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1. 发明公开

EP0962091A2 AN ELECTRONIC VOICE MAIL MESSAGE HANDLING SYSTEM 失效
标题翻译：电子语音邮件处理系统
公开(公告)号：EP0962091A2
公开(公告)日：1999-12-08
申请号：EP98906644.0
申请日：1998-02-23
申请人： WILDFIRE Communications, Inc.
发明人： MINER, Richard, A. , PELLAND, David, M. , WARNER, William, J. , GILBY, Nancy, Benovich
IPC分类号： H04M3 , H04M1 , H04M9 , H04M11
CPC分类号： H04M3/527 , H04M3/382 , H04M3/42204 , H04M3/436 , H04M3/487 , H04M3/533 , H04M3/53341 , H04M3/53358 , H04M3/53375 , H04M3/53383 , H04M9/02 , H04M2201/40
摘要： A virtual intercom method implemented by a computer-based electronic assistant (110) and including the steps of receiving a voice command from a first party (200), wherein the voice command identifies a user selectable one of a plurality of subscriber parties; responding to the voice command by generating a greeting to the first party, wherein the greeting is an audio recording in the voice of the identified subscriber (216); receiving a message generated by the first party for the identified subscriber (218); and storing the received message for later playback to the identified subscriber.

2. 发明公开

EP0788704A2 A NETWORK BASED KNOWLEDGEABLE ASSISTANT 失效
标题翻译：网络基于专家助理
公开(公告)号：EP0788704A2
公开(公告)日：1997-08-13
申请号：EP95932520.0
申请日：1995-09-13
申请人： WILDFIRE Communications, Inc.
发明人： MINER, Richard, A. , WARNER, William, J. , LOVELL, Anthony, M. , SHIENBROOD, Eric, R. , GABRYELSKI, Keith , ARNOLD, Kenneth, C.R.C. , D'ARBELOFF, Nicholas, C. , HINCKLEY, Kee
IPC分类号： H04M3 , H04Q3
CPC分类号： H04M3/436 , H04M3/42 , H04M3/42204 , H04M3/42229 , H04M3/42323 , H04M3/428 , H04M3/432 , H04M3/5108 , H04M3/527 , H04M3/533 , H04M3/53308 , H04M3/53383 , H04M3/56 , H04M2201/40 , H04M2203/2011
摘要： Method implemented by a computer-based electronic assistant (60) include receiving and managing incoming calls to a subscriber. Methods include receiving an incoming call to the subscriber, establishing a connection between assistant (60) and subscriber, linking the caller and subscriber in response to receiving a call accept command, and switching the assistant (60) to a background mode. The assistant (60) monitors the subscriber for a summoning command while in the background mode and in response to receiving a summoning command, switches the assistant into a foreground mode which enables the subscriber to initiate conferencing features. Other methods include providing an electronic reminder service to the subscriber via use of personal locator and multimedia communication type determination, identification of a third party caller to subscriber while in an established connection, and providing multiple media type interaction capabilities.

3. 发明授权

EP0788704B1 A NETWORK BASED KNOWLEDGEABLE ASSISTANT 失效
标题翻译：网络基于专家助理
公开(公告)号：EP0788704B1
公开(公告)日：2003-06-25
申请号：EP95932520.0
申请日：1995-09-13
申请人： WILDFIRE Communications, Inc.
发明人： MINER, Richard, A. , WARNER, William, J. , LOVELL, Anthony, M. , SHIENBROOD, Eric, R. , GABRYELSKI, Keith , ARNOLD, Kenneth, C.R.C. , D'ARBELOFF, Nicholas, C. , HINCKLEY, Kee
IPC分类号： H04M3/50 , H04M3/38
CPC分类号： H04M3/436 , H04M3/42 , H04M3/42204 , H04M3/42229 , H04M3/42323 , H04M3/428 , H04M3/432 , H04M3/5108 , H04M3/527 , H04M3/533 , H04M3/53308 , H04M3/53383 , H04M3/56 , H04M2201/40 , H04M2203/2011
摘要： Method implemented by a computer-based electronic assistant (60) include receiving and managing incoming calls to a subscriber. Methods include receiving an incoming call to the subscriber, establishing a connection between assistant (60) and subscriber, linking the caller and subscriber in response to receiving a call accept command, and switching the assistant (60) to a background mode. The assistant (60) monitors the subscriber for a summoning command while in the background mode and in response to receiving a summoning command, switches the assistant into a foreground mode which enables the subscriber to initiate conferencing features. Other methods include providing an electronic reminder service to the subscriber via use of personal locator and multimedia communication type determination, identification of a third party caller to subscriber while in an established connection, and providing multiple media type interaction capabilities.

