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51. 发明公开

EP1564976A1 Provision of telephony caller ID service via common instant communications clients 审中-公开
标题翻译： Bereitstellung eines识别ien eeem Telefonanruferübergemeinsame Instant-Kommunikationsendgeräte
公开(公告)号：EP1564976A1
公开(公告)日：2005-08-17
申请号：EP05003055.0
申请日：2005-02-14
申请人： MCI, Inc.
发明人： Moore, Richard Garrett
IPC分类号： H04M3/42 , H04Q3/72 , H04M7/00
CPC分类号： H04M3/42042 , H04M3/2218 , H04M3/42085 , H04M3/4211 , H04M3/42195 , H04M3/436 , H04M3/53325 , H04M3/537 , H04M7/0009 , H04M7/0033 , H04M7/125 , H04M2203/4536 , H04Q3/72 , H04Q2213/13034 , H04Q2213/13091 , H04Q2213/13336 , H04Q2213/13389
摘要： An approach is provided for supporting telephony services over a data network (127). A communication network (103) establishes a voice session from a calling station (111) to a called station (117) associated with a user. A service platform (101), in communication with the communication network, obtains Caller ID information corresponding to the voice session, and determines an instant communication client of the user. The Caller ID information is transmitted over the data network (127) to the instant communication client for display of the Caller ID information.
摘要翻译：提供了一种用于通过数据网络（127）支持电话服务的方法。通信网络（103）建立从呼叫站（111）到与用户相关联的被叫站（117）的语音会话。与通信网络通信的服务平台（101）获得与语音会话相对应的来电显示信息，并确定用户的即时通信客户端。呼叫者ID信息通过数据网络（127）发送到即时通信客户端，以显示呼叫者ID信息。

52. 发明公开

EP1064630A4 METHOD AND APPARATUS FOR CALL DISTRIBUTION AND OVERRIDE WITH PRIORITY 审中-公开
标题翻译：方法和装置呼叫分配并且优先骑
公开(公告)号：EP1064630A4
公开(公告)日：2005-07-13
申请号：EP99905907
申请日：1999-02-10
申请人： GENESYS TELECOMM LAB INC
发明人： GISBY DOUGLAS , CRONIN PAUL
IPC分类号： H04L29/06 , H04M3/42 , H04M3/48 , H04M3/51 , H04M3/523 , H04M3/53 , H04M7/00 , H04M7/12 , H04M11/00 , H04Q3/62 , G08B5/00 , H04M3/50
CPC分类号： H04Q3/62 , H04L29/06 , H04M3/42323 , H04M3/48 , H04M3/5183 , H04M3/5191 , H04M3/5231 , H04M3/5232 , H04M3/5235 , H04M3/5237 , H04M3/5307 , H04M7/0006 , H04M7/0009 , H04M7/12 , H04M2201/50 , H04M2207/12
摘要： A communication router receives incoming communications and assigns a priority to each, which are then placed in descending order of priority from the head of the queue, to be routed from the head of the queue to selected destinations (31, 33). The invention is particularly applicable to routing telephone calls in a call center (21). Destinations (31, 33), in the call center agent stations, are selected on a basis of agent availability, and an agent status may be available if the agent is involved in a call of lower priority than a call to be routed. In some embodiments displaced calls may be placed back in the routing queue in order of priority. The invention is applicable to routing a wide variety of communications, such as telephone calls (13), e-mails, video calls, and Internet Protocol (11) calls.

53. 发明公开

EP1518392A2 PROCEDE DE MISE A DISPOSITION DYNAMIQUE D'UN TERMINAL RACCORDE A UN RESEAU DE COMMUNICATIONS PUBLIC, DE SERVICES OFFERTS PAR UN RESEAU DE COMMUNICATIONS PRIVE 审中-公开
标题翻译：方法用于提供动态BY可供公众通信网络连接端子的私营电信网络服务
公开(公告)号：EP1518392A2
公开(公告)日：2005-03-30
申请号：EP03760024.4
申请日：2003-06-13
申请人： ALCATEL
发明人： PINAULT, Francis , BOULET, Jean-Louis
IPC分类号： H04M7/00 , G06F9/445
CPC分类号： H04M7/0009 , H04M3/42 , H04M3/42178 , H04M2203/053 , H04M2203/257 , H04M2207/18 , H04W76/10
摘要： The invention concerns a communication server (2) enabling provision to terminals (4), connected to a first communication network (PLMN) and capable of simultaneously exchanging, in accordance with a selected protocol, signalling data on a first channel transmission and voice data on a second transmission channel, of services offered by a second private communication network (RP). The server (2) comprises control means (6) for transmitting to a terminal (4) connected to the first network (PLMN), over the first channel and in accordance with the selected criterion, configuration data designed to enable a connection with the server (2) to be set up on said first channel by the terminal (4), during a voice link on the second channel, so as to provide said terminal, during the voice link, with services offered by the second network (RP).

