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    • 114. 发明申请
    • PARALLEL OPTICAL COMMUNICATIONS SYSTEM THAT INCORPORATES A METHOD AND APPARATUS FOR PERFORMING ELECTROMAGNETIC INTERFERENCE (EMI) CONTAINMENT
    • 兼容电磁干扰(EMI)容限的方法和装置的并行光通信系统
    • US20130188914A1
    • 2013-07-25
    • US13356848
    • 2012-01-24
    • Fang WangDavid J.K. Meadowcroft
    • Fang WangDavid J.K. Meadowcroft
    • G02B6/36
    • G02B6/4277G02B6/4249G02B6/4269G02B6/4292
    • Methods and apparatuses are provided for performing electromagnetic interference (EMI) containment in a parallel optical communications system. The apparatus includes a curved surface formed in the system housing near the opening through which a stack of ribbon cables passes, and a spring device. The stack of ribbon cables is sandwiched in between the curved surface of the housing and the spring device. The spring device exerts a force on the stack of ribbon cables that presses the stack against the curved surface of the housing and forms a sharp bend in the stack just before the stack passes through the opening in the housing. Because EMI radiation is restricted to propagation along the sharply bent pathway of the stack of ribbon cables, most or all of the EMI radiation traveling along that pathway is either attenuated or reflected before it reaches the opening.
    • 提供了用于在并行光通信系统中执行电磁干扰(EMI)容纳的方法和设备。 该装置包括在系统壳体中形成的弯曲表面,该曲面靠近开口的一条带状电缆通过的开口,以及弹簧装置。 带状电缆堆叠在壳体的弯曲表面和弹簧装置之间。 弹簧装置在叠置的带状电缆上施加力,该力将叠片压靠在壳体的弯曲表面上,并且在叠层穿过壳体中的开口之前在叠层中形成尖锐的弯曲。 因为EMI辐射被限制为沿着带状电缆堆叠的急剧弯曲的路径的传播,所以沿该路径行进的大部分或全部EMI辐射在其到达开口之前被衰减或反射。
    • 117. 发明申请
    • DYNAMICALLY PUBLISHING DIRECTORY INFORMATION FOR A PLURALITY OF INTERACTIVE VOICE RESPONSE SYSTEMS
    • 多媒体语音响应系统动态发布目录信息
    • US20120257730A1
    • 2012-10-11
    • US13527355
    • 2012-06-19
    • Ciprian AgapiWilliam K. BodinCharles W. Cross, JR.Fang Wang
    • Ciprian AgapiWilliam K. BodinCharles W. Cross, JR.Fang Wang
    • H04M1/64
    • H04M3/493
    • Some example embodiments include a method of dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems. The method includes receiving, by the IVR directory service on behalf of one of the IVR systems, a web services update request. The method includes determining, by the IVR directory service in response to the web services update request, updated directory information for the IVR system. The method includes updating the IVR system directory with the updated directory information for the IVR system. The method includes generating an updated voice mode user interface to reflect the updated IVR system directory with the updated directory information for the IVR system. The generating includes creating one more voice dialogs in accordance with the directory information, the one or more voice dialogs specifying a call flow defining the interaction between a caller and the IVR directory service.
    • 一些示例实施例包括动态地发布多个交互式语音应答(IVR)系统的目录信息的方法。 该方法包括代表IVR系统之一的IVR目录服务接收web服务更新请求。 该方法包括响应于Web服务更新请求,通过IVR目录服务确定用于IVR系统的更新的目录信息。 该方法包括用IVR系统更新的目录信息更新IVR系统目录。 该方法包括生成更新的语音模式用户界面,以使用IVR系统的更新的目录信息来反映更新的IVR系统目录。 生成包括根据目录信息创建另外一个语音对话,所述一个或多个语音对话框指定定义呼叫者与IVR目录服务之间的交互的呼叫流程。
    • 118. 发明授权
    • Dynamically publishing directory information for a plurality of interactive voice response systems
    • 动态地发布多个交互式语音应答系统的目录信息
    • US08229081B2
    • 2012-07-24
    • US12109214
    • 2008-04-24
    • Ciprian AgapiWilliam K. BodinCharles W. Cross, Jr.Fang Wang
    • Ciprian AgapiWilliam K. BodinCharles W. Cross, Jr.Fang Wang
    • H04M1/64
    • H04M3/493
    • Methods, apparatus, and products are disclosed for dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems through an IVR directory service that include: providing a description of a web services publication interface for the IVR directory service; receiving, on behalf of one or more IVR systems, web services publication requests through the publication interface; determining, in response to the web services publication requests, directory information for each IVR system requesting publication; adding the directory information for each IVR system to an IVR system directory; generating a voice mode user interface to reflect the directory information for each IVR system added to the IVR system directory; and interacting, using the voice mode user interface, with a caller to identify a particular IVR system in dependence upon the IVR system directory and query information provided by the caller and to connect the caller with the identified IVR system.
    • 公开了用于通过IVR目录服务动态地发布用于多个交互式语音响应(“IVR”)系统的目录信息的方法,装置和产品,其包括:提供用于IVR目录服务的Web服务发布界面的描述; 通过出版界面接收代表一个或多个IVR系统的Web服务发布请求; 响应于所述Web服务发布请求确定请求发布的每个IVR系统的目录信息; 将每个IVR系统的目录信息添加到IVR系统目录; 生成语音模式用户界面,以反映添加到IVR系统目录的每个IVR系统的目录信息; 并且使用语音模式用户界面与呼叫者进行交互,以根据IVR系统目录和由呼叫者提供的查询信息来识别特定的IVR系统,并将呼叫者连接到所识别的IVR系统。
    • 120. 发明授权
    • IVR call routing testing
    • IVR呼叫路由测试
    • US08160209B2
    • 2012-04-17
    • US11613023
    • 2006-12-19
    • Fang WangPeeyush Jaiswal
    • Fang WangPeeyush Jaiswal
    • H04M1/24
    • H04L12/66H04M3/323H04M3/493
    • A call routing test and verification system for an interactive voice response (IVR) system including an automated test driver (ATD) for connecting to a IVR system over a public switched telephone network (PSTN) configured to provide signals representative of content of utterances appropriate for responding to prompt signals of an IVR menu and a test module to enable a test mode of the IVR system in response to the connection by ATD, wherein the test mode allows the IVR system to transmit a call routing string to the ATD prior to transfer of the connection to one of a plurality of agent terminals in response to reaching a call routing point of the IVR menu, where the ATD is further configured to compare at least a portion of the transmitted call routing string to an expected routing string for the call routing point.
    • 一种用于交互式语音响应(IVR)系统的呼叫路由测试和验证系统,包括用于通过公共交换电话网络(PSTN)连接到IVR系统的自动测试驱动器(ATD),所述自动测试驱动器被配置为提供代表适合于 响应IVR菜单和测试模块的提示信号,以响应于ATD的连接来启用IVR系统的测试模式,其中测试模式允许IVR系统在传送之前向ATD发送呼叫路由串 响应于到达IVR菜单的呼叫路由点,连接到多个代理终端中的一个,其中ATD还被配置为将所发送的呼叫路由串的至少一部分与用于呼叫路由的预期路由串进行比较 点。