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71. 发明专利

JP2012203861A Foreign language customer service support device, foreign language customer service support and program 有权
标题翻译：外国语言客户服务支持设备，外国客户服务支持和计划
公开(公告)号：JP2012203861A
公开(公告)日：2012-10-22
申请号：JP2011070798
申请日：2011-03-28
申请人： Toshiba Corp , 株式会社東芝
发明人： ARIGA YASUAKI , SUMITA KAZUO , SUZUKI MASARU , FUJII HIROKO , WAKAGI YUMI
IPC分类号： G06Q50/10 , G06F17/28 , G06Q30/02
CPC分类号： G06F17/289
摘要： PROBLEM TO BE SOLVED: To support a conversation relating to a customer service performed between first and second users respectively using first and second languages.SOLUTION: A foreign language customer service support device includes a first acquisition part, a second acquisition part, a translation part, a presentation part, and an acceptance part. The first acquisition part acquires information on a commercial product being a first candidate. The second acquisition part acquires information on one or plural other commercial products relating to a commercial product constituting the first candidate and one or plural next utterance candidates for a second user on the basis of information on a commercial product constituting the first candidate and information on a product attribute of the aforementioned commercial product. The translation part translates, into a second language, a first-language part of the information on the commercial product constituting the first candidate, that of the information on the other products and that of the next utterance candidate. The presentation part presents the translated parts. The acceptance part accepts selection of the product being the first candidate, that of the other products and that of the next utterance candidate.
摘要翻译：要解决的问题：分别使用第一语言和第二语言支持在第一和第二用户之间执行的客户服务的对话。解决方案：外语客户服务支持设备包括第一获取部分，第二获取部分，翻译部分，呈现部分和接受部分。第一个采购部分获取有关作为第一候选人的商品的信息。第二采集部件基于构成第一候选者的商品的信息和关于第一候选者的商品的信息获取与构成第一候选者的商品相关的一个或多个其他商业产品的信息，以及关于第一候选的商品的信息上述商品的产品属性。翻译部分将构成第一候选人的商品的信息的第一语言部分翻译成第二语言，其他产品和下一个话语候选者的信息的第一语言部分。演示部分介绍翻译部分。接受部分接受对第一候选人的产品的选择，以及其他产品和下一个话语候选人的选择。版权所有（C）2013，JPO＆INPIT

72. 发明专利

JP2009169513A Device, method and program for estimating nickname 有权
标题翻译：用于估计NICKNAME的设备，方法和程序
公开(公告)号：JP2009169513A
公开(公告)日：2009-07-30
申请号：JP2008004364
申请日：2008-01-11
申请人： Toshiba Corp , 株式会社東芝
发明人： WAKAGI YUMI , SUMITA KAZUO , FUKUI MIYOSHI , FUJII HIROKO
IPC分类号： G06F17/21 , G06F17/30
摘要： PROBLEM TO BE SOLVED: To provide a nickname estimation device for more properly acquiring a nickname from such designation as a person's name. SOLUTION: The nickname estimation device includes: a rule storage part 121 for storing the generation rule of the candidates of a nickname including position information indicating the positions of characters included in the candidates of the nickname among characters included in designation and a predetermined additional character string; a designation input part 101 for inputting designation; a candidate generation part 102 for acquiring the characters of the positions shown by the position information of the generation rule among the characters included in the input designation, and for generating the candidates of the nickname by connecting the acquired characters and the additional character string of the generation rule; and an output part 103 for outputting the generated candidates of the nickname. COPYRIGHT: (C)2009,JPO&INPIT
摘要翻译：要解决的问题：提供一种昵称估计装置，用于从如此指定的人的姓名更好地获取昵称。昵称估计装置包括：规则存储部分121，用于存储包括在指定中包括的字符中包括的字符的候选位置中包含的字符的位置的昵称的候选的生成规则和预定的额外的字符串; 用于输入指定的指定输入部101; 候选生成部102，用于获取由输入指定中包含的字符中的生成规则的位置信息所示的位置的字符，并且通过连接所获取的字符和附加字符串来生成昵称的候选一代规则以及用于输出所生成的昵称候选的输出部103。版权所有（C）2009，JPO＆INPIT

