专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明申请

US20140229442A1 INSPECTING REPLICATED DATA 有权
标题翻译：检查替代数据
公开(公告)号：US20140229442A1
公开(公告)日：2014-08-14
申请号：US13767299
申请日：2013-02-14
申请人： Pranav Wankawala , Yingyu Chen , Hermann Lueckhoff , Jun Shi
发明人： Pranav Wankawala , Yingyu Chen , Hermann Lueckhoff , Jun Shi
IPC分类号： G06F17/30
CPC分类号： G06F17/30581 , G06F3/065 , G06F17/30575
摘要： Disclosed is system for monitoring data changes during a data replication process. The system includes a modeling module configured to select tables and fields to be monitored during execution of the data replication process, a trigger module configured to track changes of data being generated during execution of a program by inserting triggers into a destination system at the start of a program execution and then dropping the trigger at the end of program execution, a snapshot module configured to track changes of data being generated during execution of a program by generating a snapshot of data at the beginning and the end of program execution, and a report module configured to generate a report indicating changes in data based on the changes in data indicated by the triggers and based on the changes in data indicated by the snapshots of data.
摘要翻译：公开了一种用于在数据复制过程中监视数据更改的系统。该系统包括建模模块，其被配置为选择在执行数据复制过程期间要监视的表和字段;触发模块，被配置为跟踪在程序执行期间正在生成的数据的变化，程序执行，然后在程序执行结束时删除触发器;快照模块，被配置为跟踪在程序执行期间生成的数据的变化，通过在程序执行的开始和结束时生成数据快照，以及报告模块，其被配置为基于由所述触发器指示的数据的变化并且基于由数据的快照指示的数据的变化来生成指示数据的改变的报告。

2. 发明授权

US08935207B2 Inspecting replicated data 有权
标题翻译：检查复制数据
公开(公告)号：US08935207B2
公开(公告)日：2015-01-13
申请号：US13767299
申请日：2013-02-14
申请人： Pranav Wankawala , Yingyu Chen , Hermann Lueckhoff , Jun Shi
发明人： Pranav Wankawala , Yingyu Chen , Hermann Lueckhoff , Jun Shi
IPC分类号： G06F7/04 , G06F17/30 , G06F3/06
CPC分类号： G06F17/30581 , G06F3/065 , G06F17/30575
摘要： Disclosed is system for monitoring data changes during a data replication process. The system includes a modeling module configured to select tables and fields to be monitored during execution of the data replication process, a trigger module configured to track changes of data being generated during execution of a program by inserting triggers into a destination system at the start of a program execution and then dropping the trigger at the end of program execution, a snapshot module configured to track changes of data being generated during execution of a program by generating a snapshot of data at the beginning and the end of program execution, and a report module configured to generate a report indicating changes in data based on the changes in data indicated by the triggers and based on the changes in data indicated by the snapshots of data.
摘要翻译：公开了一种用于在数据复制过程中监视数据更改的系统。该系统包括建模模块，其被配置为选择在执行数据复制过程期间要监视的表和字段;触发模块，被配置为跟踪在程序执行期间正在生成的数据的变化，程序执行，然后在程序执行结束时删除触发器;快照模块，被配置为跟踪在程序执行期间生成的数据的变化，通过在程序执行的开始和结束时生成数据快照，以及报告模块，其被配置为基于由所述触发器指示的数据的变化并且基于由数据的快照指示的数据的变化来生成指示数据的改变的报告。

3. 发明申请

US20050132298A1 Displaying interactive chat sessions 审中-公开
标题翻译：显示交互式聊天会话
公开(公告)号：US20050132298A1
公开(公告)日：2005-06-16
申请号：US10738620
申请日：2003-12-16
申请人： Hermann Lueckhoff , Janaki Kumar , Joaquin Fink , L.W. Charnock
发明人： Hermann Lueckhoff , Janaki Kumar , Joaquin Fink , L.W. Charnock
IPC分类号： G06F3/00 , G06F15/16 , G06Q30/00 , H04L12/18 , H04M3/51
CPC分类号： G06Q30/02 , H04L12/1813 , H04M3/5191 , H04M2203/4536
摘要： Certain implementations of the invention are suitable for use in customer support systems where a service agent and a customer communicate via an interactive chat session. The computer system used by the service agent is capable of providing a graphical user interface (GUI) that displays at least a portion of the chat session in a reserved area. The service agent is able to view the messages of interactive chat session in a reserved area while viewing various task windows that ordinarily cover or replace the chat session window in the work area of the computer system's graphic user interface.
摘要翻译：本发明的某些实施方式适合于在服务代理和客户通过交互式聊天会话通信的客户支持系统中使用。由服务代理使用的计算机系统能够提供在保留区域中显示聊天会话的至少一部分的图形用户界面（GUI）。服务代理能够在查看通常覆盖或替换计算机系统的图形用户界面的工作区域中的聊天会话窗口的各种任务窗口时在保留区域中查看交互式聊天会话的消息。

