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    • 75. 发明授权
    • Application-specific chargeback of content cached at the wireless tower
    • 内容缓存在无线塔的特定应用程序
    • US08717945B2
    • 2014-05-06
    • US12977946
    • 2010-12-23
    • Erik J. BurckartGennaro CuomoAndrew J. IvoryVictor S. MooreAaron K. Shook
    • Erik J. BurckartGennaro CuomoAndrew J. IvoryVictor S. MooreAaron K. Shook
    • H04L12/16H04M11/00G06F15/173H04W4/24H04L12/14G06Q50/10
    • H04W4/24G06Q50/10H04L12/1403H04L67/2842
    • A method for application-specific chargeback of content cached at a wireless tower of a RAN includes receiving a request for content from an end user device in a base station of a RAN and routing the request to an application in a packet switched data communications network from the base station by way of a CN. Content from the application can be received in the base station within a response to the request, the response can be cached in a local cache of the base station in connection with the application and the response can be forwarded to the end user device. Subsequently, in response to a new request for the content received in the base station, the content can be served in a response from the local cache. Further, an identity of the application can be transmitted to a remote charging service external to the base station but within the RAN for charging the application in consequence of having served the content from the local cache of the base station.
    • 用于在RAN的无线塔处缓存的内容的针对特定应用的退款的方法包括从RAN的基站中的终端用户设备接收对内容的请求,并将该请求路由到分组交换数据通信网络中的应用, 基地台通过CN。 可以在响应于该请求的基站内接收来自该应用的内容,该响应可被缓存到与该应用相关联的基站的本地高速缓存中,该响应可被转发到最终用户设备。 随后,响应于对在基站中接收的内容的新请求,可以从本地高速缓存的响应中服务该内容。 此外,由于已经从基站的本地高速缓存服务了内容,所以应用的身份可以被发送到基站外部但在RAN内的用于对应用进行计费的远程计费服务。
    • 77. 发明申请
    • APPLICATION OPTIMIZATION IN A NETWORK SYSTEM
    • 网络系统中的应用优化
    • US20120290687A1
    • 2012-11-15
    • US13106860
    • 2011-05-13
    • Robert David CallawayGennaro A. CuomoVictor S. MooreDinesh C. Verma
    • Robert David CallawayGennaro A. CuomoVictor S. MooreDinesh C. Verma
    • G06F15/16
    • H04L67/00G06F9/00G06F12/08G06F15/173H04L41/14H04L41/22H04L69/04
    • A network system includes multiple network resource information handling systems (IHSs) for managing applications and application communications. An IHS operating system initializes an application optimizer to provide application acceleration capability to application optimizers, such as application delivery controllers (ADCs) and wide area network (WAN) optimizer controllers (WOCs) within the network system. Upon receipt of a server application request message (SARM), a network system server responds with a restful application optimizer message (RAOM) that includes protocol, policy, and other application optimizer information that pertains to the requesting SARM. Application optimizers may include clients, ADCs and WOCs that reside within the message communication path between client and server. Application optimizers may store protocol, policy, and other information from RAOM 280 to populate application table data. Application optimizers intercept messages between network resources of the network system and apply message policies to improve message performance thereby improving application performance within the network system. Application acceleration provides improvements in quality of experience (QoE) and quality of service (QoS).
