchardSteven LewisGregory PulzLan Zhang
    • H04M5/00
    • H04M3/5166G06Q10/00H04M2203/401
    • The problem of an automated telephony system having only a single way to measure a caller's difficulty in processing a transaction when using the system is solved by selecting from at least two thresholds for measuring the caller's difficulty. Having a choice of alternative thresholds to measure the caller's difficulty, referred to as inefficiency thresholds, allows for a more responsive approach to managing an automated telephony system. This choice of inefficiency thresholds overcomes multiple problems of systems only using one inefficiency threshold, such as: (1) transferring a call to a live agent to quickly, (2) transferring a call to a live agent to slowly, and (3) giving a caller a feeling that the automated telephony system is unresponsive to his or her needs. Having multiple inefficiency thresholds from which to choose allows for a more dynamic response to a diverse audience of callers and to different needs of a single caller during the various parts of a call.
    • 通过从用于测量呼叫者难度的至少两个阈值中选择,解决了仅使用单一方法来测量在使用系统时处理事务时的呼叫者难度的自动电话系统的问题。 选择用于测量呼叫者难度的替代阈值,称为低效率阈值,允许更灵活的方法来管理自动电话系统。 这种低效率阈值的选择克服了仅使用一个低效率阈值的系统的多个问题,例如:(1)将呼叫转移到现场代理快速,(2)缓慢地将呼叫转移到活动代理,以及(3)给予 呼叫者觉得自动电话系统对他或她的需求没有反应。 具有多个低效阈值可供选择,可以在呼叫的各个部分期间对呼叫者的不同受众以及单个呼叫者的不同需求进行更加动态的响应。
    • 14. 发明授权
    • Radiation device for human body inspection
    • 人体检查用辐射装置
    • US07703979B2
    • 2010-04-27
    • US12349445
    • 2009-01-06
    • Zhiqiang ChenYinong LiuZiran ZhaoLian WangLan ZhangYumin YiJinyu Zhang
    • Zhiqiang ChenYinong LiuZiran ZhaoLian WangLan ZhangYumin YiJinyu Zhang
    • H05G1/06H05G1/02
    • G01V5/0016A61B6/4429
    • Disclosed is a radiation device for the human body inspection. The device includes a X-ray generator for radiating radiation; a detector for receiving the radiation radiated from the X-ray generator; a first flexible member connected with the X-ray generator for hoisting the X-ray generator; a second flexible member connected with the detector for hosing the detector; and a driving device for synchronically driving the X-ray generator and the detector through the first and second flexible members, and at the same time, the X-ray generator and the detector are spaced from each other a predetermined distance in a horizontal direction. The radiation device for the human body inspection according to the present invention can ensure that the radiation source and the detector can be operated synchronically during the whole inspection process; thereby the quality of radiation imaging is increased. Furthermore, the radiation device for the human body inspection according to the present invention is allowed to save cost and reduce noise.
    • 公开了一种用于人体检查的辐射装置。 该装置包括用于辐射辐射的X射线发生器; 用于接收从X射线发生器辐射的辐射的检测器; 与所述X射线发生器连接的用于提升所述X射线发生器的第一柔性构件; 与检测器连接的第二柔性构件,用于使检测器进行软管; 以及用于通过第一和第二柔性构件同步驱动X射线发生器和检测器的驱动装置,并且同时,X射线发生器和检测器在水平方向上彼此间隔开预定距离。 根据本发明的用于人体检查的辐射装置可以确保在整个检查过程中辐射源和检测器可以同步地操作; 从而提高了辐射成像的质量。 此外,根据本发明的用于人体检查的辐射装置被允许节省成本并降低噪音。
    • 15. 发明申请
    • RADIATION DEVICE FOR HUMAN BODY INSPECTION
    • 人体检查用辐射装置
    • US20090180593A1
    • 2009-07-16
    • US12349445
    • 2009-01-06
    • Zhiqiang ChenYinong LiuZiran ZhaoLian WangLan ZhangYumin YiJinyu Zhang
    • Zhiqiang ChenYinong LiuZiran ZhaoLian WangLan ZhangYumin YiJinyu Zhang
    • H05G1/06
    • G01V5/0016A61B6/4429
    • Disclosed is a radiation device for the human body inspection. The device includes a X-ray generator for radiating radiation; a detector for receiving the radiation radiated from the X-ray generator; a first flexible member connected with the X-ray generator for hoisting the X-ray generator; a second flexible member connected with the detector for hosing the detector; and a driving device for synchronically driving the X-ray generator and the detector through the first and second flexible members, and at the same time, the X-ray generator and the detector are spaced from each other a predetermined distance in a horizontal direction. The radiation device for the human body inspection according to the present invention can ensure that the radiation source and the detector can be operated synchronically during the whole inspection process; thereby the quality of radiation imaging is increased. Furthermore, the radiation device for the human body inspection according to the present invention is allowed to save cost and reduce noise.
    • 公开了一种用于人体检查的辐射装置。 该装置包括用于辐射辐射的X射线发生器; 用于接收从X射线发生器辐射的辐射的检测器; 与所述X射线发生器连接的用于提升所述X射线发生器的第一柔性构件; 与检测器连接的第二柔性构件,用于使检测器进行软管; 以及用于通过第一和第二柔性构件同步驱动X射线发生器和检测器的驱动装置,并且同时,X射线发生器和检测器在水平方向上彼此间隔开预定距离。 根据本发明的用于人体检查的辐射装置可以确保在整个检查过程中辐射源和检测器可以同步地操作; 从而提高了辐射成像的质量。 此外,根据本发明的用于人体检查的辐射装置被允许节省成本并降低噪音。