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    • 44. 发明申请
    • RESOURCE SAVING WHILE AVOIDING CUSTOMER WAIT ANNOYANCE
    • 资源节省时间避免客户等待提示
    • US20130083339A1
    • 2013-04-04
    • US13252312
    • 2011-10-04
    • Fritz F. EbnerYves HoppenotJohn A. Wright
    • Fritz F. EbnerYves HoppenotJohn A. Wright
    • G06F15/00
    • G06F3/1203G06F1/3284G06F3/1221G06F3/1231G06F3/1257Y02D10/159Y02D10/1592
    • Systems and methods receive user feedback during user interaction with at least one printing apparatus to record user annoyance measurements for one or more users into memory of at least one computerized device. The systems and methods automatically calculate one or more user annoyance curves for the users from the user annoyance measurements. The annoyance curves relate to one or more performance characteristics of the printing apparatus. The systems and methods automatically select a specific annoyance curve from the annoyance curves depending upon which of the users is utilizing the printing apparatus. The systems and methods automatically determine a performance characteristic level for the printing apparatus that will maintain user annoyance below a predetermined standard for each of the users using the specific annoyance curve for each user. The systems and methods automatically set components of the printing apparatus to operate so as to achieve the identified performance characteristic level.
    • 系统和方法在与至少一个打印设备的用户交互期间接收用户反馈,以将一个或多个用户的用户烦扰测量记录到至少一个计算机化设备的存储器中。 系统和方法根据用户烦扰测量自动计算用户的一个或多个用户烦恼曲线。 麻烦曲线涉及打印设备的一个或多个性能特征。 系统和方法根据使用者正在使用打印设备的烦恼曲线自动选择特定的烦恼曲线。 系统和方法自动确定打印设备的性能特征水平,其将针对每个用户使用针对每个用户的特定烦恼曲线来维护用户烦恼低于预定标准。 系统和方法自动设置打印装置的组件以便实现所识别的性能特征水平。