专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

21. 发明申请

US20130128880A1 System and Method for Dynamic Telephony Resource Allocation Between Premise and Hosted Facilities 有权
公开(公告)号：US20130128880A1
公开(公告)日：2013-05-23
申请号：US13739983
申请日：2013-01-11
申请人： Voxeo Corporation
发明人： Jonathan Robert Taylor , Ryan Stephen Campbell , RJ Auburn , Alexander S. Agranovsky
IPC分类号： H04M7/00
CPC分类号： H04M7/006 , H04M3/5237
摘要： A population of networked Application Gateway Centers or voice centers provides telephony resources. The telephony application for a call number is typically created by a user in XML (Extended Markup Language) with predefined telephony XML tags and deployed on a website. A voice center provides facility for retrieving the associated XML application from its website and processing the call accordingly. The individual voice centers are either operated at a hosted facility or at a customer's premise. Provisioning Management Servers help to allocate telephony resources among the voice centers. This is accomplished by suitably updating a voice center directory. In this way, the original capacity at a premise, predetermined by the hardware installed, can be adjusted up or down. If the premise is under capacity, it can be supplemented by that from a hosted facility. If the premise has surplus capacity, it can be reallocated for use by others outside the premise.

22. 发明授权

US08416792B2 Networked computer telephony system driven by web-based applications 有权
公开(公告)号：US08416792B2
公开(公告)日：2013-04-09
申请号：US13031593
申请日：2011-02-21
申请人： Jonathan R. Taylor
发明人： Jonathan R. Taylor
IPC分类号： H04L12/56
CPC分类号： H04L29/06278 , H04M3/42323 , H04M3/4938 , H04M7/006 , H04M2201/40 , H04M2201/60
摘要： A networked telephony system and method allow users to deploy on the Internet computer telephony applications associated with designated telephone numbers. The telephony application is easily created by a user in XML (Extended Markup Language) with predefined telephony XML tags and easily deployed on a website. The telephony XML tags include those for call control and media manipulation. A call to anyone of these designated telephone numbers may originate from anyone of the networked telephone system such as the PSTN (Public Switched Telephone System), a wireless network, or the Internet. The call is received by an application gateway center (AGC) installed on the Internet. Analogous to a web browser, the AGC provides facility for retrieving the associated XML application from its website and processing the call accordingly. The architecture and design of the system allow for reliability, high quality-of-service, easy scalability and the ability to incorporate additional telephony hardware and software and protocols.

23. 发明申请

US20110258305A1 Servlet API and Method for XMPP Protocol 有权
标题翻译： Servlet API和XMPP协议方法
公开(公告)号：US20110258305A1
公开(公告)日：2011-10-20
申请号：US13088394
申请日：2011-04-17
申请人： Wei Chen , Xiaopu Zhu , Zhiyu Liu , Pubing Zhang
发明人： Wei Chen , Xiaopu Zhu , Zhiyu Liu , Pubing Zhang
IPC分类号： G06F15/173
CPC分类号： H04L41/20 , H04L12/1813 , H04L51/04 , H04L67/02 , H04L67/142
摘要： A communication system and method include a server hosting an interactive voice response or self-help application in a Java virtual machine. In order to leverage the advantages and facilities of the Java servlet model, a Java XMPP (Extensible Messaging and Presence Protocol) servlet container is provided for the server so that the communication application can be programmed with objects defined by an XMPP servlet API, as well as objects defined by the standards-based Java EE platform such as HTTP and SIP servlets, in order to service an XMPP client. In addition to the generic class objects of the Java servlet model, the API also provides a set of XMPP-specific class objects. The Java XMPP servlet container includes a network point at a transport level for handling network connections, an XMPP service layer for managing XMPP sessions and streams, and an application layer for managing XMPP stanzas.
摘要翻译：通信系统和方法包括在Java虚拟机中托管交互式语音响应或自助应用的服务器。为了利用Java servlet模型的优点和功能，为服务器提供了Java XMPP（可扩展消息传递和存在协议）servlet容器，以便通信应用程序也可以使用XMPP servlet API定义的对象进行编程作为由基于标准的Java EE平台（如HTTP和SIP servlet）定义的对象，以便为XMPP客户端提供服务。除了Java servlet模型的通用类对象之外，API还提供了一组特定于XMPP的类对象。 Java XMPP servlet容器包含用于处理网络连接的传输级别的网络点，用于管理XMPP会话和流的XMPP服务层以及用于管理XMPP节的应用层。

