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    • 51. 发明授权
    • Temporal visualizations of collaborative exchanges
    • 协作交流的时间可视化
    • US07395509B1
    • 2008-07-01
    • US11944886
    • 2007-11-26
    • Sean CallananGary DennerPatrick J. O'SullivanCarol S. Zimmet
    • Sean CallananGary DennerPatrick J. O'SullivanCarol S. Zimmet
    • G06F3/00G06F3/048
    • G06Q10/10
    • A user interface (UI), which reflects exchanges in the past and the future between a user and entities. The UI includes a background having a user defined granularity, a plurality of dots, which can represent at least one collaborative exchange of a user and which are each arranged on the background, a graphic connection between any two or more dots which each represent exchanges between the user and similar entities, a first graphic which includes first level information, and a second graphic which includes second level information. For any set of one or more dots which each represent exchanges between the user and similar entities, the dot closest to or within the central area includes a graphical identifier that indicates whether the entity is currently available for a new exchange.
    • 用户界面(UI),其反映了用户和实体之间的过去和未来的交换。 UI包括具有用户定义的粒度的背景,多个点,其可以表示用户的至少一个协作交换,并且每个点被布置在背景上,任何两个或更多个点之间的图形连接,每个点代表在 用户和类似实体,包括第一级信息的第一图形和包括第二级信息的第二图形。 对于每个表示用户和类似实体之间的交换的一个或多个点的集合,最靠近或在中心区域内的点包括指示该实体当前是否可用于新交换的图形标识符。
    • 55. 发明申请
    • ENFORCING RULE SELECTION ON USER INBOXES
    • 执行用户INBOX的规则选择
    • US20110022674A1
    • 2011-01-27
    • US12899814
    • 2010-10-07
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • G06F15/16
    • G06Q10/107
    • Rule selection is enforced on user email inboxes using an inbox monitor and administrative rules at an email server. The inbox monitor includes a first agent for identifying inactive user inboxes from email messages stored at the email database, and a second agent for identifying, from the inactive user inboxes identified by the first agent, user inboxes without appropriate user rules activated. For each user inbox identified by the second agent, administrative rules are applied to the user inbox if the user inbox has been inactive for at least a predetermined period of time. If the user inbox has not been inactive for at least the predetermined period of time, a notification message is sent to a user associated with the user inbox. The notification message informs the user that administrative rules will be applied to the user inbox if appropriate user rules are not activated.
    • 使用收件箱监视器和电子邮件服务器上的管理规则在用户电子邮件收件箱上强制执行规则选择。 收件箱监视器包括用于从存储在电子邮件数据库中的电子邮件标识非活动用户收件箱的第一代理,以及用于从未激活的适当用户规则的第一代理标识的非活动用户收件箱中识别用户收件箱的第二代理。 对于由第二代理识别的每个用户收件箱,如果用户收件箱已经处于非活动状态至少预定的一段时间,则管理规则被应用于用户收件箱。 如果用户收件箱至少在预定的时间段内尚未被停用,则向与用户收件箱相关联的用户发送通知消息。 如果没有激活适当的用户规则,通知消息通知用户管理规则将被应用于用户收件箱。
    • 57. 发明申请
    • SYSTEM AND METHOD FOR UPDATING INSTANT MESSAGE TRANSCRIPTS
    • 用于更新即时消息转码的系统和方法
    • US20080320086A1
    • 2008-12-25
    • US11765462
    • 2007-06-20
    • Sean CallananGary DennerDaniel C. GurneyPatrick J. O'Sullivan
    • Sean CallananGary DennerDaniel C. GurneyPatrick J. O'Sullivan
    • G06F15/16
    • H04L51/04H04L51/063
    • The present invention provides a system and method for communications system, such as an instant messaging system, to allow encrypted conversations to be updated in real-time. The messages are encrypted with authentication keys or other security measures. The system and method provide the ability to modify an encrypted instant messaging conversation on the fly, where one user can seamlessly update the text without having to retype the full sentence or part of it. A sender's client may allow a sender client system to modify, for example, automatically or upon sender's input a message that has already been delivered to the recipients involved in the communication session. Once modified, the sender's client may allow the sender client system to deliver the revision to the recipients.
