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11. 发明申请

US20090161530A1 Method and System of Addressing A Problem Associated With A Network Including A Video Access Ready Device 有权
标题翻译：解决与包括视频就绪设备的网络相关联的问题的方法和系统
公开(公告)号：US20090161530A1
公开(公告)日：2009-06-25
申请号：US11963922
申请日：2007-12-24
申请人： Chen-Yui Yang , Paritosh Bajpay , Raghvendra Savoor , Monowar Hossain , Xidong Wu , Thiru Ilango
发明人： Chen-Yui Yang , Paritosh Bajpay , Raghvendra Savoor , Monowar Hossain , Xidong Wu , Thiru Ilango
IPC分类号： G01R31/08
CPC分类号： H04N21/64738 , H04H20/12 , H04L41/5035 , H04L41/5074 , H04L41/509 , H04L43/50 , H04N17/004 , H04N21/6473
摘要： A method can be used to detect a problem, isolate the cause of the problem to a particular device in which the cause resides, and potentially repairing the particular device. In one embodiment, the method can be fully automated using a system. In another embodiment, the method may be partly automated. In this particular embodiment, the system can perform most or all of the testing or diagnosis automatically. The system can perform the method until a point where human intervention is required. The problem, the cause, and particular device may be known at the time notification is sent to customer care, a workcenter, or another network operations center. With the information regarding the problem, cause and particular device, a technician or other personnel can be dispatched and repair the problem more quickly than if only the problem is provided and the technician needs to perform the testing and diagnosis.
摘要翻译：可以使用一种方法来检测问题，将问题的原因与原因所在的特定设备隔离，并可能修复特定设备。在一个实施例中，该方法可以使用系统完全自动化。在另一个实施例中，该方法可以部分自动化。在该特定实施例中，系统可以自动执行大部分或全部测试或诊断。系统可以执行该方法，直到需要人为干预。问题，原因和特定设备在通知发送给客户服务，工作中心或其他网络运营中心时可能是已知的。通过有关问题，原因和特定设备的信息，技术人员或其他人员可以比仅提供问题并且技术人员需要执行测试和诊断更快地进行调度和修复问题。

12. 发明授权

US08416700B2 Intelligent loop diagnostics for digital subscriber line services to support a service assurance system 有权
公开(公告)号：US08416700B2
公开(公告)日：2013-04-09
申请号：US12854667
申请日：2010-08-11
申请人： Chen-Yui Yang , Paritosh Bajpay , David H. Lu , Raghvendra Savoor , Anthony M. Srdar , Jin Wang , Xidong Wu , Xiaochuan Yi
发明人： Chen-Yui Yang , Paritosh Bajpay , David H. Lu , Raghvendra Savoor , Anthony M. Srdar , Jin Wang , Xidong Wu , Xiaochuan Yi
IPC分类号： H04L1/12
CPC分类号： H04M3/2254 , H04B3/46 , H04L12/2878 , H04M3/306 , H04M11/062 , H04N17/004
摘要： A method of diagnosing a transmission loop in an Internet protocol television (IPTV) network includes configuring the loop as an open loop and performing a single-ended loop test (SELT), configuring the loop as a terminated-loop and performing another SELT, subtracting a trace of the first SELT from a trace of the second SELT, and determining the length of the loop from the result. A service assurance system in an IPTV network includes a test module and a DSLAM coupled to a residential gateway by a transmission loop. The test module operates to determine that a fault condition on the IPTV network is caused by a fault in the loop, direct the DSLAM to perform an open loop SELT and a terminated-loop SELT on the loop, receive the results of the SELTs, and determine a location of a tap on the loop based upon the results.