4. 发明授权

US08005900B2 Retrieving information for processing a received electronic message 有权
标题翻译：检索用于处理接收的电子消息的信息
公开(公告)号：US08005900B2
公开(公告)日：2011-08-23
申请号：US10814832
申请日：2004-03-31
申请人： Hermann Lueckhoff
发明人： Hermann Lueckhoff
IPC分类号： G06F15/16
CPC分类号： G06Q10/107 , H04L51/00 , H04L67/02 , Y10S707/99948
摘要： System and techniques are described for retrieving information relating to a received electronic message. Upon receipt of an incoming electronic message in a computer system, meta information stored in the computer system is accessed. The meta information identifies a first pre-selected class of a plurality of classes of stored fact information. A portion of the stored fact information that is a member of the first pre-selected class is retrieved. The retrieved portion of the stored fact information is stored in an electronic file that is associated with the incoming electronic message such that a rule for processing the incoming electronic message can be applied to the retrieved portion.
摘要翻译：描述了用于检索与所接收的电子消息有关的信息的系统和技术。在计算机系统中接收到传入电子消息时，访问存储在计算机系统中的元信息。元信息识别存储的事实信息的多个类别的第一预先选择的类。检索作为第一预选类的成员的存储事实信息的一部分。存储的事实信息的检索部分存储在与传入电子消息相关联的电子文件中，使得用于处理传入电子消息的规则可以应用于所检索的部分。

5. 发明授权

US07171478B2 Session coupling 有权
标题翻译：会话耦合
公开(公告)号：US07171478B2
公开(公告)日：2007-01-30
申请号：US10365673
申请日：2003-02-12
申请人： Hermann Lueckhoff , Ramprasad Rai
发明人： Hermann Lueckhoff , Ramprasad Rai
IPC分类号： G06F15/16
CPC分类号： H04L67/2819 , H04L67/02 , H04L67/28 , H04L67/2895 , H04L67/34 , H04L69/329
摘要： Various implementations for session coupling in a distributed computing system are provided. In one implementation, a first server entity receives a transmission having an identifiable user context from a client entity. In response, the first server entity creates a first session that is related to the identifiable user context. A second server entity receives a transmission related to the first session from the first server entity. In response, the second server entity creates a second session that relates to the identifiable user context. The first and second sessions are coupled to create a common virtual session. The common virtual session is then bound to the identifiable user context so that the first and second server entities recognize that subsequent transmissions from the client entity relate to the common virtual session.
摘要翻译：提供了分布式计算系统中的会话耦合的各种实现。在一个实现中，第一服务器实体从客户端实体接收具有可识别用户上下文的传输。作为响应，第一服务器实体创建与可识别用户上下文相关的第一会话。第二服务器实体从第一服务器实体接收与第一会话有关的传输。作为响应，第二服务器实体创建与可识别用户上下文相关的第二会话。第一和第二会话被耦合以创建公共虚拟会话。然后，公共虚拟会话被绑定到可识别的用户上下文，使得第一和第二服务器实体识别出来自客户实体的后续传输涉及公共虚拟会话。

