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    • 34. 发明专利
    • Reasoning information based on retrieving case from archive record
    • 基于从存档记录中检索案例的原因信息
    • JP2008262537A
    • 2008-10-30
    • JP2008011727
    • 2008-01-22
    • Gm Global Technology Operations Incジーエム・グローバル・テクノロジー・オペレーションズ・インコーポレーテッド
    • MORGAN ALEXANDER P
    • G06N5/04
    • G16H50/70Y10S707/99932
    • PROBLEM TO BE SOLVED: To provide a reasoning method for accessing a solution that functioned in the past, without using a large quantity of information on a past issue.
      SOLUTION: A process of accessing a data model includes symptom attributes and solution attributes, in relation to a system and a computer program product. An inquiry is received from a requester, specific symptom attributes are looked for, and a subset of the archive records that include the specific values is received. Values associated with the solution attributes for each of the records in the subset are determined. Part of the "determination of values" is performed using an information extraction tool on unstructured text data included in the archive records. A temporary case record is created for each of the records in the subset, and the records include a pointer to the corresponding record in the subset, and a heading section that includes: the symptom attributes, the specific symptom attribute values, the solution attributes, and the solution attribute values associated with the corresponding record in the subset. In this manner, a temporary case base is created from archive records in real time in response to the specific values in the query.
      COPYRIGHT: (C)2009,JPO&INPIT
    • 要解决的问题:提供一种用于访问过去运行的解决方案的推理方法,而不需要在过去的问题上使用大量的信息。 解决方案:访问数据模型的过程包括与系统和计算机程序产品相关的症状属性和解决方案属性。 从请求者接收到查询,查找特定的症状属性,并收到包含特定值的存档记录的子集。 确定与子集中每个记录的解属性相关联的值。 使用包含在存档记录中的非结构化文本数据的信息提取工具来执行“确定值”的一部分。 为子集中的每个记录创建临时案例记录,记录包括指向子集中对应记录的指针,以及标题部分,其包括:症状属性,特定症状属性值,解决方案属性, 以及与子集中相应记录相关联的解属性值。 以这种方式,响应于查询中的特定值,实时地从存档记录创建临时案例库。 版权所有(C)2009,JPO&INPIT