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    • 3. 发明公开
    • SYSTEM AND METHOD FOR REMOTELY SERVICING AN INDUSTRIAL PRINTER
    • 远程维护工业打印机的系统和方法
    • EP3204826A1
    • 2017-08-16
    • EP15781545.7
    • 2015-10-06
    • Videojet Technologies Inc.
    • WEAVER, RobertNEAGLE, Robert
    • G03G15/00
    • G06F3/1234B41J2/02B41J2/165B41J2002/16573G03G15/502G03G15/5079G03G2215/00113G06F3/121G06F3/1217G06F3/1287G06F3/1294G06K15/02
    • A method and system for remote servicing of an industrial printer (110) includes obtaining, on a processor, sensor data that indicates values output by sensors (170) configured to measure physical phenomena related to a plurality of components (160) of the industrial printer. Also obtained, on the processor, is parameter data that indicates values for parameters that indicate user settings (184) for operation of the industrial printer. It is determined, on the processor, a service issue related to the industrial printer based on the sensor data and the parameter data, It is also determined, at least in part on the processor, an action to be performed on the industrial printer in response to the service issue. Furthermore, the action is caused to be initiated. In some embodiments, the action is initiated at one facility different from a facility where the industrial printer is located.
    • 一种用于工业打印机的远程服务的方法和系统包括:在处理器上获得传感器数据,该传感器数据指示由被配置为测量与工业打印机的多个部件相关的物理现象的传感器输出的值。 在处理器上还获得参数数据,其指示用于指示用于工业打印机的操作的用户设置的参数值。 在处理器上基于传感器数据和参数数据确定与工业打印机相关的服务问题,并且还至少部分地在处理器上确定要在工业打印机上执行的动作 到服务问题。 此外; 该行动是引发启动。 在一些实施例中,动作在与工业打印机所在的设施不同的一个设施处开始。