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1. 发明公开

EP3058708A2 SYSTEM AND METHOD FOR TELEPHONE COMMUNICATIONS ON THE INTERNET 审中-公开
标题翻译：系统在VERFAHRENFÜRFERNSPRECHVERBINDUNGENÜBERDAS INTERNET
公开(公告)号：EP3058708A2
公开(公告)日：2016-08-24
申请号：EP14860858.1
申请日：2014-12-12
申请人： Whisbi Technologies S.L.
发明人： CANTERO ESCOLA, José Luis , BISBE TOSAT, Alex
IPC分类号： H04M3/51 , H04M3/38 , H04M11/00 , G06Q50/10
CPC分类号： H04M3/5191 , H04M7/003
摘要： METHOD AND SYSTEM FOR TELEPHONE COMMUNICATIONS ON THE INTERNET comprising a central server (1) and at least one web page server (2) connected to the Internet (I), with pages accessible from a user's computer (3) to contact with an agent (5) related to the web, and a PBX (7) or private automatic branch exchange connected to the central server (1) as a means for establishing communication. where the central server (1) controls the allocation of a DDI (4) to the web page server (2) by associating it with a unique PIN code (6) in order to establish a communication session, and the PBX (7) manages through the central server (1) and automatically the establishment of the communication between the DDI (4) and the user's telephone (8) that calls said DDI (4) and provides the PIN code (6).
摘要翻译：包括中央服务器（1）和连接到因特网（I）的至少一个网页服务器（2）的互联网上的电话通信的方法和系统，其中可从用户的计算机（3）访问的页面与代理（ 5）和与中央服务器（1）连接的PBX（7）或专用自动分支交换机作为建立通信的手段。其中中央服务器（1）通过将网页服务器（2）与独特的PIN码（6）相关联来控制DDI（4）的分配，以建立通信会话，并且PBX（7）管理通过中央服务器（1）自动建立DDI（4）和呼叫所述DDI（4）的用户电话（8）之间的通信并提供PIN码（6）。

2. 发明公开

EP2689581A1 SYSTEM AND METHOD FOR TRANSMITTING REAL-TIME IMAGES 审中-公开
标题翻译：系统和方法传递实时图像，
公开(公告)号：EP2689581A1
公开(公告)日：2014-01-29
申请号：EP12717466.2
申请日：2012-03-12
申请人： Whisbi Technologies, S.L.
发明人： CANTERO ESCOLÀ, José Luis , BISBE TOSAT, Alex
IPC分类号： H04N7/18 , H04N1/00
CPC分类号： H04L67/02 , H04L65/602 , H04L65/607 , H04L67/06 , H04N1/00164 , H04N1/00251
摘要： System comprising an image server computer (4) accessible via telematics networks by some transmitting equipments (1) for transmitting of single images via TCP or HTTP protocol, but conforming consecutive sequences constituting an animation. The image server computer (4) comprises in its memory some memory spaces (5) where stores the last image received from each sequence transmitted by the transmitting equipment (1) according to a unique identifier “guid” code, updating in real-time said animation. The system comprises some receiving equipments (6) equipped with web browsers (7), in which it can be displayed the sequence of images received via HTTP protocol after a request to the image server computer (4) indicating the identifier “guid” via TCP or HTTP requests using standard TCP/IP communication sockets.

3. 发明公开

EP2583431A1 SYSTEM AND PROCEDURE FOR COMMERCIAL COMMUNICATIONS 有权
标题翻译：系统和方法的商业通讯
公开(公告)号：EP2583431A1
公开(公告)日：2013-04-24
申请号：EP11738036.0
申请日：2011-05-30
申请人： Whisbi Technologies, S.L.
发明人： CANTERO ESCOLÀ, José Luis , BISBE TOSAT, Alex
IPC分类号： H04L29/06 , H04M3/51
CPC分类号： H04L65/4015 , H04M3/5191 , H04M7/003 , H04M2201/50
摘要： System comprising a server of webpages (2) containing a form which is accessible from a remote computer (52) by the user, a main server (1) and a number of contact centers (4) which have, at least, a telephone terminal (43), a computer (44) and a webcam (41) connected to a videoconferencing server (42), to link an agent to the user, and a PBX or secondary automatic private center (3) connected to the main server (1) to establish a telephone connection between the user and the agent, and the main server (1) comprises routing means of the computer (44) and of the videoconferencing server (42) of the contact center (4). The procedure consists in that, once the form has been filled out, the PBX carries out a call to the user, and if picked up, searches for the most appropriate contact center, establishing a direct telephone communication, while the main server (1) creates a videoconference virtual room through which the unidirectional video transmission of the webcam (41) is routed exclusively for the user.

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