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81. 发明专利

AU677393B2 Method and system for transferring calls and call-related data between a plurality of call centres 未知
公开(公告)号：AU677393B2
公开(公告)日：1997-04-24
申请号：AU6730694
申请日：1994-07-04
申请人： TEKNEKRON INFOSWITCH CORP
发明人： MALONEY MICHAEL J , HITSON BRUCE L , MCCALMONT DAVID T
IPC分类号： H04M3/42 , H04M3/51 , H04M3/523 , H04M3/58 , H04M7/00 , H04M11/06 , H04L12/48
摘要： This invention permits transferring calls along with data that identifies, for example, the caller's name, pertinent account information, any transaction information acquired prior to the need to transfer the call and why the caller is being transferred between a plurality of call centers. The method and system of the invention, therefore, coordinate a voice component and a data component of a call to transfer the call from a first call center across a communication path such as a switching network to a second call center. The first call center includes the necessary network control circuitry to direct an associated switching network to transfer to the second call center the voice component of the call together with an identifier for uniquely identifying the call. The identifier may be generated using DNIS and/or ISDN protocol principles. The method and system also generate and direct a transfer screen from the first call center to the second call center. The unique identifier also attaches to the transfer screen. Using the unique identifier at the second call control center, the invention uses an automatic call distributor or similar routing device to route the voice component to an available customer service representative. The routing device then informs control circuitry of the second call center of the customer service representative's identity. Then the control circuitry sends the transfer screen to a workstation where the customer service representative may service the call with the aid of the transfer screen information.

82. 发明专利

NZ243744A CONTROLLING BROADBAND SWITCHED SIGNALS ACCORDING TO CONTROL SIGNALS FROM SUBSCRIBERS 未知
公开(公告)号：NZ243744A
公开(公告)日：1995-04-27
申请号：NZ24374492
申请日：1992-07-28
申请人： ALCATEL AUSTRALIA
发明人： BURTON LARRY WELDON , SUTHERLAND JOSEPH EDWARD , MATSUMURA PAUL MOTOI , BALL KAREN VIRGINIA , CZERWIEC RICHARD MARION
IPC分类号： H04N7/22 , H04N7/173 , H04L12/48

83. 发明专利

AU6209494A Method for controlling conditional connections in a synchronous digital telecommunications system 未知
公开(公告)号：AU6209494A
公开(公告)日：1994-10-11
申请号：AU6209494
申请日：1994-03-14
申请人： NOKIA TELECOMMUNICATIONS OY
发明人： PELTOMAKI ARTO
IPC分类号： H04J3/00 , H04J3/14 , H04Q11/04 , H04L12/48 , H04L12/56
摘要： PCT No. PCT/FI94/00092 Sec. 371 Date Sep. 13, 1995 Sec. 102(e) Date Sep. 13, 1995 PCT Filed Mar. 14, 1994 PCT Pub. No. WO94/22249 PCT Pub. Date Sep. 29, 1994A method for controlling a conditional connection in a synchronous digital telecommunications system, in which a signal has a frame structure has a predetermined number of bytes of fixed length and includes a pointer indicating the phase of the payload within the frame structure. Condition information relating to a useful signal is transmitted, on the basis of which information the connection is made. In order to enable control of conditional connections in a synchronous digital telecommunications network without using the effective capacity of the network, the condition information is transmitted at least in one byte belonging to the overhead section of the frame structure.

84. 发明专利

FI92126B 未知
公开(公告)号：FI92126B
公开(公告)日：1994-06-15
申请号：FI925070
申请日：1992-11-09
申请人： NOKIA TELECOMMUNICATIONS OY
发明人： KAINULAINEN JUKKA
IPC分类号： H04J3/06 , H04L7/00 , H04L12/46 , H04L12/48
摘要： PCT No. PCT/FI93/00445 Sec. 371 Date May 2, 1995 Sec. 102(e) Date May 2, 1995 PCT Filed Nov. 8, 1993 PCT Pub. No. WO94/11962 PCT Pub. Date May 26, 1994A network arrangement including a system employing message-based synchronization and having a plurality of nodes interchanging signals containing synchronization messages with information about the priority of the respective signal in the internal synchronization hierarchy of the system. In order that the system can, even as far as synchronization is concerned, be connected to an external device or network to which the message-based synchronization employed in the system is unknown, a signal entering the system from an external synchronization source is assigned a selectable standard signature indicating the priority of the signal from the external synchronization source with respect to the internal signals of the system, the priority indicated by the signature being selectable separately for each signal entering the system.