6. 发明授权

US07213209B2 Customized scripting 有权
标题翻译：定制脚本
公开(公告)号：US07213209B2
公开(公告)日：2007-05-01
申请号：US10327692
申请日：2002-12-20
申请人： Hermann Lueckhoff , Octavian N. Iancu , Armando Chavez , Adam Korman , Deborah Rodgers
发明人： Hermann Lueckhoff , Octavian N. Iancu , Armando Chavez , Adam Korman , Deborah Rodgers
IPC分类号： G06F13/00 , G06F15/00
CPC分类号： G06Q10/10 , G06F17/30899
摘要： Various implementations of the present invention provide systems and methods for customized scripting. One implementation provides for a visual display of a script to a user. The user makes use of the script in communicating with a specified person during a session. A computing system receives information relating to a specific session being conducted with the specified person. The computing system then processes the received information to generate output information that specifies a display of a customized script. The customized script contains a standard script determined by the specific session being conducted and information particular to the specified person. The output information is then received at a display device, and a display is generated thereon of the customized script for use by the user during the specific session with the specified person.
摘要翻译：本发明的各种实现提供了用于定制脚本的系统和方法。一个实现提供了向用户的脚本的可视显示。在会话期间，用户利用该脚本与指定的人进行通信。计算系统接收与指定的人进行的与特定会话有关的信息。然后，计算系统处理所接收的信息以产生指定定制脚本的显示的输出信息。自定义脚本包含由正在执行的特定会话确定的标准脚本和指定人员的特定信息。然后在显示设备处接收输出信息，并且在其上生成用于在与指定人员的特定会话期间由用户使用的定制脚本的显示。

7. 发明申请

US20060075031A1 Bounce management 审中-公开
标题翻译：反弹管理
公开(公告)号：US20060075031A1
公开(公告)日：2006-04-06
申请号：US10943705
申请日：2004-09-17
申请人： Dirk Wagner , Tim Back , Hermann Lueckhoff , Thomas Schlatterer-Kaiser
发明人： Dirk Wagner , Tim Back , Hermann Lueckhoff , Thomas Schlatterer-Kaiser
IPC分类号： G06F15/16
CPC分类号： G06Q10/107
摘要： The present invention provides a method and system for managing incoming potential bounce messages with user-created rules. Bounces that are not recognized by the SMTP may be identified and follow-up actions for these bounces may be performed. A user can create rules for analyzing an incoming message to determine whether the message is a bounce and select follow-up actions that will be performed if the message is determined to be a bounce. Further, manual verification of certain messages is possible if it is unclear that the message is a bounce. Management of bounces that are recognized by the SMTP is also improved. A user may create rules for determining a cause of delivery failure of formal DSNs and select follow-up actions depending on the cause of delivery failure, as well as other factors. Exemplary messages that may be analyzed include e-mails, SMS text messages and FAXes. Follow-up actions may be performed for both informal and formal DSNs to assist in preventing future bounces and to deliver the message. A follow-up action may include, for example, selecting another e-mail address or telephone number associated with the business partner who was the intended recipient. An integrated, user-friendly approach that is specific to addressing bounced e-mails is provided. For high-mass message scenarios, automated bounce management reduced the processing time needed to analyze a large volume of bounced e-mails, such those associated with a marketing campaign. Easy collection and analysis of bounced messages may also useful for providing feedback to vendors who sell e-mail addresses and/or telephone numbers.
摘要翻译：本发明提供一种用于通过用户创建的规则来管理传入的潜在反弹消息的方法和系统。可能会识别SMTP无法识别的弹跳，并且可以执行这些弹跳的后续操作。用户可以创建用于分析传入消息的规则，以确定该消息是否为反弹，并且如果该消息被确定为反弹则选择将执行的后续动作。此外，如果不清楚该消息是否反弹，则可以手动验证某些消息。由SMTP识别的弹跳管理也得到改善。用户可以创建用于确定正式DSN的传递故障的原因的规则，并且根据传送失败的原因以及其他因素选择后续动作。可以分析的示例性消息包括电子邮件，SMS文本消息和FAX。可以对非正式和正式的DSN执行后续行动，以帮助防止未来的反弹和传递消息。后续行动可以包括例如选择与作为预期接收者的业务伙伴相关联的另一个电子邮件地址或电话号码。提供了一种专门针对反弹电子邮件的集成的，用户友好的方法。对于高质量的消息场景，自动化反弹管理减少了分析大量反弹的电子邮件（如与营销活动相关联的邮件）所需的处理时间。反弹信息的简单收集和分析也可用于向销售电子邮件地址和/或电话号码的供应商提供反馈。