    • 本发明提供了一种用于通信系统的系统和方法,例如即时消息系统,以允许实时更新加密对话。 消息使用身份验证密钥或其他安全措施加密。 该系统和方法提供了即时修改加密的即时消息对话的能力,其中一个用户可以无缝地更新文本,而不必重新输入完​​整的句子或其一部分。 发件人的客户端可以允许发件人客户端系统例如自动地或者在发件人的输入上修改已经被传送到通信会话中涉及的接收者的消息。 一旦修改,发件人的客户端可能允许发件人客户端系统将修订传递给收件人。
    • 58. 发明授权
    • System and method to prioritize chat alerts based on an organizational hierarchical chain
    • 基于组织层次链的优先级聊天警报的系统和方法
    • US08655958B2
    • 2014-02-18
    • US11832429
    • 2007-08-01
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • G06F15/16
    • G06Q10/107
    • In a chat alert method and system, a chat user creates alert profiles that include the requestor's level in an organizational hierarchy as a parameter and the alert type for the level. When a chat client receives a chat request from a requester for a receiver, the chat client determines if there is a chat alert profile that matches the requestor's level. If so, then an alert is issued to the receiver according to the matching chat alert profile. Optionally, the chat alert profile sets an alternate alert system, where if the receiver does not respond to the request within a specified time, an alert is sent using the alternate alert system. Chat requests from requesters higher up in the reporting chain can be highlighted for the receiver. The receiver can then prioritize the chat requests that he/she receives and respond to them in a timely fashion.
    • 在聊天警报方法和系统中,聊天用户创建警报配置文件,其中包括作为参数的组织层次结构中的请求者级别,以及级别的警报类型。 当聊天客户端从接收者的请求者接收到聊天请求时,聊天客户端确定是否存在与请求者的级别匹配的聊天警报简档。 如果是这样,则根据匹配的聊天警报简档向接收者发出警报。 可选地,聊天警报简档设置备用警报系统,其中如果接收器在指定时间内没有响应该请求,则使用备用警报系统发送警报。 报告链中更高层的请求者的聊天请求可以为接收者加亮。 然后,接收者可以优先处理他/她接收到的聊天请求并及时响应它们。
    • 59. 发明授权
    • Enforcing rule selection on user inboxes
    • 对用户收件箱执行规则选择
    • US07865458B2
    • 2011-01-04
    • US11832100
    • 2007-08-01
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • G06F19/00
    • G06Q10/107
    • A method and system for enforcing rule selection on user email inboxes include an inbox monitor and administrative rules at an email server. The inbox monitor includes a first agent for identifying inactive user inboxes from email messages stored at the email database, and a second agent for identifying, from the inactive user inboxes identified by the first agent, user inboxes without appropriate user rules activated. For each user inbox identified by the second agent, administrative rules are applied to the user inbox if the user inbox has been inactive for at least a predetermined period of time. If the user inbox has not been inactive for at least the predetermined period of time, a notification message is sent to a user associated with the user inbox. The notification message informs the user that administrative rules will be applied to the user inbox if appropriate user rules are not activated.
    • 在用户电子邮件收件箱中执行规则选择的方法和系统包括邮箱服务器中的收件箱监视器和管理规则。 收件箱监视器包括用于从存储在电子邮件数据库中的电子邮件标识非活动用户收件箱的第一代理,以及用于从未激活的适当用户规则的第一代理标识的非活动用户收件箱中识别用户收件箱的第二代理。 对于由第二代理识别的每个用户收件箱,如果用户收件箱已经处于非活动状态至少预定的一段时间,则管理规则被应用于用户收件箱。 如果用户收件箱至少在预定的时间段内尚未被停用,则向与用户收件箱相关联的用户发送通知消息。 如果没有激活适当的用户规则,通知消息通知用户管理规则将被应用于用户收件箱。
    • 60. 发明授权
    • Optimizing the expectation of a response in instant messaging with an automatic hierarchical instant message assistant
    • 使用自动分层即时消息助理优化即时消息中的响应期望
    • US07774416B2
    • 2010-08-10
    • US11828889
    • 2007-07-26
    • Sean CallananAl ChakraSonya PurcellHugh P. Smyth
    • Sean CallananAl ChakraSonya PurcellHugh P. Smyth
    • G06F15/16
    • G06Q10/107
    • A method, system and computer-readable medium for enhanced instant messaging in a data processing system are disclosed. The instant messaging application detects a number of instant messaging sessions of a first messaging participant with a number of other messaging participants and detects a hierarchy class of each of the other messaging participants. The application calculates an average response time for each of hierarchy classes. The application determines whether the average response time for each hierarchy class exceeds a predefined threshold. If the average response time does not exceed the threshold the application displays an indication of the average response time for the hierarchy class to each of the other messaging participants of the hierarchy class. If the average response time does exceed the threshold, the application displays an indication to each of the other messaging participants of the hierarchy class that the first messaging participant is unable to respond.
    • 公开了一种用于在数据处理系统中增强即时消息传递的方法,系统和计算机可读介质。 即时消息应用程序检测具有多个其他消息传递参与者的第一消息接发对象的多个即时消息会话,并且检测每个其他消息传递参与者的层级类。 应用程序计算每个层次类的平均响应时间。 应用程序确定每个层次类的平均响应时间是否超过预定义的阈值。 如果平均响应时间不超过阈值,则应用程序将层次类的平均响应时间的指示显示给层级类的每个其他消息传递参与者。 如果平均响应时间超过阈值,则应用程序向第一消息传递参与者不能响应的层次结构类的每个其他消息传递参与者显示指示。