13. 发明申请

US20090175180A1 Method and System of Addressing a Condition Experienced by a Customer When Using A Network 审中-公开
标题翻译：在使用网络时解决客户遇到的问题的方法和系统
公开(公告)号：US20090175180A1
公开(公告)日：2009-07-09
申请号：US11970238
申请日：2008-01-07
申请人： Chen-Yui Yang , Paritosh Bajpay , Raghvendra Savoor , Monowar Hossain , Vincent C. Tierney, Jr. , David H. Lu , Xidong Wu
发明人： Chen-Yui Yang , Paritosh Bajpay , Raghvendra Savoor , Monowar Hossain , Vincent C. Tierney, Jr. , David H. Lu , Xidong Wu
IPC分类号： G06F11/00
CPC分类号： H04L43/50 , H04L41/0681 , H04L43/0829 , H04L43/0852 , H04L43/0888 , H04L43/16
摘要： A method can be used to address a condition experienced by a customer when using a network. The method can include receiving a first communication from the customer, wherein the first communication is related to the condition of a video content as experienced by the customer, reviewing a log for an alarm, and testing a portion of the network that would process the video content, wherein testing generates a test result. The method can also include correlating the condition to a service parameter, an alarm, a maintenance event, a test result, or any combination thereof. The method can further include sending a second communication to the customer related to the condition. In one embodiment, the method can be fully or partly automated using a system.
摘要翻译：一种方法可用于解决客户在使用网络时遇到的情况。该方法可以包括从客户接收第一通信，其中第一通信与客户所经历的视频内容的状况相关，查看用于报警的日志，以及测试将处理视频的网络的一部分内容，其中测试产生测试结果。该方法还可以包括将条件与服务参数，警报，维护事件，测试结果或其任何组合相关联。所述方法还可以包括向所述客户发送与所述条件相关的第二通信。在一个实施例中，该方法可以使用系统完全或部分自动化。

14. 发明申请

US20060159026A1 Method and apparatus for managing a quality of service for a communication link 审中-公开
标题翻译：用于管理通信链路的服务质量的方法和装置
公开(公告)号：US20060159026A1
公开(公告)日：2006-07-20
申请号：US11036465
申请日：2005-01-14
申请人： Xidong Wu , Ganesh Krishnamuthi , Raghvendra Savoor
发明人： Xidong Wu , Ganesh Krishnamuthi , Raghvendra Savoor
IPC分类号： H04L12/26 , H04L12/28
CPC分类号： H04Q11/04 , H04L43/0811 , H04L43/0847
摘要： A method and apparatus for managing the quality of a communication link is provided. A performance of a communication line (i.e. digital subscriber line), being affected by code violations, typically impulse noise, is estimated. An application characteristic for the communication line is then imputed from Layer 2 and Layer 3 network levels attributes, such as upstream/downstream percentages, IP port usage, ATM cell count. A correlation is made between the performance and the application, and a decision model then applies a maintenance profile the communication line based on the performance and the application. The present invention provides a method and apparatus for managing a quality of service experienced by a user when running an application over a communication link. A performance for the communication link is estimated and an application characteristic for the communication link is imputed from data gathered regarding the communication link performance. A decision model is then applied to select an appropriate maintenance profile for managing the quality of service provided by the communication link. The selected profile is then applied to the communication link based on the performance and the application. Management of the quality of service includes selecting an appropriate profile to provide an acceptable user experience for the application and noise level.
摘要翻译：提供了一种用于管理通信链路的质量的方法和装置。估计受代码违规影响的通信线路（即数字用户线路）的性能，通常是脉冲噪声。然后，从第2层和第3层网络级属性（例如上行/下行百分比，IP端口使用，ATM信元计数）估计通信线路的应用特性。在性能和应用之间进行相关性，然后决策模型根据性能和应用来应用维护配置文件通信线路。本发明提供一种用于在通过通信链路运行应用程序时管理用户所经历的服务质量的方法和装置。估计用于通信链路的性能，并且从针对通信链路性能收集的数据估计通信链路的应用特性。然后应用决策模型来选择用于管理由通信链路提供的服务质量的适当维护简档。所选择的配置文件然后根据性能和应用程序应用于通信链路。管理服务质量包括选择适当的配置文件，为应用程序和噪音级别提供可接受的用户体验。