85. 发明专利

FI925071A 未知
公开(公告)号：FI925071A
公开(公告)日：1994-05-10
申请号：FI925071
申请日：1992-11-09
申请人： NOKIA TELECOMMUNICATIONS OY
发明人： KAINULAINEN JUKKA
IPC分类号： H04J3/06 , H04L7/00 , H04L12/48

86. 发明专利

CH683218A5 Verfahren zur Bitratenadaption. 未知
公开(公告)号：CH683218A5
公开(公告)日：1994-01-31
申请号：CH164793
申请日：1991-08-21
申请人： SIEMENS AG ALBIS
发明人： SKALSKY PETER
IPC分类号： H04L25/05 , H04L12/28 , H04L12/48 , H04L12/66

87. 发明专利

CA2068009A1 METHODS AND APPARATUS FOR DECENTRALIZING UPLINK NETWORK CONTROL FUNCTIONS AND MINIMIZING TERMINAL POWER LEVEL ASSESSMENT OVERHEAD IN RADIO FREQUENCY DATA COMMUNICATIONS NETWORK 未知
公开(公告)号：CA2068009A1
公开(公告)日：1993-02-20
申请号：CA2068009
申请日：1992-05-05
申请人： IBM
发明人： AMES RICHARD N , MOORE VICTOR S
IPC分类号： H04Q7/22 , H04B7/26 , H04L12/28 , H04Q7/28 , H04L12/56 , H04B7/185 , H04L12/52 , H04L5/16 , H04L12/48 , H04B7/10
摘要： Methods and apparatus are set forth which enable a data communications network (1) to perform decentralised uplink network control functions (decentralised away from the centralised general communications controller (GCC) level of the network hierarchy); (2) to minimise, or in some cases eliminate, the overhead expended in making power lever (signal strength) determinations and assessments at both the GCC and base station levels of the network hierarchy (for the purpose of managing uplink communications); and (3) to allow individual subscriber radios (terminals) to dynamically determine the most desirable base station to communicate with when exchanging information a host computer via a shared RF communication channel (the link between a terminal and the base station). Additionally, an illustrative radio frequency data communication network, built in accordance with the teachings of the invention as a modified version of an existing network, is described where the modified network incorporates the aforementioned methods and apparatus.

88. 发明专利

CA2072169A1 IN-BAND/OUT-OF-BAND ALERT DELIVERY SYSTEM 未知
公开(公告)号：CA2072169A1
公开(公告)日：1992-12-25
申请号：CA2072169
申请日：1992-06-23
申请人： COMPAQ COMPUTER CORP
发明人： DANIELSON LIH-JUAN L , DOBYNS PATRICK E , HERNANDEZ THOMAS J , NEYLAND RONALD A , STUPEK RICHARD A , BARRON JAMES E , CHEN CHERYL X , MILLER ANDREW J
IPC分类号： G06F11/14 , G06F11/32 , H04L12/24 , G06F13/12 , H04L12/26 , H04L12/28 , G06F11/34 , H04L12/48
摘要： IN-BAND/OUT-OF-BAND ALERT DELIVERY SYSTEM An in-band/out-of-band alert delivery system far a computer system manager includes an alert log which maintains a record of alerts to be delivered and the status of those alerts, an alert manager for making a first attempt to deliver each alert, and a retry manager for making subsequent attempts to deliver alerts as becomes necessary and appropriate. The alert delivery system may also include a bus master interface manager for making inband alert deliveries and a communications manager for making out-of-band alert deliveries. Telephone numbers are provided to the communications manager by an alert destination list. Outof-band alert deliveries may be made via a modem, a universal asynchronous receiver transmitter, or the like.

