A phase ambiguity processing method and device are provided. The phase ambiguity processing method includes: deciding symbols on a Y polarization state and an X polarization state of a received signal, and mapping to obtain first bit information, where the received signal includes a plurality of first signals; checking and analyzing the first bit information to generate a first check result; judging the first check result to obtain a judgment result as to whether the received signal has phase ambiguity; acquiring at least one of the plurality of first signals in the received signal when the judgment result indicates that the received signal has phase ambiguity; performing phase rotation on the first signal to obtain a second signal; and checking and analyzing the second signal, storing the second signal so that the first signal is replaced with the second signal for decoding processing if a check result is normal.