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    • 31. 发明申请
    • METHOD AND SYSTEM OF TRANSACTION CARD FRAUD MITIGATION UTILIZING LOCATION BASED SERVICES
    • 利用基于位置的服务的交易卡风险缓解方法与系统
    • WO2003067506A2
    • 2003-08-14
    • PCT/US2003/003443
    • 2003-02-06
    • CITIBANK, N.A.
    • CHOEY, MarkSCHUTZER, DanielSCHREIBER, David
    • G06K
    • G06Q20/32G06Q20/04G06Q20/20G06Q20/206G06Q20/3224G06Q20/403H04L63/0853H04W4/02H04W12/12
    • A method and system of transaction card fraud mitigation utilizes location based services provided by a card holder's wireless carrier for verification of whether or not a transaction with the card holder's transaction card is fraudulent. For example, when factors indicative of a likelihood of a fraudulent transaction with the card holder's transaction card are present, the card processing system requests the card holder's wireless carrier to return the location information of the card holder's mobile phone, which is typically on the person of the subscriber. When the location of the subscriber's mobile phone is returned and determined to be at or near the location from which the transaction is being attempted with the transaction card, the card processing system has a reasonable degree of confidence that the particular transaction is or is not fraudulent and allows the transaction to proceed. Otherwise, the transaction is denied.
    • 交易卡欺诈减轻的方法和系统利用由持卡人的无线运营商提供的基于位置的服务来验证与持卡人交易卡的交易是否是欺诈性的。 例如,当存在指示与持卡人交易卡进行欺诈交易的可能性的因素时,卡处理系统请求持卡人的无线运营商返回通常在该人身上的持卡人的移动电话的位置信息 的用户。 当用户的移动电话的位置被返回并被确定为与交易卡在尝试交易的位置处或附近时,卡处理系统具有合理的置信度,特定的交易是或不是欺诈的 并允许事务继续进行。 否则,交易被拒绝。
    • 35. 发明申请
    • SALES PROCESS SUPPORT SYSTEM AND METHOD
    • 销售流程支持系统和方法
    • WO1997015023A2
    • 1997-04-24
    • PCT/US1996016306
    • 1996-10-17
    • CITIBANK, N.A.
    • CITIBANK, N.A.MELCHIONE, Anthony, R.MARTINEZ, RafaelSEIFERT, EricHIRSCH, Martin
    • G06K00/00
    • G06Q30/02
    • A sales process support system and method for identifying sales targets using a centralized database to improve marketing success. The system includes a central database that receives comprehensive information from a variety of internal and external feeds, and standardizes and householods the information in the three-level hierarchy (households, customers, and accounts) for use by a financial institution. The comprehensive information stored on the central database is accessed through micromarketing workstations to generate lists of sales leads for marketing campaigns. A database engine is provided for generating logical access paths for accessing data on the central database to increase speed and efficiency of the central database. The system distributes sales leads electronically to branch networks, where the sales leads are used to target customers for marketing campaigns. The central database is accessed by workstations of a central customer information system for profiling customers, enhancing customer relationships with the financial institution, and electronically tracking sales and service performance during marketing campaigns. The system can also include a system for opening an account in a single session that is in communication with the central database, micromarketing centers, central customer information systems and branch systems of the present invention so that data can pass between these systems where legal and appropriate.
    • 销售流程支持系统和方法,用于使用集中式数据库识别销售目标,以提高营销成功率。 该系统包括一个中央数据库,从各种内部和外部Feed中获取综合信息,并对三级层级(家庭,客户和帐户)中的信息进行标准化和放置,供金融机构使用。 通过微型营销工作站访问中央数据库中存储的综合信息,以生成营销活动销售线索列表。 提供数据库引擎用于生成用于访问中央数据库上的数据的逻辑访问路径,以提高中央数据库的速度和效率。 该系统将销售线索电子分配到分支网络,其中销售线索用于针对客户进行营销活动。 中央数据库由中央客户信息系统的工作站访问,用于分析客户,增强与金融机构的客户关系,以及在营销活动期间电子跟踪销售和服务绩效。 该系统还可以包括用于在与本中心数据库,微型营销中心,中央客户信息系统和分支系统通信的单个会话中打开帐户的系统,使得数据可以在合法和适当的这些系统之间通过 。