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51. 发明申请

US20120210242A1 Contact Center Co-Browsing for a Mobile Device 有权
标题翻译：联络中心联合浏览移动设备
公开(公告)号：US20120210242A1
公开(公告)日：2012-08-16
申请号：US13026233
申请日：2011-02-12
申请人： Erik J. Burckart , Andrew J. Ivory , Todd E. Kaplinger , Aaron K. Shook
发明人： Erik J. Burckart , Andrew J. Ivory , Todd E. Kaplinger , Aaron K. Shook
IPC分类号： G06F3/01
CPC分类号： G06F17/30873 , G06F17/30905 , H04L67/02 , H04L67/303
摘要： Methods and systems of co-browsing may provide for determining a custom set of display parameters for a co-browsing session based on a first set of display parameters corresponding to a first type of browser and a second set of display parameters corresponding to a second type of browser. One or more web applications can be notified of the custom set of display parameters, wherein the web applications may override responses to web requests during the co-browsing session based on the custom set of display parameteters.
摘要翻译：共同浏览的方法和系统可以基于对应于第一类型的浏览器的第一组显示参数和对应于第二类型的第二组显示参数来确定用于共同浏览会话的自定义显示参数集合的浏览器。一个或多个web应用程序可以被通知显示参数的定制组件，其中web应用程序可以在共同浏览会话期间基于定制的显示参数设置来覆盖对web请求的响应。

52. 发明申请

US20120102134A1 CACHE SHARING AMONG BRANCH PROXY SERVERS VIA A MASTER PROXY SERVER AT A DATA CENTER 审中-公开
标题翻译：通过数据中心的主代理服务器在分支机构中高速缓存共享
公开(公告)号：US20120102134A1
公开(公告)日：2012-04-26
申请号：US12908964
申请日：2010-10-21
申请人： Erik J. Burckart , John P. Cammarata , Andrew J. Ivory , Aaron K. Shook
发明人： Erik J. Burckart , John P. Cammarata , Andrew J. Ivory , Aaron K. Shook
IPC分类号： G06F15/167 , G06F12/08
CPC分类号： G06F16/00 , G06F13/00 , H04L67/2842 , H04L67/2852 , H04L67/2885
摘要： A method, system and computer program product for cache sharing among branch proxy servers. A branch proxy sever receives a request for accessing a resource at a data center. The branch proxy server creates a cache entry in its cache to store the requested resource if the branch proxy server does not store the requested resource. Upon creating the cache entry, the branch proxy server sends the cache entry to a master proxy server at the data center to transfer ownership of the cache entry if the master proxy server did not store the resource in its cache. When the resource becomes invalid or expired, the master proxy server informs the appropriate branch proxy servers storing the resource to purge the cache entry containing this resource. In this manner, the master proxy server ensures that the cached resource is synchronized across the branch proxy servers storing this resource.
摘要翻译：一种用于分支代理服务器之间缓存共享的方法，系统和计算机程序产品。分支代理服务器接收到访问数据中心的资源的请求。如果分支代理服务器不存储请求的资源，则分支代理服务器在其高速缓存中创建高速缓存条目以存储所请求的资源。创建缓存条目后，如果主代理服务器没有将资源存储在其缓存中，则分支代理服务器将缓存条目发送到数据中心的主代理服务器，以转移高速缓存条目的所有权。当资源变得无效或过期时，主代理服务器通知存储资源的相应分支代理服务器来清除包含该资源的缓存条目。以这种方式，主代理服务器确保缓存的资源在存储该资源的分支代理服务器之间同步。

53. 发明申请

US20090028304A1 SYSTEM AND METHOD FOR VOICEMAIL INTERRUPTION 有权
标题翻译：用于语音信箱中断的系统和方法
公开(公告)号：US20090028304A1
公开(公告)日：2009-01-29
申请号：US11782182
申请日：2007-07-24
申请人： Erik J. Burckart , Matthew J. Sheard , Aaron K. Shook
发明人： Erik J. Burckart , Matthew J. Sheard , Aaron K. Shook
IPC分类号： H04M1/64
CPC分类号： H04M3/53333 , H04M3/4288
摘要： The system of the present invention allows the recipient in a call to interrupt a voicemail message if the caller is still in the voicemail session with the recipient's voicemail box. The system has a Voicemail Session Monitor and an Interrupt Handler. In the method of the present invention, the voicemail connection is monitored by the recipient's phone and interrupted when the line is picked up, connecting the two parties if the calling party accepts the invitation. The receiving party is offered an invitation to accept the interrupt or to allow the calling user to stay in the voicemail system.
摘要翻译：本发明的系统允许接收方在呼叫中中断语音邮件消息，如果呼叫者仍然与收件人的语音信箱一起进行语音邮件会话。该系统具有语音信箱会话监视器和中断处理程序。在本发明的方法中，语音邮件连接由接收者的电话监视并且当线路被接收时中断，如果主叫方接受邀请，则连接双方。接收方被接受接受中断或允许主叫用户留在语音信箱系统中的邀请。

