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    • 12. 发明授权
    • Method of tagging instant messaging (IM) conversations for easy information sharing
    • 标记即时消息(IM)对话以方便信息共享的方法
    • US09122751B2
    • 2015-09-01
    • US11952741
    • 2007-12-07
    • Li ChenJohn R. HindYongcheng LiLun Xiao
    • Li ChenJohn R. HindYongcheng LiLun Xiao
    • G06F7/00G06F17/30
    • G06F17/30722G06F17/30876
    • A method, system and computer program product for selecting and tagging content within an instant messaging (IM) session. The content is selected utilizing a contextual pointer, tagged with a subject and/or key words, then assigned a uniform resource locator (URL), and stored as an IM transcript. A search system allows the IM transcript and/or selected content to be indexed according to the tag, title, and word(s)/phrase(s) selected within the content. The IM transcript is retrieved from a location within the network via the assigned URL. IM users may assign accessibility privileges to the URL of the IM transcript, allowing selected content to be shared via a community and/or corporate network. Private access privileges may be assigned to offer full IM transcript protection.
    • 一种用于在即时消息(IM)会话中选择和标记内容的方法,系统和计算机程序产品。 使用用主题标记的上下文指针和/或关键词来选择内容,然后分配统一的资源定位符(URL),并作为IM记录文件存储。 搜索系统允许IM脚本和/或所选择的内容根据在内容内选择的标签,标题和单词/短语进行索引。 IM转录本通过分配的URL从网络中的某个位置检索。 即时消息用户可以向IM录音的URL分配辅助权限,允许通过社区和/或公司网络共享所选内容。 可以分配私人访问权限以提供完整的IM转录保护。
    • 15. 发明授权
    • Method and system for improving efficiency of email forwarding by removing duplication
    • 通过删除重复来提高电子邮件转发效率的方法和系统
    • US08364763B2
    • 2013-01-29
    • US11833845
    • 2007-08-03
    • Li ChenYongcheng LiLun Xiao
    • Li ChenYongcheng LiLun Xiao
    • G06F15/16
    • G06Q10/107
    • In a method and system for removing email forwarding duplication, when an email was sent for the first time, the email was assigned a unique identifier. An aggregate recipient list was created and associated with the unique identifier. When the email is to be forwarded, the aggregate recipient list has recipients previously forwarded the email. The recipient list of the forwarding email is compared with the aggregate recipient list. If duplicate email addresses are found, the duplicate email addresses are displayed to a sender of the forwarding email. If the sender chooses not to send the forwarding email to the duplicate email addresses, the duplicate email addresses are removed from the recipient list of the forwarding email. New recipients of the forwarding email are added to the aggregate recipient list. The forwarding email with the unique identifier is sent to the recipient list.
    • 在用于删除电子邮件转发复制的方法和系统中,当首次发送电子邮件时,该电子邮件被分配了唯一的标识符。 创建了一个聚合收件人列表,并将其与该唯一标识符相关联。 当电子邮件转发时,汇总收件人列表中的收件人以前转发过该邮件。 将转发电子邮件的收件人列表与收件人列表进行比较。 如果找到重复的电子邮件地址,则重复的电子邮件地址将显示给转发电子邮件的发件人。 如果发件人选择不将转发电子邮件发送到重复的电子邮件地址,那么重复的电子邮件地址将从转发邮件的收件人列表中删除。 转发电子邮件的新收件人将添加到汇总收件人列表。 具有唯一标识符的转发邮件将发送到收件人列表。
    • 17. 发明申请
    • OBSCURING FORM DATA THROUGH OBFUSCATION
    • 通过OBFUSCATION形成数据
    • US20110107077A1
    • 2011-05-05
    • US12650039
    • 2009-12-30
    • Roderick C. HendersonJohn R. HindBelinda Y. LangnerYongcheng Li
    • Roderick C. HendersonJohn R. HindBelinda Y. LangnerYongcheng Li
    • H04L29/06G06F15/16
    • G06F21/14
    • Obscuring form data to be passed in forms that are sent in messages over a communications network. The form data to be obscured is removed from a form and inserted as a portion of a Uniform Resource Location (“URL”) string. The obscured form data may comprise hidden fields and/or links. An obfuscation is then applied to the portion of the URL string, thereby obscuring the information for sending on an outbound message. The original information is recovered from an inbound message which contains the obscured information by reversing the processing used for the obscuring. In one aspect, the obfuscation comprises encryption. In another aspect, the obfuscation comprises creating a tiny URL that replaces the portion of the URL string.
    • 以通过通信网络在消息中发送的形式来掩盖要传递的表单数据。 将被遮蔽的表单数据从表单中删除并作为统一资源位置(“URL”)字符串的一部分插入。 遮蔽的表单数据可以包括隐藏字段和/或链接。 然后将混淆应用于URL字符串的部分,从而遮蔽用于发送出站消息的信息。 通过反转用于模糊的处理,从包含遮蔽信息的入站消息中恢复原始信息。 在一个方面,混淆包括加密。 在另一方面,该混淆包括创建一个用于替换URL字符串部分的小型URL。
    • 19. 发明申请
    • COLLABORATIVE PROBLEM DETERMINATION BASED ON GRAPH VISUALIZATION
    • 基于图形可视化的协同问题确定
    • US20080155305A1
    • 2008-06-26
    • US11615047
    • 2006-12-22
    • John R. HindRonald Patrick DoyleYongcheng LiHeng Chu
    • John R. HindRonald Patrick DoyleYongcheng LiHeng Chu
    • G06F11/07
    • G06F11/3664
    • Mapping an application configuration, a network configuration, or both, into a problem/symptom space defining a graphical user interface so as to facilitate problem determination and resolution. Information retrieved from a knowledge base is incorporated into a graphical user interface. The knowledge base stores data pertaining to one or more symptoms of a problem, relationships of symptoms, and actions to be taken for solving the problem. The graphical user interface includes a symptom layer, a collecting layer, and a correcting layer. One or more symptoms are displayed in the symptom layer. One or more symptoms are selected from the graphical user interface. Data are gathered, analyzed, and displayed in the collecting layer in response to the selected one or more symptoms. One or more possible causes are determined for the symptoms. One or more recommended actions to be performed are determined based upon the one or more possible causes. The one or more possible causes and one or more recommended actions are displayed in the correcting layer. A determination is formulated as to whether or not the problem is resolved in response to performance of the one or more recommended actions.
    • 将应用程序配置,网络配置或两者映射到定义图形用户界面的问题/症状空间中,以便于确定和解决问题。 从知识库检索的信息被并入到图形用户界面中。 知识库存储有关问题的一个或多个症状,症状关系以及解决问题所采取的行动的数据。 图形用户界面包括症状层,收集层和校正层。 一个或多个症状显示在症状层。 从图形用户界面中选择一个或多个症状。 响应于所选择的一个或多个症状,数据被收集,分析和显示在收集层中。 确定症状的一个或多个可能的原因。 基于一个或多个可能的原因确定要执行的一个或多个推荐动作​​。 一个或多个可能的原因和一个或多个推荐的动作显示在校正层中。 制定问题是否响应一个或多个推荐行动的履行而得到解决。