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    • 31. 发明申请
    • System and mehtod for making sequentially layered dental restoration
    • 系统和mehtod进行顺序分层牙修复
    • US20060008777A1
    • 2006-01-12
    • US11175921
    • 2005-07-06
    • David PetersonTimothy Willardson
    • David PetersonTimothy Willardson
    • A61C5/10A61C9/00
    • A61C5/77A61C9/0046A61C13/0004A61C13/0019G16H20/40
    • A method for preparing a layered dental restoration includes the following: (a) causing a virtual impression a dentition to be created; (b) causing a virtual restoration to be generated, wherein the virtual restoration includes sequential virtual layers; and (c) fabricating a dental restoration from the virtual restoration by sequentially building individual layers of materials to a shape substantially similar with the shape of the virtual restoration exterior surface, wherein each individual layer corresponds to a virtual layer. The materials forming each layer can be a composite, porcelain, ceramic, or other like material. Fabricating a dental restoration can be performed by a restorative matrix system. The system includes a base member having an aperture defined by an aperture wall, wherein the aperture is configured to fit tightly a tooth. The base member also has a seating index. Additionally, the system includes at least one mold that fits the tooth so as to apply a layer of curable composite material thereto. Moreover, the at least one mold has a portion configured to releasable seat into the seating index of the base member.
    • 一种用于制备分层牙科修复体的方法包括:(a)使虚拟印象产生齿列; (b)产生虚拟恢复,其中所述虚拟恢复包括顺序虚拟层; 以及(c)通过将各层材料顺序地构建成与虚拟修复体外表面的形状基本相似的形状,从虚拟修复体制造牙齿修复体,其中每个单独的层对应于虚拟层。 形成每层的材料可以是复合陶瓷,陶瓷或其他类似材料。 可以通过修复性基质体系来制造牙科修复体。 该系统包括具有由孔壁限定的孔的基底构件,其中孔被构造成紧紧地配合牙齿。 基地会员也有一个座位指数。 此外,该系统包括至少一个适合牙齿的模具,以便向其施加一层可固化的复合材料。 此外,至少一个模具具有被配置为将座椅释放到基座构件的座椅指数中的部分。
    • 33. 发明授权
    • Vehicle antisway bar
    • 车辆反走廊吧
    • US06789812B2
    • 2004-09-14
    • US09970629
    • 2001-10-04
    • David Peterson
    • David Peterson
    • B60G21055
    • B60G21/0551B60G11/28B60G2200/144B60G2200/44B60G2204/1224B60G2204/126B60G2300/14B60G2300/38
    • An antisway bar assembly and kit for the same for use in a automobile or a bus or other vehicle, the antisway bar assembly including an antisway bar including first and second ends and a center portion therebetween. Antisway bar assembly further includes first and second mounting arrangement for rotatably securing first and second ends of antisway bar. In one example embodiment, first and second mounting arrangement are mounted on a vehicle chassis or frame between a kingpin and an airbag on each end of front wheel axle assembly. A method for replacing a stock A-frame antisway bar assembly on a vehicle chassis including removing the stock A-frame assembly and coupling first and second mounting arrangement to the vehicle chassis and rotatably securing a first end and a second end of a replacement antisway bar to the first and second mounting arrangement, respectively.
    • 一种用于汽车或公共汽车或其他车辆的防腐杆组件和套件,包括第一和第二端的防腐杆和其间的中心部分的防腐杆组件。 防静电棒组件还包括用于可旋转地固定防渗杆的第一和第二端的第一和第二安装装置。 在一个示例性实施例中,第一和第二安装装置安装在前轮轴组件的每个端部上的主销和安全气囊之间的车辆底盘或框架上。 一种用于替换车辆底盘上的坯料A-框架防线杆组件的方法,包括移除坯料A-框架组件,并将第一和第二安装装置联接到车辆底盘并且可旋转地固定替换防腐杆的第一端和第二端 分别到第一和第二安装布置。
    • 34. 发明授权
    • Method and system for collecting reports for call center monitoring by supervisor
    • 主管接听呼叫中心监控报告的方法和系统
    • US06707904B1
    • 2004-03-16
    • US09512429
    • 2000-02-25
    • J. Andrew JudkinsMichael SheltonDavid Peterson
    • J. Andrew JudkinsMichael SheltonDavid Peterson
    • H04M300
    • H04M3/51H04M3/5175
    • A method and call center system are disclosed for collecting and reporting information by the call center for use by a supervisor. A supervisor computer is connected to an automatic call distributor (ACD) server and a structured query language (SQL) server having an associated historical database for call center statistics, which are included as part of the call center having a plurality of agents for receiving incoming calls. At predetermined time intervals, status data relating to real time status changes of agents and incoming calls are forwarded from the ACD server to the supervisor. The received status data is processed at the supervisor computer and real time reports are displayed for supervisor monitoring of call center and agent statistics. At predetermined time intervals, statistical data related to agents and call center operation is forwarded from the SQL server and associated historical database to the supervisor, which is processed within the supervisor computer to obtain historical reports of call center operation.