8. 发明申请

US20050223060A1 Retrieving information for processing a received electronic message 有权
标题翻译：检索用于处理接收的电子消息的信息
公开(公告)号：US20050223060A1
公开(公告)日：2005-10-06
申请号：US10814832
申请日：2004-03-31
申请人： Hermann Lueckhoff
发明人： Hermann Lueckhoff
IPC分类号： G06F15/16 , G06Q10/00 , H04L12/58 , H04L29/08
CPC分类号： G06Q10/107 , H04L51/00 , H04L67/02 , Y10S707/99948
摘要： System and techniques are described for retrieving information relating to a received electronic message. Upon receipt of an incoming electronic message in a computer system, meta information stored in the computer system is accessed. The meta information identifies a first pre-selected class of a plurality of classes of stored fact information. A portion of the stored fact information that is a member of the first pre-selected class is retrieved. The retrieved portion of the stored fact information is stored in an electronic file that is associated with the incoming electronic message such that a rule for processing the incoming electronic message can be applied to the retrieved portion.
摘要翻译：描述了用于检索与所接收的电子消息有关的信息的系统和技术。在计算机系统中接收到传入的电子消息时，访问存储在计算机系统中的元信息。元信息识别存储的事实信息的多个类别的第一预先选择的类。检索作为第一预选类的成员的存储事实信息的一部分。存储的事实信息的检索部分存储在与传入电子消息相关联的电子文件中，使得用于处理传入电子消息的规则可以应用于所检索的部分。

9. 发明申请

US20120109661A1 ASSOCIATIVE INFORMATION LINKING FOR BUSINESS OBJECTS 审中-公开
标题翻译：与企业对象联系的相关信息
公开(公告)号：US20120109661A1
公开(公告)日：2012-05-03
申请号：US12913610
申请日：2010-10-27
申请人： Hermann Lueckhoff
发明人： Hermann Lueckhoff
IPC分类号： G06Q10/00
CPC分类号： G06Q10/10
摘要： A method to create or modify a data item of a first application based on a data item of a business object of a second application or to create or modify the data item of the business object based on the data item of the first application is disclosed. The method includes detecting, using a processor, an interaction of a user of the first application with respect to the visual representation of the business object. Additionally, the method includes performing, in response to the detecting, at least one of creating or modifying the data item of the first application based on the data item of the business object of the second application and creating or modifying the data item of the business object based on the data item of the first application.
摘要翻译：公开了一种基于第二应用的业务对象的数据项创建或修改第一应用的数据项的方法，或基于第一应用的数据项来创建或修改业务对象的数据项的方法。该方法包括使用处理器检测第一应用的用户与业务对象的可视表示的交互。此外，该方法包括响应于检测执行基于第二应用的业务对象的数据项创建或修改第一应用的数据项的至少一个，并且创建或修改业务的数据项对象基于第一个应用程序的数据项。

10. 发明授权

US07376902B2 User interface for alerts 有权
标题翻译：警报用户界面
公开(公告)号：US07376902B2
公开(公告)日：2008-05-20
申请号：US10366674
申请日：2003-02-13
申请人： Hermann Lueckhoff
发明人： Hermann Lueckhoff
IPC分类号： G06F3/00
CPC分类号： G06Q30/02 , H04M3/5183 , H04M3/5191 , H04M2201/42 , H04M2203/25
摘要： Various implementations of the present invention provide systems and methods for interactive scripting in a distributed computing system. One implementation provides a method for displaying alert information on a display device. In this implementation, the method includes displaying work information in a work area of the display device, wherein the work information relates to an interactive session between a user and a specified person. The method further includes displaying alert information in a reserved area of the display device, wherein the alert information relates to a business-relevant situation for the interactive session between the user and the specified person. The reserved area of the display device is located in proximity to the work area of the display device and is persistently viewable by the user while the user is working in the work area.
摘要翻译：本发明的各种实现提供了在分布式计算系统中用于交互式脚本的系统和方法。一个实现提供了一种在显示设备上显示警报信息的方法。在该实现中，该方法包括在显示设备的工作区域中显示工作信息，其中工作信息涉及用户与指定人员之间的交互式会话。该方法还包括在显示设备的保留区域中显示警报信息，其中警报信息涉及用户与指定人员之间的交互式会话的商业相关情况。显示设备的保留区域位于显示设备的工作区域附近，并且在用户在工作区域中工作时由用户持续观看。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式