24. 发明申请

US20090052641A1 System and Method for Dynamic Call-Progress Analysis and Call Processing 有权
标题翻译：动态呼叫进程分析和呼叫处理的系统和方法
公开(公告)号：US20090052641A1
公开(公告)日：2009-02-26
申请号：US12196094
申请日：2008-08-21
申请人： Jonathan Robert Taylor , Ryan Stephen Campbell , Rj Auburn , Alexander S. Agranovsky , Robbie A. Green
发明人： Jonathan Robert Taylor , Ryan Stephen Campbell , Rj Auburn , Alexander S. Agranovsky , Robbie A. Green
IPC分类号： H04M11/00
CPC分类号： H04L65/1096 , H04M3/4938 , H04M3/5158 , H04M2203/2027
摘要： A telephony application such as an interactive voice response (“IVR”) needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progress analyzer (“CPA”) for analysis. Once a result is reached, the call stream is redirected to a call processing unit running the IVR according to the analyzed result. The present scheme feeds the call stream simultaneous to both the CPA and the IVR. The CPA is allowed to continue analyzing and outputting a series of analysis results until a predetermined result appears. In the meantime, the IVR can dynamically adapt itself to the latest analysis results and interact with the call with a minimum of delay.
摘要翻译：诸如交互式语音响应（“IVR”）之类的电话应用需要快速识别呼叫的性质（例如，是否是应答呼叫的人或机器），以便发起适当的语音应用。通常，呼叫流被发送到呼叫进程分析器（“CPA”）用于分析。一旦达到结果，根据分析结果，呼叫流被重定向到运行IVR的呼叫处理单元。本方案将呼叫流同时提供给CPA和IVR。允许CPA继续分析和输出一系列分析结果，直到出现预定结果。同时，IVR可以动态地适应最新的分析结果，并以最小的延迟与呼叫进行交互。

25. 发明授权

US08554567B2 Multi-channel interactive self-help application platform and method 有权
标题翻译：多渠道交互式自助应用平台和方法
公开(公告)号：US08554567B2
公开(公告)日：2013-10-08
申请号：US12860719
申请日：2010-08-20
申请人： Harm-Jan Spier , Jonathan Robert Taylor , Robert J. Auburn , David Hoff , Adam David Kalsey , Anthony James Webb , Alexander S. Agranovsky
发明人： Harm-Jan Spier , Jonathan Robert Taylor , Robert J. Auburn , David Hoff , Adam David Kalsey , Anthony James Webb , Alexander S. Agranovsky
IPC分类号： G10L21/00
CPC分类号： H04L65/1006 , G10L15/26 , H04L65/1063 , H04M3/493 , H04M3/5191
摘要： An interactive voice response (IVR) platform running a voice application for use with a voice client is extended to support text messaging clients and other clients of other media types on other channels. An application-to-text messaging interface interfaces with text messaging clients via a text messaging protocol transport and interfaces with the IVR via an API. It includes a user/application manager to handle user and application accounts and a state/session manager to handle state information required by the text messaging operations and to handle sessions maintained by the IVR. Text modules are implemented having text synthesis and text recognition with a dictionary/grammar. These allow voice-specific application scripts to be interpreted in a text channel. The extended multi-channel platform supports an open source text messaging network and also through a transport gateways to other types of text messaging clients.
摘要翻译：运行语音应用程序以与语音客户端一起使用的交互式语音响应（IVR）平台被扩展，以支持其他频道上的其他媒体类型的短信客户端和其他客户端。应用到文本消息接口通过文本消息传递协议传输与文本消息客户端接口，并通过API与IVR进行接口。它包括用户/应用程序管理器来处理用户和应用程序帐户，以及状态/会话管理器来处理文本消息传递操作所需的状态信息并处理由IVR维护的会话。文本模块实现了具有字典/语法的文本合成和文本识别。这些允许在文本通道中解释特定于语音的应用程序脚本。扩展的多渠道平台支持开源文本消息传递网络，并且还可以通过传输网关到其他类型的短信客户端。

