The invention discloses a communication processing method and apparatus applied to a communication system provided with a network security apparatus. The method comprises the following steps: detecting a working state of the network security apparatus; when the working state of the network security apparatus is abnormal, opening bypass communication, so that the communication system where the network security apparatus is located normally transmits network data packets. According to another aspect of the invention, a communication processing apparatus is further disclosed. By adoption of the method and apparatus, when the hardware of the network security apparatus of the communication system is abnormal, the bypass communication is opened, and moreover, when the service program of the network security apparatus is abnormal, the bypass communication can also be opened, and the normal communication state can also be restored in time.