    • 公开了一种方法和呼叫中心系统,用于由呼叫中心收集和报告信息以供主管使用。 管理员计算机连接到自动呼叫分配器(ACD)服务器和具有用于呼叫中心统计的相关联的历史数据库的结构化查询语言(SQL)服务器,该服务器作为呼叫中心的一部分被包括,该呼叫中心具有多个用于接收的代理 电话。 在预定的时间间隔,与代理和来电的实时状态改变相关的状态数据从ACD服务器转发给主管。 收到的状态数据在管理员计算机处理,实时报告显示,用于主管监控呼叫中心和代理统计。 在预定时间间隔内,与代理和呼叫中心操作相关的统计数据从SQL服务器和相关联的历史数据库转发给主管,该主管在主管计算机内处理以获得呼叫中心操作的历史报告。
    • 36. 发明授权
    • System and method for evaluating agents in call center
    • 呼叫中心代理商评估系统及方法
    • US06603854B1
    • 2003-08-05
    • US09513850
    • 2000-02-25
    • J. Andrew JudkinsMichael SheltonDavid Peterson
    • J. Andrew JudkinsMichael SheltonDavid Peterson
    • H04M300
    • H04M3/5183H04M3/2218H04M3/2227H04M3/5166H04M3/5175H04M3/5233
    • A method and call center system monitors performance of agents in a call center. A call is received within a call center and has a plurality of agents, an automatic call distributor (ACD) server for routing calls to individual agents based on the proficiency skills of the agents, an interactive voice response (IVR) server, and in one aspect, a structured query language (SQL) server having a historical database. The requested type of service is determined and the call routed to an agent based on the requested type of service. After the call between an agent and caller is completed, the call is transferred to the IVR server and responses are solicited from the caller to allow the caller to rate the performance of the call center and agent. In the event that a response is indicative of a poor rating of an agent in the call center, the caller is transferred to a supervisor at a supervisor stations for personal questioning of the caller.
    • 方法和呼叫中心系统监视呼叫中心中的代理的性能。 在呼叫中心内接收呼叫,并且具有多个代理,用于基于代理的熟练技能,交互式语音响应(IVR)服务器以及一个代理服务器将呼叫路由到各个代理的自动呼叫分配器(ACD)服务器 方面,具有历史数据库的结构化查询语言(SQL)服务器。 确定所请求的服务类型,并根据请求的服务类型将呼叫路由到代理。 在代理和呼叫者的呼叫完成之后,呼叫被传送到IVR服务器,并且从呼叫者请求响应,以允许呼叫者评价呼叫中心和代理的性能。 在响应表示呼叫中心中的代理人的评级不佳的情况下,呼叫者被转移到主管台上的主管以用于呼叫者的个人询问。
    • 40. 发明授权
    • Wet scrubber tray
    • 湿式洗涤塔
    • US08413967B2
    • 2013-04-09
    • US12484187
    • 2009-06-13
    • Ronald B. JohnsonRonald DureikoDavid PetersonJ. Jeffrey Kidwell
    • Ronald B. JohnsonRonald DureikoDavid PetersonJ. Jeffrey Kidwell
    • B01F3/04
    • B01D3/324B01D3/326B01D53/78
    • An improved wet scrubber tray provides increased resistance to vibration-induced cracking. The tray is self supporting to eliminate wastage of raw material, and additional internal stiffeners added to the tray make multiple intermediate stiffeners. The connection of the intermediate stiffeners to the perforated bottom plate is changed to eliminate the shop weld in the bottom plate. The holes in the perforated bottom plate are repositioned so that they are moved away from the boundaries of the tray to reduce their influence on boundary conditions. The thickness of the tray material may be increased to lower the vibratory stresses. The mechanism for holding the trays themselves within the spray absorber tower is changed so that the trays are now held down by plate material that is attached to the support grid, but not to the trays. Three field welds are applied to the sides of each tray to hold the trays in place relative to each other and are strategically placed to allow adjacent side stiffeners to act together as a composite section, thus increasing their strength. Elastomeric material such as neoprene is used at the tray-to-grid attachments to increase the damping of the system. Formed features in the trays such as single or multiple ribs, bosses, domes or dimples may also be provided to increase tray stiffness or influence wet scrubber performance.
    • 改进的湿式洗涤塔提供增加的抗振动引起的开裂的阻力。 托盘自支撑以消除原材料的浪费,并且添加到托盘中的额外的内部加强件形成多个中间加强件。 改变中间加强筋与多孔底板的连接,以消除底板中的车间焊接。 穿孔底板中的孔重新定位,使得它们远离托盘的边界移动以减小它们对边界条件的影响。 可以增加托盘材料的厚度以降低振动应力。 将托盘本身保持在喷雾吸收塔内的机构被改变,使得托盘现在被固定在支撑格栅上而不是托盘的板材夹紧。 三个焊缝被施加到每个托盘的侧面以将托盘相对于彼此保持在适当的位置,并且被有策略地放置以允许相邻的侧加强件一起作为复合部分起作用,从而增加它们的强度。 弹性材料如氯丁橡胶用于托盘到栅格附件以增加系统的阻尼。 还可以提供托盘中形成的特征,例如单个或多个肋,凸台,圆顶或凹坑以增加托盘刚度或影响湿式洗涤器的性能。