4. 发明公开

EP1012765A4 A METHOD FOR INCREASING SYSTEM RESOURCES AVAILABLE TO A USER 失效
标题翻译：方法发电系统的可用资金用于用户
公开(公告)号：EP1012765A4
公开(公告)日：2003-01-15
申请号：EP98906707
申请日：1998-02-23
申请人： WILDFIRE COMMUNICATIONS INC
发明人： MECHALEY ROBERT G J , MINER RICHARD A
IPC分类号： G06Q30/02 , H04M3/22 , H04M3/36 , H04M3/42 , H04M3/436 , H04M3/487 , H04M3/527 , G06F17/60
CPC分类号： H04M3/42127 , G06Q30/0201 , G06Q30/0202 , H04M3/2218 , H04M3/36 , H04M3/42 , H04M3/42229 , H04M3/436 , H04M3/487 , H04M3/527
摘要： A method and apparatus for brokering upgraded resources to thereby enable greater functionality for a product function features collecting data describing user interaction with the product function, analyzing the data to determine whether at least one data pattern can be identified, and communicating to the product user an availability of the greater functionality when a data pattern has been identified. This system is preferably adaptive so that it learns from previous offers to upgrade functionality, and the system can be used either as a central server system or in a system residing at the user site. A preferred use is in connection with an electronic assistant wherein the offer of greater functionality can be embedded in an interactive verbal message directed to the user.

5. 发明公开

EP0962091A4 AN ELECTRONIC VOICE MAIL MESSAGE HANDLING SYSTEM 失效
标题翻译：电子语音邮件处理系统
公开(公告)号：EP0962091A4
公开(公告)日：2002-06-05
申请号：EP98906644
申请日：1998-02-23
申请人： WILDFIRE COMMUNICATIONS INC
发明人： MINER RICHARD A , PELLAND DAVID M , WARNER WILLIAM J , GILBY NANCY BENOVICH
IPC分类号： H04M3/50 , H04M1/656 , H04M3/38 , H04M3/42 , H04M3/436 , H04M3/487 , H04M3/527 , H04M3/53 , H04M3/533 , H04M9/02 , H04M11/10
CPC分类号： H04M3/527 , H04M3/382 , H04M3/42204 , H04M3/436 , H04M3/487 , H04M3/533 , H04M3/53341 , H04M3/53358 , H04M3/53375 , H04M3/53383 , H04M9/02 , H04M2201/40
摘要： A virtual intercom method implemented by a computer-based electronic assistant and including the steps of receiving a voice command from a first party, wherein the voice command identifies a user selectable one of a plurality of subscriber parties; responding to the voice command by generating a greeting to the first party, wherein the greeting is an audio recording in the voice of the identified subscriber; receiving a message generated by the first party for the identified subscriber; and storing the received message for later playback to the identified subscriber.

6. 发明公开

EP1357728A2 a network based knowledgeable assistant 失效
标题翻译： Netzwerkbasierter kundiger助理
公开(公告)号：EP1357728A2
公开(公告)日：2003-10-29
申请号：EP03014151.9
申请日：1995-09-13
申请人： WILDFIRE Communications, Inc.
发明人： Miner, Richard A. , Warner, William J. , Lovell, Anthony M. , Shienbrood, Eric R. , Gabryelski, Keith , Arnold, Kenneth C.R.C. , D'Arbeloff, Nicholas C. , Hinckley, Kee
IPC分类号： H04M3/50 , H04M3/38 , H04M3/436 , H04M3/527 , H04M3/432
CPC分类号： H04M3/436 , H04M3/42 , H04M3/42204 , H04M3/42229 , H04M3/42323 , H04M3/428 , H04M3/432 , H04M3/5108 , H04M3/527 , H04M3/533 , H04M3/53308 , H04M3/53383 , H04M3/56 , H04M2201/40 , H04M2203/2011
摘要： A method implemented by a computer-based electronic assistant to receive and manage incoming calls to a subscriber including the steps , of receiving an incoming call to the subscriber from a caller, establishing a first connection between the electronic assistant and the caller, establishing a second connection between the electronic assistant and the subscriber, over the second connection, electronically notifying the subscriber of the incoming call; in response to receiving a call accept command from the subscriber over the second connection, linking the caller and the subscriber so that they may communicate with each other, upon linking the subscriber to the caller, switching the electronic assistant to a background mode in which said electronic assistant continues to monitor the subscriber over the second connection while the subscriber is linked with the caller, and in response to receiving a summoning command, switching the electronic assitant into a foreground mode, wherein the electronic assistant when in its background mode responds to a first set of commands including at least the summoning command and when in its foreground mode responds to a second set of commands where the second set of commands is larger than the first set of commands.
摘要翻译：一种由基于计算机的电子助理实现的方法，用于接收和管理来自用户的呼入，包括以下步骤：从呼叫者接收来自用户的呼入，建立电子助理和呼叫者之间的第一连接，建立第二个通过第二连接，电子助理和用户之间的连接以电子方式通知用户来话呼叫; 响应于通过第二连接从订户接收到呼叫接受命令，链接呼叫者和用户，使得他们可以在将用户链接到呼叫者时彼此通信，将电子助理切换到背景模式，其中所述电子助理继续在用户与呼叫者链接时通过第二连接来监视用户，并且响应于接收到召唤命令，将电子助理切换到前台模式，其中电子助理在其背景模式中响应于包括至少所述召唤命令的第一组命令和在其前台模式中的第一组命令响应第二组命令，其中第二组命令大于第一组命令。