15. 发明授权

US07778192B2 System and method for automated double-ended field management of DSL service 有权
标题翻译： DSL服务自动双端现场管理系统及方法
公开(公告)号：US07778192B2
公开(公告)日：2010-08-17
申请号：US11288969
申请日：2005-11-29
申请人： Kapil Shrikhande , Raghvendra G. Savoor , Xidong Wu , Jin Wang , John Van Slyke , Richard D. Hart
发明人： Kapil Shrikhande , Raghvendra G. Savoor , Xidong Wu , Jin Wang , John Van Slyke , Richard D. Hart
IPC分类号： H04L12/26
CPC分类号： H04M3/306 , H04L43/50 , H04M3/301
摘要： A system and method to perform double-ended measurements of a network is provided. The system includes a test device that makes measurements at the customer end and a portable computing device that interfaces with the test device, a customer gateway and database at a network location to analyze the data and determine a performance metric of the network.
摘要翻译：提供了一种执行网络双端测量的系统和方法。该系统包括在客户端进行测量的测试设备和与测试设备，客户网关和网络位置处的数据库进行接口的便携式计算设备，以分析数据并确定网络的性能度量。

16. 发明申请

US20050163286A1 Automated DSL performance adjustment 有权
标题翻译：自动DSL性能调整
公开(公告)号：US20050163286A1
公开(公告)日：2005-07-28
申请号：US10761123
申请日：2004-01-20
申请人： Baofeng Frank Jiang , Xidong Wu , Jim Otsuka , John Van Slyke
发明人： Baofeng Frank Jiang , Xidong Wu , Jim Otsuka , John Van Slyke
IPC分类号： H04M1/24 , H04M3/08 , H04M3/22 , H04M3/30
CPC分类号： H04M3/2209 , H04M3/305
摘要： The present application discloses an automated digital subscriber line performance control system comprising a computer system including a logic module to evaluate performance of a plurality of DSL lines and to automatically select a set of DSL lines from the plurality of DSL lines, a line profile database responsive to the computer system, the line profile database providing a plurality of line profiles in response to a request from the computer system, and a digital subscriber line access multiplexer coupled to the computer system. The digital subscriber line access multiplexer is configured to measure a performance parameter of a plurality of physical DSL lines and to change a profile for at least one of the plurality of DSL lines. The set of DSL lines has degraded performance characteristics based on historical performance data.
摘要翻译：本申请公开了一种自动数字用户线性能控制系统，其包括计算机系统，该计算机系统包括用于评估多条DSL线路的性能并且从多条DSL线路自动选择一组DSL线路的逻辑模块，线路简档数据库响应所述线路简档数据库响应于来自所述计算机系统的请求而提供多个线路简档，以及耦合到所述计算机系统的数字用户线路接入多路复用器。数字用户线路接入复用器被配置为测量多条物理DSL线路的性能参数并且改变多条DSL线路中的至少一条线路的配置文件。该DSL线路基于历史性能数据降低了性能特征。

17. 发明申请

US20090074153A1 DIGITAL SUBSCRIBER LINE (DSL) DIAGNOSTIC TOOLS AND METHODS TO USE THE SAME 失效
标题翻译：数字用户线（DSL）诊断工具及其使用方法
公开(公告)号：US20090074153A1
公开(公告)日：2009-03-19
申请号：US11857883
申请日：2007-09-19
申请人： Xidong Wu , Baofeng Jiang , Raghvendra Gurudath Savoor
发明人： Xidong Wu , Baofeng Jiang , Raghvendra Gurudath Savoor
IPC分类号： H04M1/24 , H04M3/22
CPC分类号： H04M3/306
摘要： Digital subscriber line (DSL) diagnostic tools and methods to use the same are disclosed. An example DSL diagnostic tool comprises a data collector to automatically collect real-time performance data associated with a subscriber, a database interface module to automatically collect historical data associated with the subscriber and to collect performance data associated with a neighbor subscriber line, a data analyzer to automatically analyze the real-time and historical performance data associated with the subscriber and the performance data associated with the neighbor subscriber line to identify a potential problem with an analyzed subscriber line associated with the subscriber, and a trouble ticket system interface module to automatically submit a repair ticket when the data analyzer does not identify a potential problem.
摘要翻译：公开了数字用户线路（DSL）诊断工具及其使用方法。示例DSL诊断工具包括：数据收集器，用于自动收集与订户相关联的实时性能数据;数据库接口模块，用于自动收集与订户相关联的历史数据，并收集与邻居用户线相关联的性能数据;数据分析器自动分析与用户相关联的实时和历史性能数据以及与相邻用户线相关联的性能数据，以识别与用户相关联的分析用户线路的潜在问题，以及故障单系统接口模块，以自动提交当数据分析仪没有识别潜在问题时，修理票。