89. 发明专利

CA2071804A1 COMPUTER SYSTEM MANAGER 未知
公开(公告)号：CA2071804A1
公开(公告)日：1992-12-25
申请号：CA2071804
申请日：1992-06-19
申请人： COMPAQ COMPUTER CORP
发明人： WARD RONALD G , FARRAND SCOTT C , HERNANDEZ THOMAS J , NEYLAND RONALD A , STUPEK RICHARD A , BARRON JAMES E , CHEN CHERYL X , DANIELSON LIH-JUAN L , MANGOLD RICHARD P , WILEY MITCHELL R , MILLER ANDREW J , SAADEH SAID S , FULTON PAUL R , KUNZ RICHARD A , HEALD ARTHUR D , SHARMA DINESH K
IPC分类号： G06F13/00 , G06F11/07 , G06F11/22 , G06F11/273 , G06F11/34 , G06F15/16 , G06F15/177 , H04L12/24 , H04L29/06 , G06F13/12 , H04L12/26 , H04L12/28 , H04L12/48
摘要： COMPUTER SYSTEM MANAGER A system manager for a computer system. The system manager transparently monitors signals transferred between computer system components along a system bus and stores objects related to the monitored signals in an object space. Information related to operating conditions within the system can then be provided from the object space. Later, the object space can be updated and the updated object space used to provide updated information regarding the operating conditions of the system

90. 发明专利

ES2024299A6 ELEMENTO DE CONMUTACION PARA COMUNICACIONES Y METODO PARA TRANSMISION DE CELULAS DE LONGITUD VARIABLE. 未知
公开(公告)号：ES2024299A6
公开(公告)日：1992-02-16
申请号：ES9002164
申请日：1990-08-09
申请人： ALCATEL NV
发明人： HENRION MICHEL A R
IPC分类号： H04Q3/00 , H04J3/16 , H04L12/28 , H04L12/50 , H04L12/54 , H04L12/931 , H04L12/933 , H04Q3/42 , H04L12/56 , H04L12/48
摘要： ELEMENTO DE CONMUTACION PARA COMUNICACIONES Y METODO PARA TRANSMISION DE CELULAS DE LONGITUD VARIABLE. EL ELEMENTO DE CONMUTACION SE USA PARA TRANSFERIR, ENTRE X ENTRADAS (IL-IX) E Y SALIDAS (01-0Y), CELULAS DIVIDIDAS EN SUBCELULAS DE LAS QUE SOLO LA PRIMERA CONTIENE INFORMACION ACERCA DE LA(S) SALIDA(S) DE DESTINO DE LA CELULA. ESTE ELEMENTO DE CONMUTACION INCLUYE: -UNA MEMORIA DE ALMACENAMIENTO TEMPORAL (BM) CON UNA PLURALIDAD DE POSICIONES DE MEMORIA (C), CADA UNA CON SU DIRECCION (K); Y -MEDIOS DE GESTION DE MEMORIA (BMMU) PARA PROPORCIONAR DIRECCIONES DE POSICIONES DE MEMORIA LIBRE PARA ALMACENAR LAS SUBCELULAS, Y PARA ALMACENAR (BQ1-BQY, SLM), BAJO LA FORMA DE LISTAS ENLAZADAS, LAS DIRECCIONES DE POSICIONES DE MEMORIA USADAS POR LAS SUBCELULAS, ESTANDO CADA LISTA ASOCIADA A UNA CELULA DISTINTA. EL METODO ES ADECUADO PARA PROCESAR CELULAS DE LONGITUD VARIABLE DIVIDIDAS EN SUBCELULAS, CONTENIENDO CADA UNA UN ENCABEZAMIENTO PARA DISTINGUIR UNA PRIMERAÑULTIMA SUBCELULA DE UNA CELULA DE LAS DEMAS SUBCELULAS. SE USA UNA LOGICA DE SUBCELULAS (SL) PARA DETECTAR LA SUCESION EN CUALQUIER ORDEN DE UNA SUBCELULA PERTENECIENTE A UNA CELULA Y UNA PRIMERAÑULTIMA SUBCELULA DE OTRA CELULA O UNA SUBCELULA NO PERTENECIENTE A NINGUNA CELULA, CON EL FIN DE IDENTIFICAR LA ULTIMA/PRIMERA SUBCELULA DE UNA CELULA.

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