    • 网络系统包括用于管理应用和应用通信的多个网络资源信息处理系统(IHS)。 IHS操作系统初始化应用优化器,为应用优化器(如网络系统中的应用交付控制器(ADC))和广域网(WAN)优化器控制器(WOC))提供应用加速功能。 在接收到服务器应用请求消息(SARM)之后,网络系统服务器响应包括与请求的SARM有关的协议,策略和其他应用优化器信息的安静应用优化器消息(RAOM)。 应用优化器可能包括客户端,ADC和驻留在客户端和服务器之间的消息通信路径中的WOC。 应用优化器可以存储来自RAOM 280的协议,策略和其他信息来填充应用表数据。 应用优化器拦截网络系统的网络资源之间的消息,并应用消息策略来提高消息性能,从而提高网络系统内的应用性能。 应用加速提供了体验质量(QoE)和服务质量(QoS)的改进。
    • 78. 发明授权
    • Implementing a contact center using open standards and non-proprietary components
    • 使用开放标准和非专有组件实施联络中心
    • US08259923B2
    • 2012-09-04
    • US11680304
    • 2007-02-28
    • Baiju D. MandaliaVictor S. MooreWendi L. Nusbickel
    • Baiju D. MandaliaVictor S. MooreWendi L. Nusbickel
    • H04M3/00H04M5/00
    • H04M3/5233H04M3/5175H04M7/006
    • The present invention discloses an open contact center formed from multiple contact center components that conform to open standards and that intercommunicate utilizing open standards. The open contact center can provide automated interactive communications with callers, can provide queue management for callers waiting to communicate with live agents, can provide skills based routing for assigning live agents to callers based upon skills of the live agents and skills needed by the callers, and can provide tooling for provisioning and monitoring the live agents. In one configuration, the contact center components can execute within a middleware solution, such as WEBSPHERE, that has IP Multimedia Subsystem capability. Additionally, the contact center components can be implemented as service oriented architecture (SOA) components that communicate over an enterprise service bus (ESB).
    • 本发明公开了一种由符合开放标准的多个接触中心部件形成的开放接触中心,并且利用开放标准相互通信。 开放式联络中心可以提供与呼叫者的自动交互式通信,可以为等待与实时代理通信的呼叫者提供队列管理,可以基于呼叫者所需的实时代理和技能的技能,为呼叫者提供基于技能的路由, 并且可以提供用于配置和监视实时代理的工具。 在一种配置中,联络中心组件可以在具有IP多媒体子系统功能的中间件解决方案(如WEBSPHERE)中执行。 此外,联络中心组件可以实现为通过企业服务总线(ESB)进行通信的面向服务的架构(SOA)组件。
    • 79. 发明申请
    • LOCATION BASED WIRELESS TOWER CACHING
    • 基于位置的无线塔式高速缓存
    • US20120165036A1
    • 2012-06-28
    • US12977980
    • 2010-12-23
    • Aaron K. ShookErik J. BurckartGennaro A. CuomoAndrew IvoryVictor S. Moore
    • Aaron K. ShookErik J. BurckartGennaro A. CuomoAndrew IvoryVictor S. Moore
    • H04W64/00
    • H04W4/02H04L67/2842H04W88/08
    • Embodiments of the present invention provide a method, system and computer program product for wireless tower caching. In an embodiment of the invention, a method for wireless tower caching in a radio access network (RAN) can include receiving a response to a request from an end user device wirelessly coupled to a base station of the RAN, determining geographic positioning data for the response and identifying a most geographically wireless tower coupled to the RAN relative to the determined geographic positioning data (such as the closest wireless tower to the determined geographic positioning data). Thereafter, the response can be cached at a cache in a base station of the identified wireless tower. In this way, the cached content can remain relevant for a significant period of time in as much as the correlation between a likely position of the end user device and the content cached at the base station of the wireless tower at the time of use of the cached content is strong.
    • 本发明的实施例提供了一种用于无线塔式缓存的方法,系统和计算机程序产品。 在本发明的一个实施例中,用于无线电接入网络(RAN)中的无线塔式高速缓存的方法可以包括:接收来自无线耦合到RAN基站的终端用户设备的请求的响应,确定用于 响应并识别相对于所确定的地理定位数据(诸如到确定的地理定位数据的最接近的无线塔)而耦合到RAN的大多数地理无线塔。 此后,该响应可被缓存在所识别的无线塔的基站中的高速缓存上。 以这种方式,缓存的内容可以在相当长的时间内保持相关性,只要最终用户设备的可能位置与在使用无线电塔的无线塔的基站处高速缓存的内容之间的相关性 缓存的内容很强。