73. 发明专利

JP2008234431A Comment accumulation device, comment creation browsing device, comment browsing system, and program 审中-公开
标题翻译：意见收集设备，意见创建浏览设备，评论浏览系统和程序
公开(公告)号：JP2008234431A
公开(公告)日：2008-10-02
申请号：JP2007074814
申请日：2007-03-22
申请人： Toshiba Corp , 株式会社東芝
发明人： FUKUI MIYOSHI , TSUTSUI HIDEKI , URATA KOJI , YAMAZAKI TOSHIHIRO , MANABE TOSHIHIKO , SUMITA KAZUO
IPC分类号： G06F17/30 , G06F3/048 , G06F13/00
摘要： PROBLEM TO BE SOLVED: To present only a comment having similar feelings on the same scene of image content to a viewer for providing a meaningful communication forum. SOLUTION: The comment accumulation device 1 extracts an impression of image content and an object of the impression from an input comment, analyzes a feeling condition of a comment creator and scene data causing the feeling, and stores image meta-information wherein the analyzed feeling condition of the comment creator and scene data are added to the input comment. A comment creation browsing device 3 analyzes data representing a condition of a user viewing the image content, recognizes the feeling condition of the user viewing the image content and scene data in the image content, and using the recognized feeling condition of the user and scene data, selects the image meta-information to which similar feeling information is attached from the image meta-information accumulated in the comment accumulation device 1 to present it to the user. COPYRIGHT: (C)2009,JPO&INPIT
摘要翻译：要解决的问题：仅在同一场景的图像内容上呈现具有相似感觉的评论给观众以提供有意义的通信论坛。解决方案：评论存储装置1从输入评论中提取图像内容和印象对象的印象，分析引起感觉的评论创建者的感觉情况和场景数据，并存储图像元信息，其中评论创建者和场景数据的分析感觉状况被添加到输入评论。评论创建浏览设备3分析表示观看图像内容的用户的状况的数据，识别在图像内容中观看图像内容和场景数据的用户的感觉状况，并且使用识别出的用户感觉状况和场景数据从在评论积存装置1中累积的图像元信息中选择附加有相似感觉信息的图像元信息，将其呈现给用户。版权所有（C）2009，JPO＆INPIT

74. 发明专利

JP2008210132A Device, method and program for translating voice by original language into object language 有权
标题翻译：通过原语翻译语言到对象语言的设备，方法和程序
公开(公告)号：JP2008210132A
公开(公告)日：2008-09-11
申请号：JP2007045954
申请日：2007-02-26
申请人： Toshiba Corp , 株式会社東芝
发明人： SUMITA KAZUO
IPC分类号： G06F17/28 , G10L13/00 , G10L15/00 , G10L15/24
CPC分类号： G06F17/28
摘要： PROBLEM TO BE SOLVED: To provide a voice translation device improving translation accuracy. SOLUTION: This voice translation device has: a related information storage part 121 associating and storing a name of related information and a display position of the related information; an example storage part 122 associating and storing an example of an original language and a semantic class expressing a semantic attribute of a term, and an example of an object language; a dictionary storage part 123 associating and storing the name of the related information and the semantic class; a voice reception part 101 receiving voice; a selection reception part 102 receiving selection of the related information; an acquisition part 104 acquiring the name of the related information corresponding to the display position of the received related information from the related information storage part 121, and acquiring the semantic class corresponding to the acquired name of the related information from the dictionary storage part 122; a recognition part 103 recognizing the received voice; and a translation part 105 translating a recognition result by acquiring the example of the objective language corresponding to the recognition result of the recognition part 103 and the acquired semantic class from the example storage part 122. COPYRIGHT: (C)2008,JPO&INPIT
摘要翻译：要解决的问题：提供提高翻译精度的语音翻译装置。解决方案：该语音翻译装置具有：相关信息存储部分121，将相关信息的名称和相关信息的显示位置相关联并存储; 关联和存储表示术语的语义属性的原始语言和语义类别的示例的示例存储部分122以及对象语言的示例; 字典存储部分123，其相关联并存储相关信息的名称和语义类; 接收语音的语音接收部101; 接收对相关信息的选择的选择接收部102; 获取部分104从相关信息存储部分121获取与所接收到的相关信息的显示位置相对应的相关信息的名称，并从字典存储部分122获取与获取的相关信息的名称对应的语义类别; 识别部103识别接收到的声音; 以及翻译部分105，通过从示例存储部分122获取对应于识别部分103的识别结果的对象语言的示例和获取的语义类别来翻译识别结果。（C）2008年，JPO和INPIT