54. 发明授权

EP1042902B1 INTERNET PROTOCOL TELEPHONY FOR A MOBILE STATION ON A PACKET DATA CHANNEL 有权
标题翻译： INTERNET TELEPHONY在数据分组信道为移动台
公开(公告)号：EP1042902B1
公开(公告)日：2005-03-23
申请号：EP98965336.5
申请日：1998-12-18
申请人： Telefonaktiebolaget LM Ericsson (publ)
发明人： ANDERSSON, Dick , KARLSSON, Torgny
IPC分类号： H04M7/00 , H04L12/64
CPC分类号： H04W4/12 , H04L12/64 , H04L12/66 , H04L29/06 , H04L29/06027 , H04L65/1026 , H04L65/103 , H04L65/1036 , H04L65/104 , H04L65/1069 , H04L69/08 , H04M7/0009 , H04M7/0057 , H04M7/006 , H04M2207/18 , H04W76/10 , H04W76/18 , H04W88/16
摘要： A voice gateway for effectuating voice communication with a mobile station, is provided, which is capable of receiving an incoming voice call and capable of routing said voice call toward the mobile station by enabling packet-switched communications with the mobile station on a packet channel if the mobile station is not able to operate in a voice mode. A related method comprises the steps of determining if said mobile station is capable of operation in a voice mode, mapping an identity of the mobile station to an Internet Protocol address of the mobile station and routing said incoming voice call to said mobile station by enabling packet-switched communications with said mobile station on a packet data channel of said mobile radio network, if said mobile station is not capable of operation in a voice mode. Furthermore, a corresponding system is provided.

55. 发明公开

EP1368975A1 UNIVERSAL POINT OF CONTACT IDENTIFIER SYSTEM AND METHOD 审中-公开
标题翻译：通用接触点识别系统和方法
公开(公告)号：EP1368975A1
公开(公告)日：2003-12-10
申请号：EP01944156.7
申请日：2001-06-05
申请人： Ayman L.L.C.
发明人： HARIRI, Ayman , BIRNBAUM, Scott, D.
IPC分类号： H04Q3/00
CPC分类号： H04L65/1069 , G06Q30/018 , H04M3/42229 , H04M3/42263 , H04M3/46 , H04M3/465 , H04M3/4931 , H04M7/0009 , H04M7/0054 , H04M2203/4536 , H04Q3/005
摘要： A subscriber to a universal point of contact service designates a preferred point of contact at which a communication initiator, such as a telephone caller, can contact the subscriber. Such an initiator desiring to contact the subscriber uses the subscriber's email address to establish a communication session with a device associated with the subscriber's preferred point of contact. The subscriber's email address is input to an initiating device, preferably a telephone or facsimile machine, using an entry device capable of entering an email address. A requestor unit, receiving the email address, locates a repository of the subscriber's point of contact information, and requests that information. The repository sends the point of contact information the subscriber has designated as preferred, and the requestor unit uses that information to control a telephone switch to establish a communication session between the initiating device and the subscriber's preferred point of contact device.