7. 发明公开

EP1314304A2 AN ELECTRONIC PERSONAL ASSISTANT WITH PERSONALITY ADAPTATION 审中-公开
标题翻译：人格适应的个人电子助理
公开(公告)号：EP1314304A2
公开(公告)日：2003-05-28
申请号：EP01966548.8
申请日：2001-08-31
申请人： WILDFIRE Communications, Inc.
发明人： PELLAND, David, M. , POLLOCK, Ruth, Y. , GILLAN, Eugenia, S.
IPC分类号： H04M3/527 , H04M3/42
CPC分类号： G06F3/011 , G06F3/0481
摘要： An electronic personal assistant that modifies a personality it projects through voice prompts and interaction with a subscriber based on subscriber behavior and communication. The personality is defined in terms of personality parameters. The values of the personality parameters are modified to enhance the relationship between the subscriber and the electronic personal assistant over time.

8. 发明公开

EP1012765A2 A METHOD FOR INCREASING SYSTEM RESOURCES AVAILABLE TO A USER 失效
标题翻译：方法发电系统的可用资金用于用户
公开(公告)号：EP1012765A2
公开(公告)日：2000-06-28
申请号：EP98906707.9
申请日：1998-02-23
申请人： WILDFIRE Communications, Inc.
发明人： Mechaley, Robert G. J. , MINER, Richard, A.
IPC分类号： G06F17/60
CPC分类号： H04M3/42127 , G06Q30/0201 , G06Q30/0202 , H04M3/2218 , H04M3/36 , H04M3/42 , H04M3/42229 , H04M3/436 , H04M3/487 , H04M3/527
摘要： A method and apparatus for brokering upgraded resources to thereby enable greater functionality for a product function features collecting data describing user interaction with the product function (300), analyzing the data to determine whether at least one data pattern (302) can be identified, and communicating to the product user an availability of the greater functionality (306) when a data pattern has been identified. This system is preferably adaptive so that it learns from previous offers to upgrade functionality, and the system can be used either as a central server system or in a system residing at the user site. A preferred use is in connection with an electronic assistant wherein the offer of greater functionality can be embedded in an interactive verbal message directed to the user.

9. 发明公开

EP0788704A4 A NETWORK BASED KNOWLEDGEABLE ASSISTANT 失效
标题翻译：网络基于专家助理
公开(公告)号：EP0788704A4
公开(公告)日：1998-05-13
申请号：EP95932520
申请日：1995-09-13
申请人： WILDFIRE COMMUNICATIONS INC
发明人： MINER RICHARD A , WARNER WILLIAM J , LOVELL ANTHONY M , SHIENBROOD ERIC R , GABRYELSKI KEITH , ARNOLD KENNETH C R C , D ARBELOFF NICHOLAS C , HINCKLEY KEE
IPC分类号： H04M3/42 , H04M3/428 , H04M3/432 , H04M3/436 , H04M3/51 , H04M3/527 , H04M3/533 , H04M3/56 , H04Q3/545 , H04M1/64 , G06F13/10 , G06F13/14 , H04M3/44 , H04M3/50 , H04M11/06 , H04M15/06
CPC分类号： H04M3/436 , H04M3/42 , H04M3/42204 , H04M3/42229 , H04M3/42323 , H04M3/428 , H04M3/432 , H04M3/5108 , H04M3/527 , H04M3/533 , H04M3/53308 , H04M3/53383 , H04M3/56 , H04M2201/40 , H04M2203/2011
摘要： Method implemented by a computer-based electronic assistant (60) include receiving and managing incoming calls to a subscriber. Methods include receiving an incoming call to the subscriber, establishing a connection between assistant (60) and subscriber, linking the caller and subscriber in response to receiving a call accept command, and switching the assistant (60) to a background mode. The assistant (60) monitors the subscriber for a summoning command while in the background mode and in response to receiving a summoning command, switches the assistant into a foreground mode which enables the subscriber to initiate conferencing features. Other methods include providing an electronic reminder service to the subscriber via use of personal locator and multimedia communication type determination, identification of a third party caller to subscriber while in an established connection, and providing multiple media type interaction capabilities.

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