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    • 7. 发明公开
    • COUNTRY TO DOMESTIC CALL INTERCEPT PROCESS (CIP)
    • 国内到国内电话截获程序(CIP)
    • EP1410615A1
    • 2004-04-21
    • EP00984458.0
    • 2000-12-18
    • MCI Worldcom, Inc.
    • SPRINGER, Arthur, L.MARCHAND, Dean
    • H04M15/00H04M17/00
    • H04M15/88H04M15/47H04M17/00H04M17/103H04M2017/12H04M2215/0116H04M2215/0148
    • A call interception process for calling card calls originating from an international country (102) and terminating to high fraud domestic locations. When a call is placed, the call is screened against a database (120) which keys on international originating country access numbers. If a match against the database (120) is found, the call is routed to a first level operator (125) for billing acount verification. If billing account verification passed, the call interception process automatically overrides the calling card from any future intercepts. If verification failed, the call interception process automatically places the calling card in a 'LOCKED STATUS MODE' and terminates the call. As a result, subsequent calling card call attempts will be default to the first level operator. The process further limiting a number of subsequent calling card calls attempts from the originating terminating country (102) to domestic location. If the subsequent calling card call attempts exceeded the pre-determined limiting threshold, the call is routed to a second level operator (165) for caller identity verification.
    • 用于呼叫来自国际国家(102)的电话卡呼叫的呼叫拦截过程并终止于高度欺诈的国内位置。 当呼叫被发出时,该呼叫针对数据库(120)被屏蔽,该数据库在国际始发国访问号码上的密钥。 如果找到与数据库(120)的匹配,则将该呼叫路由到第一级操作员(125)以用于计费帐户验证。 如果计费帐户验证通过,呼叫拦截过程将自动覆盖来自任何未来拦截的电话卡。 如果验证失败,呼叫拦截过程会自动将电话卡置于“锁定状态模式”并终止呼叫。 因此,后续的电话卡呼叫尝试将默认为第一级操作员。 该过程进一步限制了从发端终端国家(102)到国内位置的多次后续呼叫卡呼叫尝试。 如果随后的呼叫卡呼叫尝试超过了预定的限制阈值,则呼叫被路由到第二级操作员(165)以进行呼叫者身份验证。
    • 9. 发明公开
    • INTERACTIVE COMPUTER-BASED TRAINING SYSTEM AND METHOD
    • INTERACTIVE,基于计算机的训练系统和方法
    • EP1238383A4
    • 2004-03-03
    • EP00992789
    • 2000-11-09
    • MCI WORLDCOM INC
    • WALL S ROBERTWARNER R DONALDCLOSSEN R JACKIE
    • G09B5/00G09B7/00G09B19/24G09B25/02
    • G09B5/00
    • An interactive computer-based training (ICBT) system and method operable over a computer network for training users. The ICBT system is provided with a state-machine-based hardware simultator for emulating various hardware states associated with a piece of equipment on which the users are to receive interactive training. A software simulator provided as a command inference engine is coupled to the hardware simulator, wherein the software simulator allows the users to interactively interrogate the emulated piece of equipment for its software functionality. One or more independently selectable learning modules are provided as part of the ICBT system, wherein each learning module includes one or more lesson plans related to the hardware and software functionality of the emulated piece of equipment. Also, the learning modules are inter-dependently associated with the hardware and software simulators. A user interface is provided for selecting one or more learning modules and for providing inputs from the users to the hardware and software simulators of the emulated piece of equipment so as to modify its configuration. The users can select any lesson plan or execute a portion of an ICBT session at any point therein without having to follow any sequential procedure.