18. 发明授权

US07593833B2 System and method for determining performance of network lines 有权
标题翻译：确定网络线路性能的系统和方法
公开(公告)号：US07593833B2
公开(公告)日：2009-09-22
申请号：US11367204
申请日：2006-03-03
申请人： Raghvendra G. Savoor , Xidong Wu , Stuart L. Blackburn , Kapil Shrikhande
发明人： Raghvendra G. Savoor , Xidong Wu , Stuart L. Blackburn , Kapil Shrikhande
IPC分类号： G06F11/30
CPC分类号： H04M3/30 , H04M3/2209
摘要： A method for determining performance of data communication lines in a DSL network is provided. The method includes determining a performance metric for at least one line from a first set of data that included measurements for each of a plurality of parameters related to the at least one line; establishing a benchmark utilizing a second set of measurements that includes at least one additional measurement for the plurality of parameters; and comparing the performance metric with the benchmark to determine the performance of the at least one line.
摘要翻译：提供了一种用于确定DSL网络中的数据通信线路的性能的方法。该方法包括从包括与至少一条线相关的多个参数中的每一个的测量结果的第一组数据中确定至少一条线路的性能度量; 使用第二组测量建立基准，所述第二组测量包括所述多个参数的至少一个附加测量; 并将性能度量与基准测试进行比较，以确定至少一行的性能。

19. 发明授权

US08805993B2 System and method for bulk network data collection 有权
标题翻译：批量网络数据采集的系统和方法
公开(公告)号：US08805993B2
公开(公告)日：2014-08-12
申请号：US11292591
申请日：2005-12-02
申请人： Keith Cambron , Baofeng Jiang , Xidong Wu , Jim Otsuka
发明人： Keith Cambron , Baofeng Jiang , Xidong Wu , Jim Otsuka
IPC分类号： G06F15/173
CPC分类号： H04L67/32 , H04L41/22 , H04L41/5032 , H04L41/5054 , H04L41/5087 , H04L41/509 , H04L67/1002 , H04L67/1008 , H04L67/101
摘要： A system and method for bulk data collection for multiple network elements is provided. The method includes initiating a session between a data collection server and a network server, maintaining a correlation between a plurality of queries and a corresponding plurality of network elements, and concurrently sending the plurality of queries over the initiated session to collect data from the network server.
摘要翻译：提供了一种用于多个网元的批量数据收集的系统和方法。该方法包括启动数据收集服务器和网络服务器之间的会话，保持多个查询与对应的多个网元之间的相关性，以及通过发起的会话同时发送多个查询以从网络服务器收集数据。

20. 发明授权

US08218732B2 System and method for evaluating and troubleshooting a digital subscriber line system 失效
标题翻译：用于评估和排除数字用户线路系统的系统和方法
公开(公告)号：US08218732B2
公开(公告)日：2012-07-10
申请号：US12006299
申请日：2008-01-02
申请人： Jin Wang , Baofeng Jiang , Xidong Wu
发明人： Jin Wang , Baofeng Jiang , Xidong Wu
IPC分类号： H04M1/24
CPC分类号： H04M3/304
摘要： Disclosed is a method and system for evaluating and troubleshooting a DSL system in a plurality of DSL systems having a common static characteristic. The plurality of DSL systems are ranked based on a ranking characteristic different than the common static characteristic.
摘要翻译：公开了一种用于评估和排除具有共同静态特性的多个DSL系统中的DSL系统的方法和系统。基于与普通静态特性不同的等级特性对多个DSL系统进行排序。

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