75. 发明专利

JP2007256836A Voice recognition apparatus, voice recognition method and voice recognition program 有权
标题翻译：语音识别装置，语音识别方法和语音识别程序
公开(公告)号：JP2007256836A
公开(公告)日：2007-10-04
申请号：JP2006083762
申请日：2006-03-24
申请人： Toshiba Corp , 株式会社東芝
发明人： SUMITA KAZUO
IPC分类号： G10L15/22 , G10L15/18
CPC分类号： G10L15/1815 , G10L15/22
摘要： PROBLEM TO BE SOLVED: To provide a voice recognition apparatus for reducing correction load in a voice recognition error. SOLUTION: The voice recognition apparatus is provided with: a semantic relation storage part 124 for correspondingly storing semantic relation between words and relevancy; a key input receiving part 111 for receiving a voice input; a candidate generation part 114 for generating recognition candidates and likelihood; a first candidate selection part 115a for selecting a recognition result from first recognition candidates corresponding to the first voice; a second candidate selection part 115b for extracting word recognition candidates corresponding to a word to be corrected and word recognition candidates of a key word from second recognition candidates corresponding to the second voice, which include the word to be corrected in the first voice and the key word for correction, acquiring relevancy corresponding to semantic relation between the extracted recognition candidates and selecting a recognition result on the basis of the relevancy; a correcting position specification part 116 for collating the recognition results of the first and second voices and specifying the correcting position of the first voice; and a correction part 117 for correcting the correcting position. COPYRIGHT: (C)2008,JPO&INPIT
摘要翻译：要解决的问题：提供一种用于减少语音识别误差中的校正负载的语音识别装置。解决方案：语音识别装置具有：语义关系存储部分124，用于相应地存储单词和相关性之间的语义关系; 用于接收语音输入的键输入接收部分111; 用于产生识别候选和可能性的候选生成部分114; 第一候选选择部分115a，用于从对应于第一语音的第一识别候选中选择识别结果; 第二候选选择部分115b，用于从对应于第二语音的第二识别候选中提取与要校正的单词相对应的单词识别候选词和关键字的单词识别候选项，第二候选选择部分包括第一语音和键中要校正的单词用于修正的单词，获取与所提取的识别候选者之间的语义关系相对应的相关性，并基于相关性选择识别结果; 校正位置指定部分116，用于整理第一和第二语音的识别结果并指定第一语音的校正位置; 以及用于校正校正位置的校正部117。版权所有（C）2008，JPO＆INPIT

76. 发明专利

JP2004348236A Server device, personal digital assistant, device for using information, and program 有权
公开(公告)号：JP2004348236A
公开(公告)日：2004-12-09
申请号：JP2003141991
申请日：2003-05-20
申请人： Toshiba Corp , 株式会社東芝
发明人： SUZUKI MASARU , YAMADADERA SHINJI , SUMITA KAZUO
IPC分类号： G06F15/00 , G06F21/20 , H04M11/00
摘要： PROBLEM TO BE SOLVED: To provide a server device for easily using information stored in a home server at home from an outing location via a public network. SOLUTION: The server device generates a first password necessary for making connection to the server, stores it in a second storage means and transmits the first password and address information of the server to a PDA (personal digital assistant). The server device makes connection to a device for using information, when a second password transmitted to the server device from the device for using information which receives the address information and the second password via the PDA matches with the first password stored in the second storage means, and the server device refuses the connection from the device for using information, when the second password does not match the first password stored. COPYRIGHT: (C)2005,JPO&NCIPI

77. 发明专利

JP2001013941A MOUNTING INFORMATION PRESENTING DEVICE, METHOD AND STORAGE MEDIUM 失效
公开(公告)号：JP2001013941A
公开(公告)日：2001-01-19
申请号：JP18464699
申请日：1999-06-30
申请人： TOSHIBA CORP
发明人： DOI MIWAKO , MATSUSHITA GENSO , SUMITA KAZUO , HIRAKAWA HIDEKI
IPC分类号： H04N5/64 , G09G5/00 , G11B19/02 , G11B33/10
摘要： PROBLEM TO BE SOLVED: To provide a mounted information presenting device making so that a user can not use a mounted electronic equipment in a dangerous state. SOLUTION: Since this mounted information presenting device has a movement measuring sensor 2 observing the movement of a user and the user can receive the presenting of information only at a stationary state, the user can use it safely. Moreover, since the device can not be used when the user is not stationary, it is never generated that the user looses attention by using the device while performing other movements and gives other persons trouble.

