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    • 21. 发明申请
    • MOTIVATING AND DEMOTIVATING MESSAGE RESPONSES
    • 动态和消除消息反馈
    • US20080109516A1
    • 2008-05-08
    • US11557556
    • 2006-11-08
    • Patrick O'SullivanGary DennerRuthie D. LyleCynthia E. Barber-MingoCarol S. Zimmet
    • Patrick O'SullivanGary DennerRuthie D. LyleCynthia E. Barber-MingoCarol S. Zimmet
    • G06F15/16
    • G06Q10/107
    • Embodiments of the present invention address deficiencies of the art in respect to message response management and provide a method, system and computer program product for motivating and de-motivating message responses. In one embodiment of the invention, a message reply motivation and de-motivation method can be provided. The method can include composing a message, addressing the message to at least one addressee, associating a reply preference specifying whether or not a recipient is to reply to the message, and forwarding the reply preference to the addressee. Upon receipt, the message can be displayed in a message viewer, and any reply preference for the message can be analyzed to determine if the reply preference specifies whether or not to reply to the message. Thereafter, the reply preference can be applied in the message viewer.
    • 本发明的实施例解决了关于消息响应管理的本领域的缺陷,并提供了用于激励和消除消息响应的方法,系统和计算机程序产品。 在本发明的一个实施例中,可以提供消息回复动机和去激励方法。 该方法可以包括撰写消息,将消息寻址到至少一个收件人,将指定接收者是否回复消息的回复偏好相关联,以及将回复优先级转发给收件人。 在接收到消息可以显示在消息查看器中,并且可以分析消息的任何回复偏好以确定回复偏好是否指定是否回复该消息。 此后,可以在消息查看器中应用回复偏好。
    • 23. 发明申请
    • Visualizing multiple time zones in a calendaring and scheduling application
    • 在日历和日程安排应用程序中可视化多个时区
    • US20060241998A1
    • 2006-10-26
    • US11113896
    • 2005-04-25
    • Vaughn RokoszPatrick O'Sullivan
    • Vaughn RokoszPatrick O'Sullivan
    • G06F9/46
    • G06Q10/1095G06Q10/06311G06Q10/109
    • A method, system and apparatus for visualizing multiple time zones can include a C&S application, an event schedule managed by the C&S application, and multiple time zone processing logic coupled to the C&S application. The multiple time zone processing logic can determine a time zone for each participant to a defined event. The multiple time zone processing logic further can render a user interface showing a local time in the determined time zone corresponding to a preferred time for the defined event for each the participant. For instance, the user interface can include an arrangement of juxtaposed time ranges for each participant, where the time ranges have a staggered appearance so that a local time for each of the time ranges corresponds to the preferred time.
    • 用于可视化多个时区的方法,系统和装置可以包括C&S应用,由C&S应用管理的事件进程以及耦合到C&S应用的多个时区处理逻辑。 多个时区处理逻辑可以将每个参与者的时区确定为定义的事件。 所述多个时区处理逻辑还可以使所述确定时区中的本地时间的用户界面对应于每个所述参与者的所述定义事件的优选时间。 例如,用户界面可以包括每个参与者并置时间范围的布置,其中时间范围具有交错的外观,使得每个时间范围的本地时间对应于优选时间。
    • 28. 发明申请
    • USER-DEFINED SYSTEM-ENFORCED SESSION TERMINATION IN A UNIFIED TELEPHONY ENVIRONMENT
    • 统一的电话环境中用户定义的系统强制会话终止
    • US20120235814A1
    • 2012-09-20
    • US13483218
    • 2012-05-30
    • Sean CallananRuthie D. LylePatrick O'SullivanFred RaguilatCarol S. Zimmet
    • Sean CallananRuthie D. LylePatrick O'SullivanFred RaguilatCarol S. Zimmet
    • G08B21/00H04M3/22
    • H04M3/42229H04L12/1822H04L12/185H04M3/42365
    • Enforcing user-defined real-time communication session terminations can begin with a termination enforcement handler identifying termination conditions applicable to a real-time communication session hosted by a unified telephony system. The termination conditions can define a limit for an operational variable for the unified telephony system or the real-time communication session. The identified termination conditions can be evaluated. If a termination condition is satisfied, it can be determined which participants are to be disconnected from the real-time communication session based upon handling rules for the termination conditions and/or termination preferences associated with the real-time communication session. The termination preferences can be defined by an initiating entity of the real-time communication session. The participants can be notified that their connection to the real-time communication session will be terminated in a predefined time limit. If the predefined time limit is reached, the participants' connection to the real-time communication session can be automatically terminated.
