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1. 发明专利

JP2003187053A EVALUATION INFORMATION CONTROL METHOD AND SYSTEM 审中-公开
公开(公告)号：JP2003187053A
公开(公告)日：2003-07-04
申请号：JP2002223457
申请日：2002-07-31
申请人： FUJITSU LTD
发明人： ETO BUNJI , IWANAGA TSUKASA , YOSHIOKA KOJI , HINO YUJI
IPC分类号： G06Q10/00 , G06Q30/02 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To further highly reliably control and present evaluation information in an evaluation information control method and a system for controlling the evaluation information provided from an evaluator via a communication network. SOLUTION: A server 100 registers evaluator information inputted from an access terminal 300 by the evaluator B, and when a person to be evaluated 300A being a provider of an evaluation object item requires impartment of evaluation identification information imparted to the evaluator simultaneously when providing the evaluation object item from an access terminal 200, the evaluation identification information is formed so as to correspond to the evaluation object item, and is imparted to a person to be evaluated A via the access terminal 200. When the evaluator B adds and inputs the evaluation information from the access terminal 300 to the evaluation identification information imparted to the evaluation object item by the person to be evaluated A, the evaluator B confirms that the evaluation identification information is right and is registered in the server 100, and stores the evaluation information in a database DB together with the evaluation identification information. COPYRIGHT: (C)2003,JPO

2. 发明专利

JP2006019866A Transmitter 有权
标题翻译：发射机
公开(公告)号：JP2006019866A
公开(公告)日：2006-01-19
申请号：JP2004193526
申请日：2004-06-30
申请人： Fujitsu Ltd , 富士通株式会社
发明人： IWANAGA TSUKASA , NAKAJIMA KAZUHIRO , SAKATA KOJI
IPC分类号： H04L12/46
CPC分类号： H04L12/4675 , H04L41/12 , H04L41/22 , H04L45/02
摘要： PROBLEM TO BE SOLVED: To detect network topology for every VLAN. SOLUTION: Transmitters 1-3 configure a VLAN. The transmitter 2 generates an inquiry packet for detecting topology of the VLAN in response to a command from a terminal 4 and transmits the inquiry packet to the transmitter 1 under service for every VLAN. An inquiry packet receiving means 1a of the transmitter 1 receives the inquiry packet transmitted for every virtual network. A response packet generating means 1b generates a response packet in response to the inquiry packet. A response packet transmitting means 1c transmits a response packet to the source transmitter 2 which generated and transmitted the inquiry packet. An inquiry packet transmitting means 1d transmits the received inquiry packet to the transmitter 3 under service. COPYRIGHT: (C)2006,JPO&NCIPI
摘要翻译：要解决的问题：检测每个VLAN的网络拓扑。
解决方案：发送器1-3配置VLAN。发射机2响应于来自终端4的命令产生用于检测VLAN的拓扑的查询分组，并且将查询分组发送给正在为每个VLAN服务的发射机1。发射机1的查询分组接收装置1a接收每个虚拟网络发送的查询分组。响应分组产生装置1b响应于查询分组生成响应分组。响应分组发送装置1c将响应分组发送到生成并发送查询分组的源发送机2。查询分组发送装置1d将接收到的询问分组发送到正在服务的发射机3。版权所有（C）2006，JPO＆NCIPI

3. 发明专利

JP2004236030A Policy application system based on network state and its program 审中-公开
公开(公告)号：JP2004236030A
公开(公告)日：2004-08-19
申请号：JP2003022731
申请日：2003-01-30
申请人： Fujitsu Ltd , 富士通株式会社
发明人： KAWAMURA NOBUHIRO , OGAWA KAZUKI , NAKAMURA KATSUICHI , IWANAGA TSUKASA
IPC分类号： H04L12/24
摘要： PROBLEM TO BE SOLVED: To secure service quality of the entire network by automatically correcting a network operation policy to an optimum one in accordance with a network operating state and to reduce the burden of a network manager regarding a policy application system based on a network state and its program. SOLUTION: This policy application system comprises a polling means 302 and a trapping means 303 for monitoring the network, a policy applying means 103 for applying an operation policy for controlling the network, a user interface means 101 for registering an operation policy for the manager of the network, a policy managing means 102 for managing the registered operation policy, and a policy application instructing means 204 for instructing the application of the operation policy. The policy application system adds an operation policy to be applied, changes the applied operation policy or replaces the applied operation policy on the basis of a network operating state. COPYRIGHT: (C)2004,JPO&NCIPI

4. 发明专利

JP2005117620A Contact center system 审中-公开
标题翻译：联系中心系统
公开(公告)号：JP2005117620A
公开(公告)日：2005-04-28
申请号：JP2004194054
申请日：2004-06-30
申请人： Fujitsu Ltd , 富士通株式会社
发明人： YOSHIDA KOICHI , SAGARA TOMOAKI , SAKAMOTO KOSUKE , NAKAHARA YOICHI , MIZUTA KAZUO , IWANAGA TSUKASA , IWASAKI HIDEJI
IPC分类号： H04M3/51 , H04M3/00 , H04M3/523
摘要： PROBLEM TO BE SOLVED: To provide a distributed contact center system wherein a client terminal handles calls from a plurality of contact centers including various kinds of businesses and companies. SOLUTION: The contact center system comprises a plurality of contact centers and a client terminal connected with the plurality of contact centers, and the client terminal comprises, only at a client terminal side, an application corresponding to the plurality of centers and a communication contention control function therebetween, so that an arbitrary client terminal accepts a call corresponding to the plurality of contact centers. COPYRIGHT: (C)2005,JPO&NCIPI

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