The present application provides a health management method, a related apparatus, and a communication system. The method is constructed on the basis of a data bank. The process of processing user data in the data bank may comprise the collection, processing, opening, and value presentation of the user data. In the method, an electronic device can use user data to provide a user with a triage number appointment scheme and health management advice after clinic visiting such as medication reminders, diet advice, exercise advice, and shopping advice. The electronic device can also recommend the health management advice to an electronic device located in the same family group as the electronic device. The electronic device can further receive diagnostic results of family members of the user, and provide schemes to monitor the health status of the family members. In addition, the electronic device can also provide the user with usage advice of the electronic device according to the physical condition of the user. The method can help users manage their own and their family's health.