    • 执行用户定义的实时通信会话终止可以从终止执行处理程序开始,识别适用于由统一电话系统主持的实时通信会话的终止条件。 终止条件可以为统一电话系统或实时通信会话的操作变量定义限制。 可以评估所识别的终止条件。 如果满足终止条件,则可以基于与实时通信会话相关联的终止条件和/或终止偏好的处理规则,确定哪个参与者将与实时通信会话断开连接。 终止偏好可以由实时通信会话的发起实体来定义。 可以通知参与者他们与实时通信会话的连接将在预定的时间限制内终止。 如果达到预定义的时间限制,参与者与实时通信会话的连接可以自动终止。
    • 29. 发明授权
    • Method for exploitation of social networks to derive a location of employees
    • 利用社交网络派生员工地点的方法
    • US07822739B2
    • 2010-10-26
    • US12023119
    • 2008-01-31
    • Hema SrikanthPatrick O'Sullivan
    • Hema SrikanthPatrick O'Sullivan
    • G06F17/00
    • H04L51/20G06Q10/10H04L51/32
    • A method is provided for exploitation of a social network to derive a location of an employee in a corporation utilizing instant messaging or automatic telephone calls. A search request is received for a location of an employee. A social network or acquaintance list of the employee is looked up in a corporate database. A list of contacts of the employee is extracted from the social network or acquaintance list in the corporate database. The list of contacts is presented, in response to the search request. The list of contacts is polled to locate the employee via instant messaging and/or automatic telephone calls. The location of the employee is received, in response to polling the list of contacts. The list of contacts is alerted that the employee has been located.
    • 提供了一种利用社会网络以利用即时消息或自动电话呼叫在公司中导出雇员位置的方法。 收到员工地点的搜索请求。 在公司数据库中查找员工的社交网络或熟人名单。 员工的联系人列表从公司数据库中的社交网络或熟人列表中提取。 响应于搜索请求,呈现联系人列表。 轮询联系人列表,通过即时消息和/或自动电话呼叫来定位员工。 接收到员工的位置,以响应轮询联系人列表。 联系人列表警告员工已找到。
    • 30. 发明申请
    • METHOD FOR CALENDAR DRIVEN DECISIONS IN WEB CONFERENCES
    • 网络会议日程表决策方法
    • US20090157414A1
    • 2009-06-18
    • US11954989
    • 2007-12-12
    • Patrick O'SullivanCarol Zimmet
    • Patrick O'SullivanCarol Zimmet
    • G06Q99/00
    • G06Q10/109G06Q10/02G06Q10/06314G06Q10/10G06Q10/1093G06Q10/1095
    • A method for associating a calendar invitation for a calendar event to a web conference for a web conference event is provided. Invitees of a calendar invitation for a calendar event are received and are detected. The invitees of the calendar event are associated to a web conference event. Modifications relating to the invitees of the calendar event are detected. Modifications relating to the invitees of the calendar event are propagated to the web conference event, and the web conference event synchronizes with the calendar event. Modifications relating to the web conference event for the web conference are detected. Modifications relating to the web conference event are propagated to the calendar event, and the calendar event synchronizes with the web conference event. The invitees of the calendar invitation include first, second, and/or third tiers, and the tiers relate to user roles and privileges, such as a hidden or anonymous presence.
    • 提供了一种用于将日历事件的日历邀请与网络会议事件的web会议相关联的方法。 收到日历事件的日历邀请的受邀者并被检测到。 日历活动的受邀者与网络会议活动相关联。 检测与日历事件的受邀者有关的修改。 与日历事件的受邀者相关的修改被传播到网络会议事件,并且网络会议事件与日历事件同步。 检测与网络会议的网络会议事件相关的修改。 与网络会议事件相关的修改被传播到日历事件,日历事件与网络会议事件同步。 日历邀请的受邀者包括第一,第二和/或第三层,并且这些层涉及用户角色和特权,例如隐藏或匿名存在。