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    • 59. 发明公开
    • 지역 기반 멤버쉽 서비스를 통한 스파 고객 관리 시스템 및 방법
    • 基于区域的会员服务的SPA客户满意度的系统和方法
    • KR1020120137580A
    • 2012-12-24
    • KR1020110043991
    • 2011-05-11
    • 재단법인 제주테크노파크
    • 서인수고혁준장태수전능재전아림
    • G06Q10/02G06Q50/10G06Q30/02
    • G06Q10/02G06Q30/0205G06Q30/0238G06Q50/10
    • PURPOSE: A spa customer management system through a local-based membership service, and a method thereof are provided to give a membership service, depending on criteria in each region, after categorizing customers entered a certain area. CONSTITUTION: A membership service customer terminal processes spar reservations, searching for spar programs in real time, and searching for reserved customers, through a web server(20). A spa customer management searches(50) the server for clients' visit histories, spa programs, and simulation information for a program. A spa therapist terminal(60) transceives the information for time and prescription details for a spar program in progress. [Reference numerals] (20) Web server; (90-1) Spa spot #2; (90-2) Spa spot #3; (40) Application server; (80) Integrated member DB; (85) Integrated spa DB; (86) Real time execution log DB; (90) Spa spot #1; (A1,A2,A3) Terminal; (B1) PC; (B2) Smart phone; (B3) Tablet PC; (CC) Reservation member information; (DD) Reservation confirmation simulation information; (EE) Client search; (FF) Client real-time processing state; (GG) Reservation client searching; (HH) Reservation information client real-time processing state; (II) Web application; (JJ) WiFi; (K1,K2,K3) Portable terminal; (L1) Therapist #1; (L2) Therapist #2; (L3) Therapist #N; (M1) Server module #1 TCP/IP; (M2) Server module #2 TCP/IP; (M3) Server module #3 TCP/IP; (M4) Server module #N TCP/IP; (NN) Reservation information member information request; (OO) Reservation information member information data; (PP) Client real-time processing state; (QQ) Client searching state information; (RR) Spa spot #N
    • 目的:通过基于本地会员服务的SPA客户管理系统及其方法,在对进入某一区域的客户进行分类后,根据每个区域的标准提供会员服务。 构成:会员服务客户终端通过Web服务器(20)处理spar预留,实时搜索spar程序,并搜索保留的客户。 水疗客户管理人员搜索(50)服务器以获取客户的访问历史,水疗计划和程序的模拟信息。 SPA治疗师终端(60)收集有关正在进行中的spar节目的时间和处方细节的信息。 (附图标记)(20)Web服务器; (90-1)水疗中心#2; (90-2)水疗中心#3; (40)应用服务器; (80)集成部件DB; (85)综合Spa DB; (86)实时执行日志DB; (90)水疗中心#1; (A1,A2,A3)航站楼; (B1)PC; (B2)智能手机; (B3)平板电脑; (CC)预约会员信息; (DD)预约确认模拟信息; (EE)客户搜索; (FF)客户端实时处理状态; (GG)预订客户端搜索; (HH)预约信息客户端实时处理状态; (二)网络应用; (JJ)WiFi; (K1,K2,K3)便携式终端; (L1)治疗师#1; (L2)治疗师#2; (L3)治疗师#N; (M1)服务器模块#1 TCP / IP; (M2)服务器模块#2 TCP / IP; (M3)服务器模块#3 TCP / IP; (M4)服务器模块#N TCP / IP; (NN)预约信息成员信息请求; (OO)预约信息成员信息数据; (PP)客户端实时处理状态; (QQ)客户端搜索状态信息; (RR)水疗中心#N