78. 发明专利

JP2000250944A INFORMATION PROVIDING METHOD AND DEVICE, INFORMATION RECEIVING DEVICE AND INFORMATION DESCRIBING METHOD 失效
公开(公告)号：JP2000250944A
公开(公告)日：2000-09-14
申请号：JP33900699
申请日：1999-11-30
申请人： TOSHIBA CORP
发明人： HORI OSAMU , DOI MIWAKO , SUMITA KAZUO , HIRAKAWA HIDEKI
IPC分类号： H04N5/76 , G06F17/30 , G11B27/10 , H04N7/173 , H04N21/232 , H04N21/258 , H04N21/278 , H04N21/8405
摘要： PROBLEM TO BE SOLVED: To extract only a part in which a user takes interest from a large quantity of multimedia information and to selectively provide the individual information on every user. SOLUTION: An attribute is acquired to know the type of the relevant information by performing a moving image analysis, an acoustic/voice analysis and a text analysis to the multimedia information contained in a data base 101. Then the attribute is given to the relevant information. A retrieval part 105 extracts a part in which a user takes interest from the multimedia information according to the attribute and a user profile that is previously registered. An associating part 106 associates a representative image (still picture) of plural partial images with a multimedia image and displays the representative image and the attribute in a list.

79. 发明专利

JP2000020367A INFORMATION STORING METHOD, INFORMATION STORAGE DEVICE AND RECORDING MEDIUM 失效
公开(公告)号：JP2000020367A
公开(公告)日：2000-01-21
申请号：JP19952298
申请日：1998-06-30
申请人： TOSHIBA CORP
发明人： HIRAKAWA HIDEKI , SUMITA KAZUO , OMORI YOSHIHIRO , TSUJIMOTO SHUICHI
IPC分类号： G06F12/16 , G06F12/00
摘要： PROBLEM TO BE SOLVED: To make it possible to restore data even when data are lost due to user's misoperation or the like by detecting the operation state of a stored information file and storing the information file of which operation state is detected in a storage means in a time sequence based on the detected operation state. SOLUTION: In a 1st storage part 3, a directory A is prepared following a directory α and files B, C are stored in the directory α. In a 2nd storage part 4, a directory tree similar to that of the 1st storage part 3 is prepared. When a change in the contents of a data file stored in the 1st storage part 3, a change in the attribute information of the file, the deletion of the file, the preparation of a new file or the like is executed, a backup system 10 basically copies changed data of the 1st storage part 3 into the 2nd storage part 4, stores the newest state of the 1st storage part 3 and stores also its preceding state.

80. 发明专利

JPH11259493A METHOD FOR SHARING INFORMATION, SYSTEM THEREFOR AND STORAGE MEDIUM 失效
公开(公告)号：JPH11259493A
公开(公告)日：1999-09-24
申请号：JP5669898
申请日：1998-03-09
申请人： TOSHIBA CORP
发明人： OTAKE YOSHIHISA , SUMITA KAZUO
IPC分类号： G06F15/16 , G06F13/00 , G06F17/30
摘要： PROBLEM TO BE SOLVED: To attain load balancing at the time of retrieval, and to stably ensure high response even in a situation that a communication capacity is limited by retrieving public information related with a preliminarily controlled area only in response to a retrieval request for designating an area including the controlled area. SOLUTION: A communicating part 6 is connected with some other information shared system to constitute a distributed information sharing system through a prescribed communication line. A destination of transfer selecting part 7 selects the other information shared system identification information (for example, address) of the designation of information transfer by referring to transfer information stored in a transfer information storing part 8. An area relation selecting part 9 refers to area attribute information stored in an area attribute storing part 10, and when public information and retrieval information is related with a controlled area, the area relation selecting part 9 transfers it to one of its own public information retrieving part 3, public information registering part 2, or public information presenting part 4 according to the content, and transfers it to the destination of transfer selecting part 7 as necessary (at the time of transferring it to the other information shared system).

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