54. 发明授权

US09088461B2 Common web accessible data store for client side page processing 有权
标题翻译：用于客户端页面处理的通用网络访问数据存储
公开(公告)号：US09088461B2
公开(公告)日：2015-07-21
申请号：US13529639
申请日：2012-06-21
申请人： Erik J. Burckart , Andrew J. Ivory , Todd E. Kaplinger , Aaron K. Shook
发明人： Erik J. Burckart , Andrew J. Ivory , Todd E. Kaplinger , Aaron K. Shook
IPC分类号： G06F15/16 , H04L29/08
CPC分类号： H04L29/08549 , H04L67/2852
摘要： Embodiments of the present invention provide a method, system and computer program product for shared data storage in page processing over a computer communications network. In an embodiment of the invention, a method of shared data storage has been provided for page processing over a computer communications network. The method can include registering a content browser executing in memory of a computer with a remote storage service and receiving content from a content server over the computer communications network. The method additionally can include invoking in the content browser an instance of a localStorage object to cache data associated with the content according to a unique key. Thereafter, in response to the invocation of the instance of the localStorage object, the data can be stored in the remote storage service in reference to the unique key.
摘要翻译：本发明的实施例提供了一种用于通过计算机通信网络进行页面处理的共享数据存储的方法，系统和计算机程序产品。在本发明的实施例中，已经提供了一种共享数据存储的方法，用于通过计算机通信网络进行页面处理。该方法可以包括在具有远程存储服务的计算机的存储器中登记执行的内容浏览器，并通过计算机通信网络从内容服务器接收内容。该方法还可以包括在内容浏览器中调用localStorage对象的实例，以根据唯一的密钥来缓存与内容相关联的数据。此后，响应于调用localStorage对象的实例，可以参照唯一密钥将数据存储在远程存储服务中。

55. 发明授权

US09001981B2 System and method for voicemail interruption 有权
标题翻译：用于语音邮件中断的系统和方法
公开(公告)号：US09001981B2
公开(公告)日：2015-04-07
申请号：US11782182
申请日：2007-07-24
申请人： Erik J. Burckart , Matthew J. Sheard , Aaron K. Shook
发明人： Erik J. Burckart , Matthew J. Sheard , Aaron K. Shook
IPC分类号： H04M1/64 , H04M3/533 , H04M3/428
CPC分类号： H04M3/53333 , H04M3/4288
摘要： The system of the present invention allows the recipient in a call to interrupt a voicemail message if the caller is still in the voicemail session with the recipient's voicemail box. The system has a Voicemail Session Monitor and an Interrupt Handler. In the method of the present invention, the voicemail connection is monitored by the recipient's phone and interrupted when the line is picked up, connecting the two parties if the calling party accepts the invitation. The receiving party is offered an invitation to accept the interrupt or to allow the calling user to stay in the voicemail system.
摘要翻译：本发明的系统允许接收方在呼叫中中断语音邮件消息，如果呼叫者仍然与收件人的语音信箱一起进行语音邮件会话。该系统具有语音信箱会话监视器和中断处理程序。在本发明的方法中，语音邮件连接由接收者的电话监视并且当线路被接收时中断，如果主叫方接受邀请，则连接双方。接收方被接受接受中断或允许主叫用户留在语音信箱系统中的邀请。

56. 发明授权

US08954555B2 Using push notifications to reduce open browser connections 有权
公开(公告)号：US08954555B2
公开(公告)日：2015-02-10
申请号：US13282916
申请日：2011-10-27
申请人： Erik J. Burckart , Andrew J. Ivory , Aaron K. Shook , David M. Stecher
发明人： Erik J. Burckart , Andrew J. Ivory , Aaron K. Shook , David M. Stecher
IPC分类号： G06F15/16 , G06F17/30 , H04L29/08
CPC分类号： H04L67/26 , G06F17/30899 , H04L67/02
摘要： A browser request is received at a computing device. A determination is made as to whether to replace the browser request with a push notification based upon characteristics of the browser request. The browser request is replaced with the push notification in response to determining, based upon the characteristics of the browser request, to replace the browser request with the push notification.

57. 发明授权

US08935809B2 Consumption based digital content rental expiration 有权
标题翻译：基于消费的数字内容租赁到期
公开(公告)号：US08935809B2
公开(公告)日：2015-01-13
申请号：US13530581
申请日：2012-06-22
申请人： Erik J. Burckart , Andrew J. Ivory , Aaron K. Shook , David M. Stecher
发明人： Erik J. Burckart , Andrew J. Ivory , Aaron K. Shook , David M. Stecher
IPC分类号： H04N7/16
CPC分类号： G06Q30/0645
摘要： A mechanism is provided for consumption based digital content rental. Responsive to validating a request from a user to consume the digital content, one or more discrete units of a plurality of discrete units comprised by the digital content are made available to the user. A timer associated with a selected discrete unit is started that records an agreed-to consumption time for the selected discrete unit. The selected discrete unit is presented to the user and then a determination is made as to whether the tinier indicates that the agreed-to consumption time of the selected discrete unit has expired. When the agreed-to consumption time has expired, consumption of the selected discrete unit is ended white leaving each remaining discrete units in the plurality of discrete unit with its own agreed-to consumption time for the user to consume.
摘要翻译：为基于消费的数字内容租赁提供了一种机制。响应于验证来自用户消费数字内容的请求，使得由数字内容包含的多个离散单元中的一个或多个离散单元可用于用户。开始与所选离散单元相关联的定时器，其记录所选分立单元的约定消耗时间。所选择的离散单元被呈现给用户，然后确定锡币是否指示所选离散单元的约定消费时间已经过期。当约定的消费时间已经到期时，所选离散单元的消耗结束为白色，使得剩余的离散单元在多个离散单元中具有自己的同意消费时间供用户消费。

