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1. 发明授权

US08285310B1 Personal wireless coverage map 有权
标题翻译：个人无线覆盖地图
公开(公告)号：US08285310B1
公开(公告)日：2012-10-09
申请号：US11969038
申请日：2008-01-03
申请人： Edgar Shrum, Jr. , Barret Kreiner , Steven Wright
发明人： Edgar Shrum, Jr. , Barret Kreiner , Steven Wright
IPC分类号： H04W24/00
CPC分类号： H04W48/04 , G01C21/26 , G01C21/34 , G01C21/3461 , H04W4/021 , H04W4/029 , H04W48/18
摘要： Methods and systems respectively provide for receiving a wireless signal coverage map request from a wireless device. A map is generated in accordance with the request and provided to the wireless device. The map includes symbology keyed to wireless signal services within a particular geographic area. Such symbology can be indicative of recommended areas and travel routes having particular types of wireless signal coverage, regions of poor or non-existent wireless signal service, areas presently experiencing heavy wireless signal usage, and so on. In this way, a wireless device user can seek to access specific wireless services and/or avoid suspect trouble regions within a geographic area.
摘要翻译：方法和系统分别提供从无线设备接收无线信号覆盖地图请求。根据请求生成地图并提供给无线设备。该地图包括与特定地理区域内的无线信号服务相关的符号系统。这种符号可以指示具有特定类型的无线信号覆盖的推荐区域和旅行路线，差的或不存在的无线信号服务的区域，目前经历重的无线信号使用的区域等。以这种方式，无线设备用户可以寻求访问特定的无线服务和/或避免地理区域内可疑的故障区域。

2. 发明申请

US20050147228A1 Client survey systems and methods using caller identification information 失效
标题翻译：客户调查系统和方法使用来电显示信息
公开(公告)号：US20050147228A1
公开(公告)日：2005-07-07
申请号：US10746804
申请日：2003-12-24
申请人： Ronald Perrella , Barret Kreiner
发明人： Ronald Perrella , Barret Kreiner
IPC分类号： H04M3/00 , H04M3/42 , H04M3/51 , H04M5/00
CPC分类号： H04M7/003 , H04M3/42059 , H04M3/5166 , H04M3/5175 , H04M3/5183
摘要： A system and method is provided that includes an automatic call distribution system adapted to communicate over a network and includes a first software control module and a caller identification information device. The automatic call distribution system is configured to capture the caller identification information associated with an incoming call placed by a client and to route the incoming call and the caller identification information received from the network to a call agent station. The system also provides an interactive voice response system in communication with the automatic call distribution system for administering a survey to a client in communication with the call agent station. The survey is then associated with the client's caller identification information and identification information of the call agent.
摘要翻译：提供了一种系统和方法，其包括适于通过网络通信并包括第一软件控制模块和呼叫者识别信息设备的自动呼叫分配系统。自动呼叫分配系统被配置为捕获与由客户端发出的呼入呼叫相关联的呼叫者识别信息，并将从网络接收到的呼入呼叫和呼叫者识别信息路由到呼叫代理站。该系统还提供与自动呼叫分配系统通信的交互式语音响应系统，用于向与呼叫代理站通信的客户端进行调查。然后，该调查与客户的呼叫者识别信息和呼叫代理的识别信息相关联。

3. 发明授权

US08254909B1 Computational syndrome detector 失效
标题翻译：计算综合征检测器
公开(公告)号：US08254909B1
公开(公告)日：2012-08-28
申请号：US11969131
申请日：2008-01-03
申请人： Steven Wright , Barret Kreiner , Edgar Shrum, Jr.
发明人： Steven Wright , Barret Kreiner , Edgar Shrum, Jr.
IPC分类号： H04W24/00
CPC分类号： H04W24/08 , H04B17/336 , H04L43/065 , H04L43/08 , H04L43/16 , H04M15/58 , H04W24/00 , H04W36/08 , H04W64/003 , H04W64/006 , H04W72/0446 , H04W84/042 , H04W88/02 , H04W88/08
摘要： Methods and apparatus provide for analysis of wireless signal session data records in order to detect a selectively defined relationship. The relationship involves one or more wireless signal performance metrics and a geographical area. The relationships can be correlated with at least one syndrome of real-world circumstances. Detection of one or more relationships can be reported and leveraged to improve wireless signal service within an area or throughout a wireless system or infrastructure. Such detection and syndrome reporting can also be used to provide valuable and time-saving information to wireless system users.
摘要翻译：方法和装置提供对无线信号会话数据记录的分析，以便检测选择性定义的关系。该关系涉及一个或多个无线信号性能指标和地理区域。这些关系可以与至少一种现实情况综合征相关联。可以报告和利用一个或多个关系的检测来改善区域内或整个无线系统或基础设施中的无线信号服务。这种检测和综合征报告也可以用于向无线系统用户提供有价值且省时的信息。

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