![电话/会议活动存在状态](/CN/2006/1/23/images/200610115785.jpg)
基本信息:
- 专利标题: 电话/会议活动存在状态
- 专利标题(英):Telephony/conference activity presence state
- 申请号:CN200610115785.2 申请日:2006-08-17
- 公开(公告)号:CN1937667A 公开(公告)日:2007-03-28
- 发明人: 杰克·杰克纳
- 申请人: 阿尔卡特公司
- 申请人地址: 法国巴黎市
- 专利权人: 阿尔卡特公司
- 当前专利权人: 阿尔卡特公司
- 当前专利权人地址: 法国巴黎市
- 代理机构: 北京市金杜律师事务所
- 代理人: 王茂华
- 优先权: 11/233,987 2005.09.23 US
- 主分类号: H04M3/42
- IPC分类号: H04M3/42
A presence system and method are described herein which infer a person's level of participation in a telephone call (e.g., multi-party conference call, one-on-one telephone call, collaboration session). In one embodiment, the presence system collects presence information about one or more activities of a person while they are also participating in a telephone call. The presence system aggregates and analyzes the collected presence information to determine a telephony/conference activity presence state which is then published to watchers and/or an automated interaction management system in order to inform them if the person happens to be an 'active participant' or a 'passive participant' in the telephone call. The watchers and/or the automated interaction management system can then use this information as a guide to determine if the person is likely to be able to respond to another interaction while that person is also participating in the telephone call. The inference is that a person who is 'passive participant' is substantially more likely to engage in an IM or even a second phone interaction with another person (e.g., watcher) then if that person was an 'active participant'.
公开/授权文献:
- CN100581195C 电话/会议活动存在状态 公开/授权日:2010-01-13