58. 发明申请

US20130346542A1 COMMON WEB ACCESSIBLE DATA STORE FOR CLIENT SIDE PAGE PROCESSING 有权
标题翻译：用于客户端页面处理的通用网页访问数据存储
公开(公告)号：US20130346542A1
公开(公告)日：2013-12-26
申请号：US13529639
申请日：2012-06-21
申请人： Erik J. Burckart , Andrew J. Ivory , Todd E. Kaplinger , Aaron K. Shook
发明人： Erik J. Burckart , Andrew J. Ivory , Todd E. Kaplinger , Aaron K. Shook
IPC分类号： G06F15/16
CPC分类号： H04L29/08549 , H04L67/2852
摘要： Embodiments of the present invention provide a method, system and computer program product for shared data storage in page processing over a computer communications network. In an embodiment of the invention, a method of shared data storage has been provided for page processing over a computer communications network. The method can include registering a content browser executing in memory of a computer with a remote storage service and receiving content from a content server over the computer communications network. The method additionally can include invoking in the content browser an instance of a localStorage object to cache data associated with the content according to a unique key. Thereafter, in response to the invocation of the instance of the localStorage object, the data can be stored in the remote storage service in reference to the unique key.
摘要翻译：本发明的实施例提供了一种用于通过计算机通信网络进行页面处理的共享数据存储的方法，系统和计算机程序产品。在本发明的实施例中，已经提供了一种共享数据存储的方法，用于通过计算机通信网络进行页面处理。该方法可以包括在具有远程存储服务的计算机的存储器中登记执行的内容浏览器，并通过计算机通信网络从内容服务器接收内容。该方法还可以包括在内容浏览器中调用localStorage对象的实例，以根据唯一的密钥来缓存与内容相关联的数据。此后，响应于调用localStorage对象的实例，可以参照唯一密钥将数据存储在远程存储服务中。

59. 发明申请

US20130339535A1 PROXIMITY INITIATED CO-BROWSING SESSIONS 有权
标题翻译：接近启动的联合浏览会议
公开(公告)号：US20130339535A1
公开(公告)日：2013-12-19
申请号：US13526652
申请日：2012-06-19
申请人： Erik J. Burckart , Andrew J. Ivory , Aaron K. Shook , David M. Stecher
发明人： Erik J. Burckart , Andrew J. Ivory , Aaron K. Shook , David M. Stecher
IPC分类号： G06F15/16
CPC分类号： H04L12/1822 , G06F17/30899 , H04L12/1813 , H04L65/1066 , H04L65/1069 , H04N21/8173
摘要： Methods and systems of conducting co-browsing sessions may provide for detecting a proximity event between a first device and a second device, and initiating a co-browsing session between the first device and the second device based on the proximity event. In one example, the proximity event is a physical bump between the first and second devices.
摘要翻译：执行共同浏览会话的方法和系统可以提供用于检测第一设备和第二设备之间的邻近事件，以及基于邻近事件来启动第一设备和第二设备之间的共同浏览会话。在一个示例中，接近事件是第一和第二设备之间的物理碰撞。

60. 发明申请

US20120297318A1 Dynamically Loadable Contact Center Bookmarks in Co-Browsing Environments 有权
标题翻译：联合浏览环境中的动态可加载联系中心书签
公开(公告)号：US20120297318A1
公开(公告)日：2012-11-22
申请号：US13111053
申请日：2011-05-19
申请人： Dustin K. Amrhein , Erik J. Burckart , Andrew J. Ivory , Aaron K. Shook
发明人： Dustin K. Amrhein , Erik J. Burckart , Andrew J. Ivory , Aaron K. Shook
IPC分类号： G06F3/048
CPC分类号： G06F17/30884 , G06F17/30873 , G06F2216/15
摘要： Methods and systems of co-browsing may provide for establishing a co-browsing session for a local peer device, generating a navigation window associated with the co-browsing session, and loading a set of bookmarks into the navigation window. The bookmarks may also be dynamically updated based on the browsing sequence as well as shared between participants in the co-browsing session.
摘要翻译：共同浏览的方法和系统可以提供建立用于本地对等设备的共同浏览会话，生成与共同浏览会话相关联的导航窗口，以及将一组书签加载到导航窗口中。书签还可以基于浏览顺序动态地更新，并且在共同浏览会话中的参与者之间共享书签。

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