专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明授权

US07043435B2 System and method for optimizing prompts for speech-enabled applications 有权
标题翻译：用于优化语音使能应用程序提示的系统和方法
公开(公告)号：US07043435B2
公开(公告)日：2006-05-09
申请号：US10942605
申请日：2004-09-16
申请人： Benjamin A. Knott , Robert R. Bushey , John M. Martin
发明人： Benjamin A. Knott , Robert R. Bushey , John M. Martin
IPC分类号： G10L21/00
CPC分类号： H04M3/4936 , H04M3/493 , H04M3/54 , H04M2201/40
摘要： A computer-implemented method is described for optimizing prompts for a speech-enabled application. The speech-enabled application is operable to receive communications from a number of users and communicate one or more prompts to each user to illicit a response from the user that indicates the purpose of the user's communication. The method includes determining a number of prompt alternatives (each including one or more prompts) to evaluate and determining an evaluation period for each prompt alternative. The method also includes automatically presenting each prompt alternative to users during the associated evaluation period and automatically recording the results of user responses to each prompt alternative. Furthermore, the method includes automatically analyzing the recorded results for each prompt alternative based on one or more performance criteria and automatically implementing one of the prompt alternatives based on the analysis of the recorded results.
摘要翻译：描述了一种计算机实现的方法来优化支持语音的应用程序的提示。启用语音的应用程序可操作以从多个用户接收通信，并向每个用户传达一个或多个提示以非法地指示用户指示用户通信目的的响应。该方法包括确定多个提示替代（每个包括一个或多个提示）以评估和确定每个提示替代的评估周期。该方法还包括在相关联的评估期间自动呈现用户的每个提示替代，并自动记录用户响应的结果到每个提示替代。此外，该方法包括基于一个或多个性能标准自动分析每个提示替代的记录结果，并且基于对记录结果的分析自动实现其中一个提示替代。

IPRDB

热门服务

关于我们

友情链接

联系方式