26. 发明申请

US20110141907A1 NETWORKED COMPUTER TELEPHONY SYSTEM DRIVEN BY WEB-BASED APPLICATIONS 有权
标题翻译：基于网络应用的网络计算机电话系统
公开(公告)号：US20110141907A1
公开(公告)日：2011-06-16
申请号：US13031593
申请日：2011-02-21
申请人： Jonathan R. Taylor
发明人： Jonathan R. Taylor
IPC分类号： H04L12/66 , H04L12/28
CPC分类号： H04L29/06278 , H04M3/42323 , H04M3/4938 , H04M7/006 , H04M2201/40 , H04M2201/60
摘要： A networked telephony system and method allow users to deploy on the Internet computer telephony applications associated with designated telephone numbers. The telephony application is easily created by a user in XML (Extended Markup Language) with predefined telephony XML tags and easily deployed on a website. The telephony XML tags include those for call control and media manipulation. A call to anyone of these designated telephone numbers may originate from anyone of the networked telephone system such as the PSTN (Public Switched Telephone System), a wireless network, or the Internet. The call is received by an application gateway center (AGC) installed on the Internet. Analogous to a web browser, the AGC provides facility for retrieving the associated XML application from its website and processing the call accordingly. The architecture and design of the system allow for reliability, high quality-of-service, easy scalability and the ability to incorporate additional telephony hardware and software and protocols.
摘要翻译：网络电话系统和方法允许用户部署在与指定电话号码相关联的因特网计算机电话应用中。电话应用程序可以由XML（扩展标记语言）中的用户轻松创建，并具有预定义的电话XML标签，并可轻松部署在网站上。电话XML标签包括用于呼叫控制和媒体操纵的标签。对这些指定电话号码中的任何一个的呼叫可以源自诸如PSTN（公共交换电话系统），无线网络或因特网的联网电话系统中的任何一个。该呼叫由安装在因特网上的应用网关中心（AGC）接收。 AGC类似于Web浏览器，它提供从其网站检索相关联的XML应用程序的功能，并相应地处理呼叫。该系统的体系结构和设计允许可靠性，高质量的服务，易于扩展的能力以及结合额外的电话硬件和软件和协议的能力。

27. 发明申请

US20110046956A1 System And Method For Improved Dynamic Allocation Of Application Resources 有权
标题翻译：改进应用资源动态分配的系统和方法
公开(公告)号：US20110046956A1
公开(公告)日：2011-02-24
申请号：US12861351
申请日：2010-08-23
申请人： RJ Auburn , Harm-Jan Spier , Jose M. de Castro , Daniel Aloyse Polfer , Alexander S. Agranovsky , Robbie A. Green
发明人： RJ Auburn , Harm-Jan Spier , Jose M. de Castro , Daniel Aloyse Polfer , Alexander S. Agranovsky , Robbie A. Green
IPC分类号： G10L13/08 , G06F15/173 , G10L11/00
CPC分类号： G06F9/5055 , G10L13/00 , G10L15/26 , H04L65/1006 , H04M3/4938 , H04M7/006 , H04M2201/39 , H04M2201/40
摘要： A self-help application platform such as one hosting an interactive voice response (IVR) has a browser that executes application scripts to implement the self-help application. The execution of the application scripts is performed by utilizing various application resources, such as media conversions from text to speech (TTS) and speech to text (automatic speech recognition ASR) and other media servers. The platform is provided with a dynamic resource selection mechanism in which the application is executed with an updated optimum set of application resources distributed over different locations. The selection is based on the profiles of the browser, users, route, and quality of service. The selection is further modulated by the browser's previous experiences with the individual resources. The selection is made dynamically during the executing of the application script.
摘要翻译：一个自助应用平台，例如托管交互式语音响应（IVR）的一个自助应用平台，具有执行应用脚本来实现自助应用的浏览器。通过利用各种应用资源（例如从文本到语音（TTS）和语音到文本（自动语音识别ASR）和其他媒体服务器的媒体转换）来执行应用脚本的执行。该平台具有动态资源选择机制，其中利用分布在不同位置的更新的最佳应用资源集来执行应用。选择是基于浏览器，用户，路由和服务质量的配置文件。该选择进一步受到浏览器以往个人资源的体验的调整。在执行应用程序脚本期间动态地进行选择。

28. 发明申请

US20110044435A1 System and Method For Integrating Runtime Usage Statistics With Developing Environment 有权
标题翻译：将运行时使用统计与开发环境集成的系统和方法
公开(公告)号：US20110044435A1
公开(公告)日：2011-02-24
申请号：US12860736
申请日：2010-08-20
申请人： Michael Bachran , Stefan Besling , Martin Mauelshagen , Hanno Wiegard
发明人： Michael Bachran , Stefan Besling , Martin Mauelshagen , Hanno Wiegard
IPC分类号： H04M1/64
CPC分类号： H04M3/4938 , G10L2015/228 , H04L65/1006 , H04L65/1063 , H04M3/493 , H04M3/4936 , H04M2201/40 , H04M2203/355
摘要： A self-help application such as in an interactive voice response (IVR) platform serving users is enabled for providing an integrated development (IDE) and monitoring environment. This provides real-time reporting and analysis on user behavior, application performance and transaction success. The application is coded in software objects (VoiceObjects) specific to the context of the application. These are pre-built objects that include dialog components, resource management, logic, actions, layer and business tasks. This object-oriented approach uncouples the underlying technology from the application and allows designers to build user-friendly applications. In one embodiment, Java or VoiceXML codes are generated dynamically from these objects and executed by a browser in the IVR. A set of core metrics is defined for each object type as well as configurable levels for these metrics. Data associated with individual objects are collected, aggregated, analyzed and displayed in context by the IDE.
摘要翻译：支持用户的交互式语音响应（IVR）平台等自助应用程序能够提供集成开发（IDE）和监视环境。这提供了用户行为，应用程序性能和交易成功的实时报告和分析。该应用程序以特定于应用程序上下文的软件对象（VoiceObjects）进行编码。这些是包含对话组件，资源管理，逻辑，动作，层和业务任务的预构建对象。这种面向对象的方法解决了应用程序的底层技术，并允许设计人员构建用户友好的应用程序。在一个实施例中，Java或VoiceXML代码是从这些对象动态生成的，并由IVR中的浏览器执行。为每个对象类型定义一组核心度量，以及这些度量的可配置级别。与单个对象相关联的数据由IDE在上下文中进行收集，聚合，分析和显示。