56. 发明授权

EP0973343B1 Optimum routing of calls over the public switched telephone network and the internet 有权
标题翻译：最佳路由呼叫通过公共电话网络，并通过互联网
公开(公告)号：EP0973343B1
公开(公告)日：2003-03-12
申请号：EP99303285.3
申请日：1999-04-27
申请人： LUCENT TECHNOLOGIES INC.
发明人： Dunn, James Patrick , Kozik, Jack
IPC分类号： H04Q3/00 , H04L29/12 , H04L12/64 , H04M7/00
CPC分类号： H04L29/12018 , H04L12/6418 , H04L29/12009 , H04L61/10 , H04L2012/6443 , H04L2012/6472 , H04L2012/6475 , H04L2012/6486 , H04M7/0006 , H04M7/0009 , H04Q3/0025

57. 发明公开

EP1169834A1 SYSTEM CONTROLLING USE OF A COMMUNICATION CHANNEL 有权
标题翻译：系统控制通信信道使用
公开(公告)号：EP1169834A1
公开(公告)日：2002-01-09
申请号：EP00922284.5
申请日：2000-04-17
申请人： j2 Global Communications, Inc.
发明人： D-ANGELO, Leo
IPC分类号： H04L29/06
CPC分类号： H04L51/18 , H04L12/14 , H04L12/1403 , H04L12/1414 , H04L12/1428 , H04L12/1464 , H04L12/1471 , H04L29/06 , H04L29/06027 , H04L29/12122 , H04L29/1216 , H04L61/1547 , H04L61/157 , H04L65/1043 , H04L65/1069 , H04M3/42 , H04M3/42008 , H04M3/42221 , H04M3/5322 , H04M3/56 , H04M7/0006 , H04M7/0009 , H04M7/003 , H04M7/128 , H04M15/00 , H04M2215/01
摘要： A system controlling use of a communication channel in a communication network. The system comprising a network including service nodes. The service nodes comprising one or more sets having one or more nodes adapted to provide service functions in response to messages in the network. At least one of the sets comprising a member node having an interface for communication with a remote terminal, and a user interface process coupled with the interface to include a user of the remote terminal in the network. At least one of the sets comprising a member node having an interface to the communication network, and a process coupled to the interface to control establishment of the communication channel for the user.

58. 发明公开

EP1128647A2 URL notification device for portable telephone 审中-公开
标题翻译：便携式电话的URL通知设备
公开(公告)号：EP1128647A2
公开(公告)日：2001-08-29
申请号：EP01301239.8
申请日：2001-02-14
申请人： Hakuhodo Incorporated
发明人： Ono, Tatsuto, Hakuhodo Incorporated , Hiratsuka, Motoaki, Hakuhodo Incorporated , Matsuo, Hirochika, Hakuhodo Incorporated
IPC分类号： H04M3/42
CPC分类号： H04M7/0009 , H04M1/72547 , H04M1/72561 , H04M3/533 , H04M2203/4536
摘要： A URL notification device (10) for a portable telephone comprises telephone network control means (16) for responding to a received call directed to a telephone number to be contacted for service, electronic mail network connection means (20) for exporting an optional electronic mail, a URL storage unit (26), telephone number/electronic mail address conversion means for acquiring the telephone number B of a caller when receiving the call and converting the number B to the mail address D allocated to the telephone of the number B, and electronic mail sending means for reading at least one URL from the URL storage unit in response to the received call from the caller telephone number B, creating an electronic mail message in which the URL is described in a text of the message in hypertext format and sending the mail to the address D by the network connection means.
摘要翻译：用于便携式电话的URL通知装置（10）包括：电话网络控制装置（16），用于响应接收到的针对要联系的服务的电话号码的呼叫;电子邮件网络连接装置（20），用于输出可选的电子邮件，一个URL存储单元（26），电话号码/电子邮件地址转换装置，用于在接收呼叫时获取呼叫者的电话号码B并将号码B转换为分配给号码B的电话的邮件地址D，以及电子邮件发送装置，用于响应于从呼叫者电话号码B接收到的呼叫，从URL存储单元读取至少一个URL;创建电子邮件消息，其中URL以超文本格式描述在消息的文本中;以及发送通过网络连接装置将邮件发送到地址D.

59. 发明专利

JP4710241B2 Service providing system and provides a method for 有权
公开(公告)号：JP4710241B2
公开(公告)日：2011-06-29
申请号：JP2004113749
申请日：2004-04-08
申请人：沖電気工業株式会社
发明人：好章繁田
IPC分类号： G06F13/00 , G06F15/00 , B41J2/44 , B41J2/45 , B41J2/455 , H04L12/66 , H04L29/02 , H04L29/06 , H04M7/00 , H04M11/00
CPC分类号： H04M7/003 , H04L65/1006 , H04L65/1069 , H04L67/02 , H04M7/0009

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