An acceptance/reception separating system in a financial institution has: accepting means which accepts a process for a financial transaction; deposit receipt issuing means which issues a deposit receipt showing the acceptance of the process; business processing means which executes the process; notifying means which notifies the system of the end of the process; and receiving means which confirms a personal identification by the deposit receipt and enables a processing result to be received. The acceptance of the process and the reception of the processing result are separately executed. When the process for the financial transaction is accepted, the deposit receipt is issued to the customer. After the process, he can receive the processing result by the deposit receipt. A waiting time of the customer is shortened and customer services and processing efficiency can be improved.