29. 发明授权

US07894373B2 Networked computer telephony system driven by web-based applications 有权
标题翻译：由基于Web的应用程序驱动的联网计算机电话系统
公开(公告)号：US07894373B2
公开(公告)日：2011-02-22
申请号：US12391184
申请日：2009-02-23
申请人： Jonathan R. Taylor
发明人： Jonathan R. Taylor
IPC分类号： H04L12/28
CPC分类号： H04L29/06278 , H04M3/42323 , H04M3/4938 , H04M7/006 , H04M2201/40 , H04M2201/60
摘要： A networked telephony system and method allow users to deploy on the Internet computer telephony applications associated with designated telephone numbers. The telephony application is easily created by a user in XML (Extended Markup Language) with predefined telephony XML tags and easily deployed on a website. The telephony XML tags include those for call control and media manipulation. A call to anyone of these designated telephone numbers may originate from anyone of the networked telephone system such as the PSTN (Public Switched Telephone System), a wireless network, or the Internet. The call is received by an application gateway center (AGC) installed on the Internet. Analogous to a web browser, the AGC provides facility for retrieving the associated XML application from its website and processing the call accordingly. The architecture and design of the system allow for reliability, high quality-of-service, easy scalability and the ability to incorporate additional telephony hardware and software and protocols.
摘要翻译：网络电话系统和方法允许用户部署在与指定电话号码相关联的因特网计算机电话应用中。电话应用程序可以由XML（扩展标记语言）中的用户轻松创建，并具有预定义的电话XML标签，并可轻松部署在网站上。电话XML标签包括用于呼叫控制和媒体操纵的标签。对这些指定电话号码中的任何一个的呼叫可以源自诸如PSTN（公共交换电话系统），无线网络或因特网的联网电话系统中的任何一个。该呼叫由安装在因特网上的应用网关中心（AGC）接收。 AGC类似于Web浏览器，它提供从其网站检索相关联的XML应用程序的功能，并相应地处理呼叫。该系统的体系结构和设计允许可靠性，高质量的服务，易于扩展的能力以及结合额外的电话硬件和软件和协议的能力。

30. 发明申请

US20100290600A1 System and Method for Encrypted Media Service in an Interactive Voice Response Service 有权
标题翻译：交互式语音应答服务中加密媒体服务的系统和方法
公开(公告)号：US20100290600A1
公开(公告)日：2010-11-18
申请号：US12780536
申请日：2010-05-14
申请人： Alexander S. Agranovsky , RJ Auburn
发明人： Alexander S. Agranovsky , RJ Auburn
IPC分类号： H04M11/00
CPC分类号： H04L65/1006 , H04L63/0442 , H04M3/42221 , H04M3/5166 , H04M2203/301 , H04M2203/609
摘要： A third-party interactive voice response service includes a media archiving service in which media streams from a call to a subscriber is encrypted by a public key of the subscriber. The media streams may optionally be compressed and are encrypted in real-time so that at any time no tangible portion of the media streams can be accessed by the third party provider. The multiple media streams can optionally be compressed and/or encrypted individually or after they have been combined into a combined stream. The subscriber is able to retrieve the encrypted media streams and decrypt them using the subscriber's private key. The encryption and compression are under program control of the interactive voice response service.
摘要翻译：第三方交互语音响应服务包括媒体存档服务，其中来自呼叫的用户的媒体流由用户的公开密钥加密。媒体流可以可选地被压缩并被实时加密，使得在任何时候，媒体流的有形部分可以被第三方提供者访问。多个媒体流可以可选地被单独地压缩和/或加密，或者它们已经被组合成组合流之后。用户能够检索加密的媒体流，并使用用户的私钥对其进行解密。加密和压缩是在交互式语音响应服务的程序控制下进行的。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式