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    • 2. 发明申请
    • Automatic transmission of support information from storage apparatus
    • 从存储设备自动传输支持信息
    • US20070094382A1
    • 2007-04-26
    • US11259224
    • 2005-10-26
    • Curtis BallardKelly Reasoner
    • Curtis BallardKelly Reasoner
    • G06F15/173
    • H04L43/04G06F11/0727G06F11/0766G06F11/327H04L43/06H04L43/08H04L67/1097
    • Backup storage apparatus and related methods that are operative to transmit error logs to a support organization. A controller controls and monitors a robotics assembly that loads and unloads storage media into and from storage devices. An operator control panel coupled to the controller controls functions of and displays information regarding the apparatus. An interface component communicates between the controller and a support organization. An algorithm displays a menu item for requesting that error logs be sent to the support organization, and transmits a request to the component to query the storage devices to generate a support ticket comprising error logs associated with the storage devices, combine the support tickets into a single composite file for transmission, and transmit the composite file to the support organization.
    • 备份存储装置和相关方法,用于将错误日志传送到支持组织。 控制器控制和监视将存储介质加载到存储设备和从存储设备卸载存储介质的机器人组件。 耦合到控制器的操作员控制面板控制关于该装置的信息的功能和显示信息。 接口组件在控制器和支持组织之间进行通信。 算法显示用于请求将错误日志发送到支持组织的菜单项,并且向组件发送请求以查询存储设备以生成包括与存储设备相关联的错误日志的支持票据,将支持票据组合成 单个复合文件进行传输,并将复合文件传输到支持组织。
    • 7. 发明申请
    • Air plenum
    • 空气增压室
    • US20070026788A1
    • 2007-02-01
    • US11195071
    • 2005-08-01
    • Curtis BallardKelly ReasonerTimothy MooreGregg Schmidtke
    • Curtis BallardKelly ReasonerTimothy MooreGregg Schmidtke
    • H05K5/00
    • H05K7/20727G11B33/12
    • An air plenum includes a main body that is sized to enclose at least a portion of a device. The main body extends a distance beyond a port provided on the device and also defines an opening therein that is substantially aligned with the port provided on the device. A cover sized to substantially cover the opening in the main body includes a recessed portion that is inset with respect to a non-recessed portion of the cover by a distance that is about equal to the distance by which the main body extends beyond the port provided on the device. The recessed portion defines an opening therein that is substantially aligned with the port so that the recessed portion in the cover allows a user to access the port on the device.
    • 空气增压室包括主体,其尺​​寸被设计成封闭装置的至少一部分。 主体延伸超过设置在设备上的端口的距离,并且还限定其中设置在设备上的端口基本上对准的开口。 尺寸适于基本上覆盖主体中的开口的盖子包括凹陷部分,其相对于盖子的非凹陷部分插入距离大约等于主体延伸超过设置的端口的距离的距离 在设备上。 凹陷部分在其中限定了与端口基本上对准的开口,使得盖中的凹入部分允许用户访问设备上的端口。
    • 9. 发明申请
    • Service inventory prompt and actions
    • 服务库存提示和操作
    • US20070130225A1
    • 2007-06-07
    • US11259221
    • 2005-10-26
    • Kelly ReasonerCurtis BallardMike Fleischmann
    • Kelly ReasonerCurtis BallardMike Fleischmann
    • G06F17/30G06F12/00
    • G06Q10/087G06F11/1456
    • Backup storage apparatus and related methods wherein a controller and operator control panel are provided that cooperate to control functions and display information regarding the apparatus. The controller and operator control panel is configured to implement an inventory service level function that selectively displays a selectable skip inventory item, if the skip inventory item was selected, during a succeeding power-up cycle, displays a selectable take inventory item that overrides skipping of the inventory to cause the power-up inventory to be taken, displays a countdown timer that indicates a time period during which the take inventory item may be selected, and skips the power-up inventory if the take inventory item is not selected during the countdown period.
    • 备用存储装置及相关方法,其中提供控制器和操作员控制面板,其协作以控制功能并显示关于该装置的信息。 控制器和操作员控制面板被配置为实现库存服务级别功能,其在选择性地显示可选择的跳过库存项目时,如果在随后的加电循环期间选择了跳过库存项目,则显示可选择的取出库存项目, 导致启动库存的库存显示一个倒数计时器,指示可以选择采购库存项目的时间段,如果在倒计时期间未选择采购库存项目,则跳过加电库存 期。