发明公开
EP2183907A1 DYNAMIC ROUTING OF TELEPHONE CALLS TO ONE OUT OF A PLURALITY OF COMPUTER TELEPHONY SERVERS COMPRISING PREMISES- AND NETWORK-BASED SERVERS
审中-公开
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基本信息:
- 专利标题: DYNAMIC ROUTING OF TELEPHONE CALLS TO ONE OUT OF A PLURALITY OF COMPUTER TELEPHONY SERVERS COMPRISING PREMISES- AND NETWORK-BASED SERVERS
- 专利标题(中):动态呼叫路由到的多个计算机电话服务器与服务器上的前提和基础网络
- 申请号:EP08798394.6 申请日:2008-08-21
- 公开(公告)号:EP2183907A1 公开(公告)日:2010-05-12
- 发明人: TAYLOR, Jonathan Robert , CAMPBELL, Ryan Stephen , AUBURN, Rj , AGRANOVSKY, Alexander S.
- 申请人: Voxeo Corporation
- 申请人地址: 189 South Orange Avenue 2050 Orlando, FL 32801 US
- 专利权人: Voxeo Corporation
- 当前专利权人: Voxeo Corporation
- 当前专利权人地址: 189 South Orange Avenue 2050 Orlando, FL 32801 US
- 代理机构: Hitchcock, Esmond Antony
- 优先权: US957151P 20070821; US195298 20080820
- 国际公布: WO2009026452 20090226
- 主分类号: H04M3/523
- IPC分类号: H04M3/523
摘要:
A population of networked Application Gateway Centers or voice centers provides telephony resources. The telephony application for a call number is typically created by a user in XML (Extended Markup Language) with predefined telephony XML tags and deployed on a website. A voice center provides facility for retrieving the associated XML application from its website and processing the call accordingly. The individual voice centers are either operated at a hosted facility or at a customer's premise. Provisioning Management Servers help to allocate telephony resources among the voice centers. This is accomplished by suitably updating a voice center directory. In this way, the original capacity at a premise, predetermined by the hardware installed, can be adjusted up or down. If the premise is under capacity, it can be supplemented by that from a hosted facility. If the premise has surplus capacity, it can be reallocated for use by others outside the premise.
IPC结构图谱:
H | 电学 |
--H04 | 电通信技术 |
----H04M | 电话通信 |
------H04M3/00 | 自动或半自动交换局 |
--------H04M3/42 | .向用户提供特种业务或设备的系统 |
----------H04M3/487 | ..用于提供信息业务的装置,例如记录话音业务、时间通知 |
------------H04M3/51 | ...要求话务员参与的集中呼叫应答装置 |
--------------H04M3/523 | ....带有呼叫分配或排队 |