基本信息:
- 专利标题： MULTI-CHANNEL ENGAGEMENT PLATFORM CONVERTER
- 申请号：US17381178 申请日：2021-07-20
- 公开(公告)号：US20210392107A1 公开(公告)日：2021-12-16
- 发明人： SANDEEP KAKUMANU , PAUL RUBENSTEIN , GEORGE BACKHAUS , AMIT MODI , JON PLOTKY
- 申请人： Movius Interactive Corporation
- 申请人地址： US GA Duluth
- 专利权人： Movius Interactive Corporation
- 当前专利权人： Movius Interactive Corporation
- 当前专利权人地址： US GA Duluth
- 主分类号： H04L12/58
- IPC分类号： H04L12/58
摘要：
Conversion of communications from a first device over a firsts communication channel to a second communication channel that is utilized by a second communication device such that an enterprise employee can interface with and communication with a customer using the customer's preferred channel or application for communication.
公开/授权文献:
- US11563711B2 Multi-channel engagement platform converter 公开/授权日：2023-01-24