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    • 1. 发明授权
    • Communication of insurance claim data
    • 保险理赔数据的沟通
    • US08311856B1
    • 2012-11-13
    • US12250325
    • 2008-10-13
    • Randall HansonRaj UpadhyayaSrinivas GangaramErika Wales
    • Randall HansonRaj UpadhyayaSrinivas GangaramErika Wales
    • G06Q40/00
    • G06Q40/08G06Q10/10G06Q30/0283
    • Aspects of the invention include methods and systems for a vehicle insurance claim management application which improves communication and streamline tasks between a vehicle repair shop and an insurance company system in three general task groups: assignment (comprising work requests, estimates/photos, and reinspections), financial management, and performance measurement. Aspects of the invention also provide interoperability with different types of estimating systems that do not necessarily follow an industry standard. This interoperability is provided through an adapter module with a claim processing system to communicate with the insurance company system and the vehicle insurance claim management application. The invention is preferably accessed by a user over a computer network such as the Internet, from a remote location such as a vehicle repair shop.
    • 本发明的方面包括用于车辆保险索赔管理应用的方法和系统,其改进了在三个一般任务组中的车辆维修店和保险公司系统之间的通信和简化任务:分配(包括工作请求,估计/照片和重新查询) 财务管理和绩效考核。 本发明的方面还提供了不一定遵循行业标准的不同类型的估计系统的互操作性。 该互操作性通过具有索赔处理系统的适配器模块来提供,以与保险公司系统和车辆保险理赔管理应用程序进行通信。 本发明优选地由诸如因特网之类的计算机网络的用户从诸如车辆维修店的远程位置访问。